Experience

Syncoates M Sdn. Bhd.

• Chemical Manufacturing
• 1 - 100 Employee

• Senior Customer Service Executive

  • Jul 2022 - Present

  1) Monitor the ordering process, delivery planning, do invoices issue.2) Handling customer service & complaint. 3) Prepare daily, weekly & monthly report regarding delivery for management.4) Prepare daily & weekly report for sales managers..5) Create and update data in SAP system & excel file for costing purpose. 6) Prepare quotation for customer & update new price in system.7) Involve in monthly stock take & report. 8) Doing clerical task.9) Handling walk in customer.10) Follow up payment for cash customer before delivery. Show less

• Customer Service Executive

  • Feb 2019 - Jun 2022

  1) Process purchase order.2) Plan for delivery and transportation. 3) Prepare do, invoices and proforma invoices for customer. 4) Doing administrative & clerical task.5) Handling customer service & complaint. 6) Prepare weekly & monthly report for General Manager. 7) Involve in monthly stock take & report. 8) Handling walk in customer.9) Follow up payment for cash customer before delivery.



Self-employed

• Self Employed

  • Mar 2017 - Jan 2019



Valiram

• Malaysia
• Retail
• 700 & Above Employee

• Account Assistant

  • Mar 2016 - Jan 2017

  Account Assistant (AR & Billing) -Responsible to update cash sales from store in daily basis. -To reconcile, check and balance daily collection from cashier against the merchant bank statement and cash in daily basis. -Follow up pending collection and refund to customers. -Prepare monthly closing report. -Prepare OR template (to ensure accuracy of sales & payment, doing cross division if there is a collection on behalf & reimbursement) -Mapping (transfer data from one system to another system) -Netting (to clear bank reconciliation) -Managing calls & emails. -Clerical task -Prepare tax invoices , debit note, credit note, claim and reimbursement to internal & external parties. Show less



Valiram

• Malaysia
• Retail
• 700 & Above Employee

• Admin Assistant

  • Jun 2015 - Nov 2015

  1) Admin Assistant (Gst Temp,June-Sept) - Check the quantity of the item soled based on invoice and system for gst claimed. - Do tagging and filing for gst document. - Do clerical task. 2) Admin Assistant (Claim Dept, Oct-Nov) - Do personal staff claim, cash advance and boutique change given claim. - Key in data into the system provided. -Do clerical task. 1) Admin Assistant (Gst Temp,June-Sept) - Check the quantity of the item soled based on invoice and system for gst claimed. - Do tagging and filing for gst document. - Do clerical task. 2) Admin Assistant (Claim Dept, Oct-Nov) - Do personal staff claim, cash advance and boutique change given claim. - Key in data into the system provided. -Do clerical task.



Muqmeen Group

• Rawang, Selangor, Malaysia

• Admin

  • Feb 2015 - Apr 2015

  -Act as PA. -Prepare voucher and cheque. -Bank reconciliation. -Manage and maintain office layout and inventory. -Managing calls, emails and filing. -Act as PA. -Prepare voucher and cheque. -Bank reconciliation. -Manage and maintain office layout and inventory. -Managing calls, emails and filing.



MPAJ

• Ampang, Selangor, Malaysia

• Internship Student

  • Mar 2013 - Jun 2013



7 Eleven (M) Sdn Bhd

• Ampang

• Store Associate

  • Dec 2008 - Apr 2009