Team Lead - Server

• May 2023 - Present

Sr. Infrastructure Analyst

• Nov 2017 - Jun 2023

Active Directory Design & Administration AWS Cloud Technologies Administration Expertise in configuring different AWS technologies like API Gateway, System Manager, Athena, Quick sight, Cloud Watch, Event Bridge, FSX, Route53, SNS, Security Hub etc. Group Policy Administration VMware 6.5,6.7 VCenter Administration Veam Backup Administration CyberArk Server Support Deployment Windows Servers Using Terraform and PowerShell Scripts Hardening Windows Servers Based on CIS and… Show more Active Directory Design & Administration AWS Cloud Technologies Administration Expertise in configuring different AWS technologies like API Gateway, System Manager, Athena, Quick sight, Cloud Watch, Event Bridge, FSX, Route53, SNS, Security Hub etc. Group Policy Administration VMware 6.5,6.7 VCenter Administration Veam Backup Administration CyberArk Server Support Deployment Windows Servers Using Terraform and PowerShell Scripts Hardening Windows Servers Based on CIS and PCI compliance . Server Build Automation Using Terraform and PowerShell SQL 2008,2016,2019 Cluster Administration ( FCS with AWSFSX and Always ON) Windows Failover Cluster Management Octopus Deployment Server Build Automation & Administration WAZUH Security monitoring solution Administration Tripwire Enterprise Server and Tripwire Log enter Administration IIS Server Administration and Deployment of webservices Support for Encryption and decryption technologies (PGP/GPG encryption and automated SFTP process) Monitoring all Servers on 24x7 basis using different tools like NAGIOS,ManageEngine etc. WSUS Automation & Support Auditing All Servers against PCI Compliance using Nessus tool and fixing vulnerabilities ISMS ,ISO27001-2013, PCI Support Change Management, Incident Management , Proactive Monitoring

