Syarifah Leila Ratnasari
Customer management at Grow Commerce Indonesia- Claim this Profile
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Bio
Credentials
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Awareness Training of Environtmental Management System (Based on ISO 14001:2004)
-Jan, 2016- Sep, 2024 -
Awareness Training for Occupational Health and Safety Management System (Based on OHSAS 18001:2007)
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Pelatihan dan Pengolahan Data Statistik Metode Survey Kelautan
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Experience
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Grow Commerce Indonesia
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Indonesia
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Manufacturing
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1 - 100 Employee
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Customer management
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Jan 2020 - Present
1. Handling complaint from customer in comment instagram, chat instagram and WhatsApp 2. Making purchase order with monthly target 3. Selling product and analize market 1. Handling complaint from customer in comment instagram, chat instagram and WhatsApp 2. Making purchase order with monthly target 3. Selling product and analize market
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AIA
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Hong Kong
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Insurance
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700 & Above Employee
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Bancassurance Sales Service
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2019 - 2020
1. Handling complaint call and email from bancassurance 2. Giving the support and solution from customer complaint 3. Validating policy document 4. Checking policy assurance 1. Handling complaint call and email from bancassurance 2. Giving the support and solution from customer complaint 3. Validating policy document 4. Checking policy assurance
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Gojek Tech
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India
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Internet Publishing
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1 - 100 Employee
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KYC Merchant Verification
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Aug 2018 - Jul 2019
Mengecek dokumen yang masuk, memberikan verifikasi Mengecek dokumen yang masuk, memberikan verifikasi
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Kepala administrasi
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2017 - 2018
1. Mengajar bimbel SD, SMP, SMA 2. Handling administrasi kantor 1. Mengajar bimbel SD, SMP, SMA 2. Handling administrasi kantor
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Education
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2012 - 2017
Universitas Padjadjaran
Barchelor, Marine Science
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