Sybil Joseph

Sales and Administrator at Hickory Dickory Decks
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Contact Information
us****@****om
(386) 825-5501
Location
Scarborough, Ontario, Canada, CA

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Kira Braun Diamandas

Sybil is an easy person to endorse! She is an extremely bright individual, a 'thinking' person. When I say that, it is because she takes on her work not simply to get it done, but to consistently understand it better, to improve it, and tie it to the big picture. Sybil is a tenacious, witty, and pleasant person to work with, never resisting when asked to take on more. She has a thorough grasp of HR Administration and adds value at every turn. She can support a large organization with a fantastic ability to move at the speed of the business and change direction at a moment's notice. I worked with her on many projects and in different capacities and was always impressed by her! A ready, friendly smile speaks volumes and Sybil quite simply IS a joy.

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Experience

    • Canada
    • Construction
    • 1 - 100 Employee
    • Sales and Administrator
      • Jan 2023 - Present

    • United States
    • Newspaper Publishing
    • 400 - 500 Employee
    • Specialist, Benefits and HR Services
      • Apr 2017 - Jan 2020

    • HR Services Coordinator
      • Sep 2015 - Mar 2017

    • Canada
    • Newspaper Publishing
    • 1 - 100 Employee
    • HR Generalist
      • Jul 2014 - Aug 2015

    • Canada
    • Business Consulting and Services
    • 1 - 100 Employee
    • HR Coordinator
      • Oct 2012 - Aug 2013

      -Administered the first official Performance Appraisal process -Initiated the recruitment process for several key positions -Researched several HR policies to be implemented -Designed and maintained several trackers used to record various HR documents and processes -Fulfilled the role of first point of contact with the HR department for all employees throughout the organization -Maintained employee files, both hard copy and computerized -Administered the benefits enrolment for all new employees -Processed vacation requests, promotions, resignations, terminations and salary adjustments -Created and implemented a “New Hire Checklist” template and notification procedure -Developed and implemented a comprehensive on boarding procedure for new hires -Created job postings and posted open roles on various job sites including LinkedIn, Workopolis and Monster -Reviewed, organized and selected all candidate resumes for interviews -Tracked and reported all recruitment activities for the organization -Maintained and published the organizational chart Show less

    • HR Coordinator
      • Aug 2011 - Sep 2012

      -Served as first point of HR contact for all corporate employees-Processed transfer and vacation requests, promotions, resignations and salary adjustments -Maintained employee files, electronic and hardcopy-Inputted all relevant documents for new candidate background checks-Processed all new hire paperwork-Helped administer the process for re-enrolment of benefits for all eligible employees

    • Human Resources Intern
      • Jun 2011 - Aug 2011

      -Process transfer and vacation requests, promotions, resignations and salary adjustments -Maintain employee files-Input all relevant documents for new candidate background checks-Produced a Peer Recognition tool -Update and maintain payroll information using MS Excel

    • Retail
    • 500 - 600 Employee
    • STORE MANAGER
      • Jan 2007 - Aug 2010

      · Achieved the highest sales in the Toronto District in 2008 · Highest sales increase in Canada for January 2008 · Improved customer service and reduced complaints through more effective training techniques · Managed all store HR functions including, recruitment, orientation training, payroll and PeopleSoft · Responsible for store sales, merchandising and inventory · Achieved the highest sales in the Toronto District in 2008 · Highest sales increase in Canada for January 2008 · Improved customer service and reduced complaints through more effective training techniques · Managed all store HR functions including, recruitment, orientation training, payroll and PeopleSoft · Responsible for store sales, merchandising and inventory

    • TRAINING MANAGER
      • Jan 2008 - Jul 2010

      · Responsible for the training of Assistant Managers and Store Managers · Developed a succession management plan for key staff · Ensured health and safety compliance through staff training and enforcement of guidelines · Responsible for the training of Assistant Managers and Store Managers · Developed a succession management plan for key staff · Ensured health and safety compliance through staff training and enforcement of guidelines

    • TRAINING ASSISTANT
      • Jun 2007 - Sep 2007

      ETOBICOKE, ON 2007 · Developed and tested initial La Senza Girl staff training facilitation guide · Trained Southern Ontario Store Managers in the use of the WorkBrain software package ETOBICOKE, ON 2007 · Developed and tested initial La Senza Girl staff training facilitation guide · Trained Southern Ontario Store Managers in the use of the WorkBrain software package

    • STORE MANAGER
      • Dec 2005 - May 2007

      · Managed store transition from Silk and Satin to La Senza Express · Reduced wage costs while maintaining above average customer service and sales · Developed in-store strategy for La Senza Express brand presentation · Promoted from Assistant Manager position within three months · Recognised for excellent sales ability and product knowledge · Managed store transition from Silk and Satin to La Senza Express · Reduced wage costs while maintaining above average customer service and sales · Developed in-store strategy for La Senza Express brand presentation · Promoted from Assistant Manager position within three months · Recognised for excellent sales ability and product knowledge

    • United States
    • Retail
    • 700 & Above Employee
    • SALE COACH/ASSOCIATE/SUB BRAND MANAGER
      • Oct 2003 - Aug 2005

      · Measured as increasing conversion rates while on the sales floor · Recognised by customers and management for providing excellent customer service · Launched the Maternity brand in one of the first four stores in Canada · Responsible for the ongoing in-store management of the Body brand · Measured as increasing conversion rates while on the sales floor · Recognised by customers and management for providing excellent customer service · Launched the Maternity brand in one of the first four stores in Canada · Responsible for the ongoing in-store management of the Body brand

    • Canada
    • Hospitals and Health Care
    • 700 & Above Employee
    • HUMAN RESOURCES INTERN
      • May 2004 - Jun 2004

      · Developed a recruitment and selection guide with an interview question bank for Hiring Managers · Developed a recruitment and selection guide with an interview question bank for Hiring Managers

  • Queen's Landing
    • Niagara-on-the-Lake
    • DESIGNATED SKILLS TRAINER - VINTAGE INNS
      • Jun 2000 - Aug 2002

      -Designed and implemented a more cost-effective and comprehensive reservations staff training program -Promoted from Reservations Sales Agent after 7 months -Developed and maintained a sales tool to be used by all reservation agents -Designed and implemented a more cost-effective and comprehensive reservations staff training program -Promoted from Reservations Sales Agent after 7 months -Developed and maintained a sales tool to be used by all reservation agents

Education

  • Mohawk College
    CERTIFICATE; POST DIPLOMA, HUMAN RESOURCE PROFESSIONAL; HUMAN RESOURCES MANAGEMENT
    2003 - 2004
  • McMaster University
    BACHELOR OF ARTS (HONOURS), PSYCHOLOGY, Minor in BUSINESS
    1996 - 2000

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