Sweta Suman

Inside Sales Account Manager at Reliance Jio
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Contact Information
us****@****om
(386) 825-5501
Location
Noida, Uttar Pradesh, India, IN

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Dilip Kumar P

Sweta is a highly committed a quick learner , appreciate her for her at service of client quality

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Credentials

  • ITIL Foundation Level
    Simplilearn
    Jul, 2019
    - Oct, 2024

Experience

  • Reliance Jio
    • India
    • Telecommunications
    • 700 & Above Employee
    • Inside Sales Account Manager
      • Jan 2017 - Present

  • Reliance Jio USA
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Relationship Manager
      • Jan 2017 - Present

      As an Assistant Manager at Reliance Jio Infocom I need to manage a team of 8-10 sales officers, manage the account end to end and also generate repeat business. As an Assistant Manager at Reliance Jio Infocom I need to manage a team of 8-10 sales officers, manage the account end to end and also generate repeat business.

  • Nightingales Home Health Services - India
    • Bangalore
    • Customer Relationship Management
      • Feb 2016 - Nov 2016

      As a Customer Relationship Executive at Nightingales Home Health Services, I was the face of the company. My main responsibility was to hear the customer and be the voice of the customer for the organisation. To suggest process changes based of customer feedback and achieve operational excellence. Meeting HNI customers and help them with their issues, suggesting them the best services Medical that we can offer them at home. As a Customer Relationship Executive at Nightingales Home Health Services, I was the face of the company. My main responsibility was to hear the customer and be the voice of the customer for the organisation. To suggest process changes based of customer feedback and achieve operational excellence. Meeting HNI customers and help them with their issues, suggesting them the best services Medical that we can offer them at home.

  • Enago (Crimson Interactive)
    • United States
    • Technology, Information and Internet
    • 400 - 500 Employee
    • Senior Business Associate
      • Aug 2011 - Oct 2013

  • Nexstep Infotech Private Limited
    • Mumbai Area, India
    • Customer Relationship Management Executive
      • Feb 2010 - Apr 2011

      As a Customer Relationship Management Executive, I was head of the SUB customer support. My main responsibility was to hear the client problems in using our software and categorise the problem as a bug or change request. To meet the SLA of the bug or Change request. My major project was to roll out software related to HR function in Australia and Singapore office of Cushman and Wakefield As a Customer Relationship Management Executive, I was head of the SUB customer support. My main responsibility was to hear the client problems in using our software and categorise the problem as a bug or change request. To meet the SLA of the bug or Change request. My major project was to roll out software related to HR function in Australia and Singapore office of Cushman and Wakefield

Education

  • ISB&M
    MBA, MARKETING AND HR
    2008 - 2010
  • Delhi Public School, Bokaro Steel City
    10th, english,SST,Science,Maths and Sanakrit
    1990 - 2002

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