IT Administrator

• Oct 2015 - Sep 2017

Responsible for Complete AD Infrastructure – Health & Configuration Responsible for Complete Infrastructure – Up Time 99.9% Implementation of AD Self-Service Password and Two factor Authentication with Nervepoint Access Manager. VMware Esxi Administration and Support. AVAYA IP Phone administration. Share point 2010 server installation and support. Implementation of Mobile Device Management (MDM) through Manage Engine. Information Security Implementation and Management… Show more Responsible for Complete AD Infrastructure – Health & Configuration Responsible for Complete Infrastructure – Up Time 99.9% Implementation of AD Self-Service Password and Two factor Authentication with Nervepoint Access Manager. VMware Esxi Administration and Support. AVAYA IP Phone administration. Share point 2010 server installation and support. Implementation of Mobile Device Management (MDM) through Manage Engine. Information Security Implementation and Management (ISO27001-2013) Vulnerability Assessment, Reporting and Removal of threats through Nessus Tool. Caseware Cloud and Application Support Implementation of Crashplan Online Cloud backup. MS SQL Server installation, DB creation, backup and support. Installation and Configuration of Network Switches and Routers (CISCO 3560,2960,3550, ASR1001) Installation & Configuration Dell, HP, IBM Servers. Installation and configuration of Symantec Exec 2010 R3 Backup with encryption. Administration of Kaspersky Security Center Antivirus Server. Responsible for Scheduled Maintenance Responsible for AD Authentication & Maintenance Responsible for Applications & Configurations – Up Time 99.5 % Manage Patches & its upgrades through Manage Engine Desktop Central. Sonicwall NSA2400, TZ200,CDP5040 Administration & Support. Monitor and analyze all Server and Firewall logs periodically. MDaemon mail server Administration and support. Responsible for Maintenance Reports & Capacity Reports Responsible for ISO Documentation writing & management Responsible for Managing the Support Team Responsible for Licenses & Its timely Renewals Responsible for Policy & Procedures related to IT Operations Responsible for documenting all projects Act as Level 3 Support for any case of Issues Show less Responsible for Complete AD Infrastructure – Health & Configuration Responsible for Complete Infrastructure – Up Time 99.9% Implementation of AD Self-Service Password and Two factor Authentication with Nervepoint Access Manager. VMware Esxi Administration and Support. AVAYA IP Phone administration. Share point 2010 server installation and support. Implementation of Mobile Device Management (MDM) through Manage Engine. Information Security Implementation and Management… Show more Responsible for Complete AD Infrastructure – Health & Configuration Responsible for Complete Infrastructure – Up Time 99.9% Implementation of AD Self-Service Password and Two factor Authentication with Nervepoint Access Manager. VMware Esxi Administration and Support. AVAYA IP Phone administration. Share point 2010 server installation and support. Implementation of Mobile Device Management (MDM) through Manage Engine. Information Security Implementation and Management (ISO27001-2013) Vulnerability Assessment, Reporting and Removal of threats through Nessus Tool. Caseware Cloud and Application Support Implementation of Crashplan Online Cloud backup. MS SQL Server installation, DB creation, backup and support. Installation and Configuration of Network Switches and Routers (CISCO 3560,2960,3550, ASR1001) Installation & Configuration Dell, HP, IBM Servers. Installation and configuration of Symantec Exec 2010 R3 Backup with encryption. Administration of Kaspersky Security Center Antivirus Server. Responsible for Scheduled Maintenance Responsible for AD Authentication & Maintenance Responsible for Applications & Configurations – Up Time 99.5 % Manage Patches & its upgrades through Manage Engine Desktop Central. Sonicwall NSA2400, TZ200,CDP5040 Administration & Support. Monitor and analyze all Server and Firewall logs periodically. MDaemon mail server Administration and support. Responsible for Maintenance Reports & Capacity Reports Responsible for ISO Documentation writing & management Responsible for Managing the Support Team Responsible for Licenses & Its timely Renewals Responsible for Policy & Procedures related to IT Operations Responsible for documenting all projects Act as Level 3 Support for any case of Issues Show less

