Experience

Grand Traverse Regional Land Conservancy

• Renewables & Environment
• 1 - 100 Employee

• Conservation Center Coordinator

  • Aug 2023 - Present



SpokenLayer

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Voice Actor

  • Jul 2022 - Present

  • Member of talent pool that produces both local and national ad content for Spotify podcasts • Voiced ads for premiere brands including The Grammys, HBOMAX, and Live Nation • Record, edit, and run quality control checks on audio before sending to clients • Member of talent pool that produces both local and national ad content for Spotify podcasts • Voiced ads for premiere brands including The Grammys, HBOMAX, and Live Nation • Record, edit, and run quality control checks on audio before sending to clients



Hagerty

• United States
• Insurance Carriers
• 700 & Above Employee

• Renewal Specialist - Private Client Services

  • Apr 2016 - Apr 2020

  • Prepared, sent, and followed up on insurance renewal offers for assigned accounts for VIP clients with total insurable value between $500,000 - $5,000,000• Answered incoming queue calls to assist with client/agent requests• Managed client data in internal CRM and Salesforce• Attended national events to represent the agency and drive new business• Conducted research and site reviews for properties to assess environmental risk level for asset storage

• Licensed Sales Agent - Level I

  • Jan 2016 - Apr 2016

  • Scouted from data entry team to this role to obtain licensing specifically for rapid promotion to the PCS team• Answered incoming queue calls to assist with client/agent requests • Updated and maintained client records in internal CRM

• Data Entry Processor

  • Aug 2015 - Jan 2016

  • Entered and managed data within internal CRM with strong attention to detail and accuracy



Traverse City Film Festival

• United States
• Entertainment Providers
• 1 - 100 Employee

• House Manager, State Theatre & Bijou By The Bay

  • Feb 2019 - Mar 2020

  • Managed box office sales and service, tallied daily numbers, cashed out registers and made bank deposits • Supervised concessions stand, managed volunteer staff, cleaned concessions and theater nightly • Kept track of concessions and supply inventories, placed supply orders when needed • Managed box office sales and service, tallied daily numbers, cashed out registers and made bank deposits • Supervised concessions stand, managed volunteer staff, cleaned concessions and theater nightly • Kept track of concessions and supply inventories, placed supply orders when needed



FotoKem

• United States
• Movies, Videos, and Sound
• 200 - 300 Employee

• Client Services Coordinator

  • Nov 2012 - Mar 2014

  • Managed client services operations for Margarita Mix commercial audio recording studio • Provided personalized services to high-profile and VIP clients during post production recording and editing sessions to ensure a positive client experience • Managed phone and email communications with clients and greeted talent when covering the front desk • Managed client services operations for Margarita Mix commercial audio recording studio • Provided personalized services to high-profile and VIP clients during post production recording and editing sessions to ensure a positive client experience • Managed phone and email communications with clients and greeted talent when covering the front desk