Experience

LEAD School

• India
• Education Administration Programs
• 700 & Above Employee

• Trainer

  • Jul 2023 - Present

• Customer Service Representative

  • Nov 2021 - Present



Zee Learn Ltd

• India
• Education Administration Programs
• 400 - 500 Employee

• Customer Service Executive

  • May 2018 - Apr 2022



IndusInd Bank

• India
• Banking
• 700 & Above Employee

• Customer Service Associate

  • Jul 2017 - May 2018

  1. Handling cases (Query / Request / Complaint / Appreciations) 2. Cross selling 3. Voice process 1. Handling cases (Query / Request / Complaint / Appreciations) 2. Cross selling 3. Voice process



MAPFRE

• Spain
• Insurance
• 700 & Above Employee

• Customer Service Associate

  • Aug 2016 - Jun 2017

  1. Verifying customers details. 2.Handling cases (Query / Request / Complaint / Appreciations) 3.Data Updation 4. Dealing with various internal departments. 5. Offering alternative solutions where appropriate with the objective of retaining customer's business. 1. Verifying customers details. 2.Handling cases (Query / Request / Complaint / Appreciations) 3.Data Updation 4. Dealing with various internal departments. 5. Offering alternative solutions where appropriate with the objective of retaining customer's business.