System Administrator

• Oct 2013 - Oct 2015

Responsible for all IT infrastructure Design and Implementation and Security systems Administration of All Servers located in Three Locations (TVM , Bangalore &Chennai) Active Directory Domain design and Implementation with multiple sites Deploying Operating Systems, Applications packages, Windows updates, High Level of knowledge and extensive experience of Microsoft Deployment Toolkit (MDT) 2008 -2012 Installation, Configuration and Administration of Terminal Servers… Show more Responsible for all IT infrastructure Design and Implementation and Security systems Administration of All Servers located in Three Locations (TVM , Bangalore &Chennai) Active Directory Domain design and Implementation with multiple sites Deploying Operating Systems, Applications packages, Windows updates, High Level of knowledge and extensive experience of Microsoft Deployment Toolkit (MDT) 2008 -2012 Installation, Configuration and Administration of Terminal Servers (2008R2,&2012) VM Ware 5.5 (free edition) Installation and configuration. Installation and configuration of Specific Applications like IIS , WebSphere Application Server ,WebLogic, Eclipse, Maven, Tortoise SVN Configuration of Dell and HP servers (PowerEdge R710,R720, HP DL380,HP ProLiant DL320 G6) with RAID 5 Installation and Configuration of Lansweeper( Network inventory, discovery and asset management tool) Administration of AWS Instances Installation and configuration of Oracle 11 g Installation and Configuration of HP NAS X1400 G2 Installation and configuration of Symantec Endpoint protection Server Support for Microsoft Dynamic NAV Server hosted in AWS Cloud. Makes recommendations for new equipment and services to purchase and works with various vendors for procurement Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications. Installation and Troubleshooting of IT systems Deployment of Network Software and Applications. Deployment of Print server, Network printers and scanners. Assist in the organization and inventory of all hardware and software resources. Installation and Troubleshooting of basic and specialized software. Monitor access control server and CCTV and Security Devices Coordinating and corresponding with the local and foreign Suppliers/Contractors for quotations/enquires for the items and services required. Vendor Coordination and Managing IT Purchase. Show less Responsible for all IT infrastructure Design and Implementation and Security systems Administration of All Servers located in Three Locations (TVM , Bangalore &Chennai) Active Directory Domain design and Implementation with multiple sites Deploying Operating Systems, Applications packages, Windows updates, High Level of knowledge and extensive experience of Microsoft Deployment Toolkit (MDT) 2008 -2012 Installation, Configuration and Administration of Terminal Servers… Show more Responsible for all IT infrastructure Design and Implementation and Security systems Administration of All Servers located in Three Locations (TVM , Bangalore &Chennai) Active Directory Domain design and Implementation with multiple sites Deploying Operating Systems, Applications packages, Windows updates, High Level of knowledge and extensive experience of Microsoft Deployment Toolkit (MDT) 2008 -2012 Installation, Configuration and Administration of Terminal Servers (2008R2,&2012) VM Ware 5.5 (free edition) Installation and configuration. Installation and configuration of Specific Applications like IIS , WebSphere Application Server ,WebLogic, Eclipse, Maven, Tortoise SVN Configuration of Dell and HP servers (PowerEdge R710,R720, HP DL380,HP ProLiant DL320 G6) with RAID 5 Installation and Configuration of Lansweeper( Network inventory, discovery and asset management tool) Administration of AWS Instances Installation and configuration of Oracle 11 g Installation and Configuration of HP NAS X1400 G2 Installation and configuration of Symantec Endpoint protection Server Support for Microsoft Dynamic NAV Server hosted in AWS Cloud. Makes recommendations for new equipment and services to purchase and works with various vendors for procurement Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications. Installation and Troubleshooting of IT systems Deployment of Network Software and Applications. Deployment of Print server, Network printers and scanners. Assist in the organization and inventory of all hardware and software resources. Installation and Troubleshooting of basic and specialized software. Monitor access control server and CCTV and Security Devices Coordinating and corresponding with the local and foreign Suppliers/Contractors for quotations/enquires for the items and services required. Vendor Coordination and Managing IT Purchase. Show less

