Tandem Sales/ Patient Advocate

• Aug 2021 - Present

Assist patients in attaining quality life saving medical equipment quickly and with compassion. I serve as a liaison between the patient, insurance companies, and their doctors. Experience with verifying benefits and medical code history as well as providing quality patient care in a timely manner. Assist patients in attaining quality life saving medical equipment quickly and with compassion. I serve as a liaison between the patient, insurance companies, and their doctors. Experience with verifying benefits and medical code history as well as providing quality patient care in a timely manner.

Rehabilitation Technician

• May 2021 - Sep 2021

Performed patient transfers with varying levels of mobility. Performed routine sanitation for all equipment and mats. Provided assistance with patients by offering scheduled walking exercise through the plans and assisted with corrections. Assisted patients with toileting and other activities of daily living. Maintained and sanitized wheelchairs and prepared them for new patient intake. Performed patient transfers with varying levels of mobility. Performed routine sanitation for all equipment and mats. Provided assistance with patients by offering scheduled walking exercise through the plans and assisted with corrections. Assisted patients with toileting and other activities of daily living. Maintained and sanitized wheelchairs and prepared them for new patient intake.

Student Intern

• Jan 2021 - Sep 2021

Utilizing my 200 hour YTT to create educational videos in a timely manner for LeapStar's coaches to effectively teach yoga to young children. Learning website editing and publishing content I've created. Organizing yoga classes for children that follow a storyline to promote child engagement. Utilizing my 200 hour YTT to create educational videos in a timely manner for LeapStar's coaches to effectively teach yoga to young children. Learning website editing and publishing content I've created. Organizing yoga classes for children that follow a storyline to promote child engagement.

Student

• Aug 2016 - Sep 2021

Cashier Customer Service

• Jan 2018 - Mar 2019

Here my main focus is the comfort and needs of our guests. Providing quality customer service is my top priority. I make sure the dining room is clean, anything our guests could need is stocked, and remembering our regulars names and orders. There is also a lot of team work that goes into working in a restaurant setting, working as a unit makes the job much easier and flow smoothy for both employees and our guests. Here my main focus is the comfort and needs of our guests. Providing quality customer service is my top priority. I make sure the dining room is clean, anything our guests could need is stocked, and remembering our regulars names and orders. There is also a lot of team work that goes into working in a restaurant setting, working as a unit makes the job much easier and flow smoothy for both employees and our guests.

Solutions Advocate

• Aug 2017 - Nov 2017

Birmingham Anxiety and Trauma Therapy has grown my interpersonal skills. Being able to work independently and as a team has grown my personal customer service skills. This job has advanced my administrative skills by helping run the office side of the business. My responsibilities included but are not limited to scheduling intake appointments, processing of patient transactions, paperwork, and verifying insurance claims. Other responsibilities include understanding and following HIPAA laws, aiding in the processing of billing, scanning and filing documents, and making sure all processes are done smoothly and flawlessly. There is no room for error in a job in the medical field. Being able to handle crisis situations and distressed patients is an essential part of my every day work. Timely completion of tasks and being a self sufficient and a self-driven employee is imperative of my job at BATT.

Receptionist

• May 2017 - Aug 2017

My responsibilities as a receptionist include answering phones, making appointments, keeping the doctor on schedule, fitting patients for glasses, filing patient charts, sending faxes, running patient insurance and calling insurance companies, and delivering excellent customer service. My multitasking skills were put to the test at this job and I feel it really helped me hone my time management skills. Things around the office needed to be done in a timely manner while still delivering exceptional customer service.

Cashier Customer Service

• Oct 2010 - Mar 2014

As an employee at Organic Harvest I was responsible for stocking merchandise, providing quality customer care, food preparation, monitoring quality of goods, inputting sales data and other related tasks. As an employee at Organic Harvest I was responsible for stocking merchandise, providing quality customer care, food preparation, monitoring quality of goods, inputting sales data and other related tasks.

Student Services Assistant

• Jan 2009 - Jan 2011

This was my first experience working in an office environment I was responsible for filing student data, scanning important documents, answering phone calls and questions from customers in the studio, inventory, and creating Excel spreadsheets. This was my first experience working in an office environment I was responsible for filing student data, scanning important documents, answering phone calls and questions from customers in the studio, inventory, and creating Excel spreadsheets.