Experience

Advised Skills

• Ireland
• Professional Training and Coaching
• 1 - 100 Employee

• Senior Customer Service Specialist

  • Oct 2021 - Present



Architecture Center

• United States
• Hospitality

• Customer Service Specialist

  • May 2019 - Oct 2021

  Architecture Center Ltd provides consultancy and training services in the following areas: enterprise architecture, business processes management, IT systems integration, Lean-Agile Transformation, Agile Strategy audit & implementation and Agile Program/Portfolio management.Through implementation of proven world-class standards, we support our clients in establishing and achieving their business goals.Our team is comprised of highly experienced consultants and trainers.Architecture Center Ltd is Silver Partner of Scaled Agile, Inc. and The Open Group® Gold member. We offer accredited and licensed SAFe, AgilePM, TOGAF, IT4IT, ArchiMate and DPBoK training courses.Main responsibilities:- Customer Service and Organization of Approved Training for IT Professionals, Enterprise Architects and Solutions Architects;- Taking care of customers requests;- Preparation of formal offers for personal inquiries;- Coordinate the entire customer registration process until submission of the exam and the certificate at the end of the course;- Assistance and Cooperation with trainers;- Business Development and prospection activities.If you would like to attend one of our training courses or have any questions, do not hesitate to contact me.



EPIA Insurance

• Greece

• Junior Assistant Manager

  • Sep 2017 - Sep 2018

  EPIA Insurance Agency Inc. is a comprehensive insurance company established in 1992. We search for the most suitable insurance coverage, through carrying the top insurance products worldwide. According to our market’s diverse demand, we provide comprehensive risk management and financial products to clients. We offer service in: health insurance, life insurance, educational fund, estate planning, workers’ compensation insurance, property and commercial insurance, U.S. and international offshore policy planning.