System Administrator

• Jul 2011 - Oct 2013

Specialized in installation and configuration of Windows 2003 , Windows 2008 Servers like RODC, DHCP, DNS, File Server ,etc Administration of Active Directory Setting up shared folders and printers and mapping drives And Wrestling with permissions Using group policy objects to install software and adjusting group policy that affect group policy in domain level Installing RSAT for Vista & Win 7 client for easy server management Creating backup solutions for windows 2008 server… Show more Specialized in installation and configuration of Windows 2003 , Windows 2008 Servers like RODC, DHCP, DNS, File Server ,etc Administration of Active Directory Setting up shared folders and printers and mapping drives And Wrestling with permissions Using group policy objects to install software and adjusting group policy that affect group policy in domain level Installing RSAT for Vista & Win 7 client for easy server management Creating backup solutions for windows 2008 server (WBADMIN , NTDSUTIL ,IFM) Adding a Child domain Creating sites and subnets and configuring replication with mother ship Installing and Configuring Bit locker for Drive Encryption Setting up of Active directory configuration and Group Policy implementation in Windows2008 servers. Configuring in hardware RAID 0, RAID 5 Experienced in Desktop administration and support on Multi platforms like Windows 98, 2000, Windows XP, Vista & Linux (Ubuntu) Ensuring all administrative and IT records are entered and updated correctly. Conducting Vulnerability scan using Nessus of the entire systems and generating reports. Configuration of Terminal Service , WDS & MDT Installation and configuration of surveillance network cameras & DVR System Management and upkeep of mail boxes and group mails using third party mail servers. Remote server and desktop support using LogMeIn and GoToMeeting WSUS &Antivirus Updates Monitoring and support. Hardware support for printers, monitors, Desktop PCs, Laptops etc. Monitoring Servers and Network devices using PRTG monitoring tool and makes reports according to results. Installation & Configuration of CCTV Camera’s and DVR System Open fire Chat Server Support (Spark & Pidgin) Helpdesk Support Show less Specialized in installation and configuration of Windows 2003 , Windows 2008 Servers like RODC, DHCP, DNS, File Server ,etc Administration of Active Directory Setting up shared folders and printers and mapping drives And Wrestling with permissions Using group policy objects to install software and adjusting group policy that affect group policy in domain level Installing RSAT for Vista & Win 7 client for easy server management Creating backup solutions for windows 2008 server… Show more Specialized in installation and configuration of Windows 2003 , Windows 2008 Servers like RODC, DHCP, DNS, File Server ,etc Administration of Active Directory Setting up shared folders and printers and mapping drives And Wrestling with permissions Using group policy objects to install software and adjusting group policy that affect group policy in domain level Installing RSAT for Vista & Win 7 client for easy server management Creating backup solutions for windows 2008 server (WBADMIN , NTDSUTIL ,IFM) Adding a Child domain Creating sites and subnets and configuring replication with mother ship Installing and Configuring Bit locker for Drive Encryption Setting up of Active directory configuration and Group Policy implementation in Windows2008 servers. Configuring in hardware RAID 0, RAID 5 Experienced in Desktop administration and support on Multi platforms like Windows 98, 2000, Windows XP, Vista & Linux (Ubuntu) Ensuring all administrative and IT records are entered and updated correctly. Conducting Vulnerability scan using Nessus of the entire systems and generating reports. Configuration of Terminal Service , WDS & MDT Installation and configuration of surveillance network cameras & DVR System Management and upkeep of mail boxes and group mails using third party mail servers. Remote server and desktop support using LogMeIn and GoToMeeting WSUS &Antivirus Updates Monitoring and support. Hardware support for printers, monitors, Desktop PCs, Laptops etc. Monitoring Servers and Network devices using PRTG monitoring tool and makes reports according to results. Installation & Configuration of CCTV Camera’s and DVR System Open fire Chat Server Support (Spark & Pidgin) Helpdesk Support Show less

I T Supervisor

• Apr 2009 - Nov 2010

Installation of HP Servers & workstations , maintenance of workstations AD , DNS ,DHCP servers support Group Policy creation and support Provides internal IT support on System, Server and Network domains. Mail Server Support Support on Sonic wall Security Devices. Setup and Configure Video Conferencing (Polycon) Provides Blackberry Internet service support Provides remote support to clients using tools like GoTo Meeting ,LogMeIn, Ultra VNC, Teamveiwer… Show more Installation of HP Servers & workstations , maintenance of workstations AD , DNS ,DHCP servers support Group Policy creation and support Provides internal IT support on System, Server and Network domains. Mail Server Support Support on Sonic wall Security Devices. Setup and Configure Video Conferencing (Polycon) Provides Blackberry Internet service support Provides remote support to clients using tools like GoTo Meeting ,LogMeIn, Ultra VNC, Teamveiwer Etc. Assist network administrator with application installation and testing &Installation and configuration of CISCO and HP Switches. Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements. Providing IT Support for Bond’s sites like Dubai Metro sites, Dubai Mall, Burj Khalifa, Yas Marina etc. Configuration and trouble shooting of wireless networks and devices. Service Level agreement management - SLA’s in place for all services, SLAPerformance monitoring and failures highlighted. Provide technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance our existing Microsoft based systems Participate in weekly meetings with the IT team to discuss progress and issues to be resolved, and report progress on a weekly basis to the IT Manager. Handling IT Stores and Purchase Show less Installation of HP Servers & workstations , maintenance of workstations AD , DNS ,DHCP servers support Group Policy creation and support Provides internal IT support on System, Server and Network domains. Mail Server Support Support on Sonic wall Security Devices. Setup and Configure Video Conferencing (Polycon) Provides Blackberry Internet service support Provides remote support to clients using tools like GoTo Meeting ,LogMeIn, Ultra VNC, Teamveiwer… Show more Installation of HP Servers & workstations , maintenance of workstations AD , DNS ,DHCP servers support Group Policy creation and support Provides internal IT support on System, Server and Network domains. Mail Server Support Support on Sonic wall Security Devices. Setup and Configure Video Conferencing (Polycon) Provides Blackberry Internet service support Provides remote support to clients using tools like GoTo Meeting ,LogMeIn, Ultra VNC, Teamveiwer Etc. Assist network administrator with application installation and testing &Installation and configuration of CISCO and HP Switches. Troubleshoot technical issues and identify modifications needed in existing applications to meet changing user requirements. Providing IT Support for Bond’s sites like Dubai Metro sites, Dubai Mall, Burj Khalifa, Yas Marina etc. Configuration and trouble shooting of wireless networks and devices. Service Level agreement management - SLA’s in place for all services, SLAPerformance monitoring and failures highlighted. Provide technical expertise and recommendations in assessing new IT software projects and initiatives to support and enhance our existing Microsoft based systems Participate in weekly meetings with the IT team to discuss progress and issues to be resolved, and report progress on a weekly basis to the IT Manager. Handling IT Stores and Purchase Show less

IT Assistant (Technical Support)

• Dec 2006 - Nov 2008

Active Directory DNS, DHCP Support Installation, configuration and Troubleshooting HP Workstations and printers . Installation, configuration and administration of WINDOWS 2003 Exchange Server User Level Support. Installation and Troubleshooting of basic and specialized software. Worked as part of information security group of the company which got ISO 27001 certification Trouble shooting of Hardware, Software and Cabling. Develops, maintains, and monitors… Show more Active Directory DNS, DHCP Support Installation, configuration and Troubleshooting HP Workstations and printers . Installation, configuration and administration of WINDOWS 2003 Exchange Server User Level Support. Installation and Troubleshooting of basic and specialized software. Worked as part of information security group of the company which got ISO 27001 certification Trouble shooting of Hardware, Software and Cabling. Develops, maintains, and monitors procedures for all server backups (MS NT Backup) Arranging IT stores &, Inventory of customer supplied items like printers Control on the Purchases as per the requirement and maintain against the departmental budget. Coordinating and corresponding with the local and foreign Suppliers/Contractors for quotations/enquires for the items and services required. Preparation of month end stores report for the items received and the items issued from the stores and reconciled with the Accounts Department report. Control on the Purchases as per the requirement and maintain against the departmental budget. Reporting to IT Manager Show less Active Directory DNS, DHCP Support Installation, configuration and Troubleshooting HP Workstations and printers . Installation, configuration and administration of WINDOWS 2003 Exchange Server User Level Support. Installation and Troubleshooting of basic and specialized software. Worked as part of information security group of the company which got ISO 27001 certification Trouble shooting of Hardware, Software and Cabling. Develops, maintains, and monitors… Show more Active Directory DNS, DHCP Support Installation, configuration and Troubleshooting HP Workstations and printers . Installation, configuration and administration of WINDOWS 2003 Exchange Server User Level Support. Installation and Troubleshooting of basic and specialized software. Worked as part of information security group of the company which got ISO 27001 certification Trouble shooting of Hardware, Software and Cabling. Develops, maintains, and monitors procedures for all server backups (MS NT Backup) Arranging IT stores &, Inventory of customer supplied items like printers Control on the Purchases as per the requirement and maintain against the departmental budget. Coordinating and corresponding with the local and foreign Suppliers/Contractors for quotations/enquires for the items and services required. Preparation of month end stores report for the items received and the items issued from the stores and reconciled with the Accounts Department report. Control on the Purchases as per the requirement and maintain against the departmental budget. Reporting to IT Manager Show less