Experience

WholePoint Systems

• 508 Analyst/Scrum Master

  • Sep 2021 - Present

  Conduct 508 testing for ICF’s Children’s Bureau websites Create documentation for 508 processes Create 508 VPATs for accessibility projects Create and maintain LMS in Moodle and Drupal Conduct daily scrum standups and other scrum ceremonies Create test plans, test cases for redesign testing efforts Create and provide 508 audit review reports Work collaboratively with Developers and BA’s to fix 508 issues Conduct 508 testing for ICF’s Children’s Bureau websites Create documentation for 508 processes Create 508 VPATs for accessibility projects Create and maintain LMS in Moodle and Drupal Conduct daily scrum standups and other scrum ceremonies Create test plans, test cases for redesign testing efforts Create and provide 508 audit review reports Work collaboratively with Developers and BA’s to fix 508 issues


The Bizzell Group, LLC
• United States
• Business Consulting and Services
• 1 - 100 Employee
• Technology Manager

  • Jan 2020 - Aug 2022

CVP (Customer Value Partners)
• United States
• Business Consulting and Services
• 300 - 400 Employee
• 508 Analyst

  • Jul 2019 - Jan 2020


Aquilent

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Senior Technical Consultant

  • Feb 2015 - Jul 2019

  508 Specialist/Tester  Specializing in evaluating agency wide requests for Website reviews, document review and remediation regarding section 508 compliance. Created audit reports to document section 508 issues and accessibility enhancements on Websites, applications, and documents  Use automated evaluation tools such as SortSite, WAVE, and various browser plug ins to identify possible issues  Evaluate automated results and used additional sampling with manual checklists and screen reader evaluations to confirm and uncover issues  Remediate PDF’s, and Email blasts for accessibility issues  Responsible for testing HHS projects Show less


Booz Allen Hamilton
• United States
• IT Services and IT Consulting
• 700 & Above Employee
• Testing & Evaluation Engineer

  • Nov 2016 - Sep 2018


Capital One

• Egypt
• Leasing Non-residential Real Estate

• Senior Test Engineer

  • Sep 2014 - Jul 2016

  Responsible for execution of integration, system, smoke and regression testing in a fast-paced agile environment with releases every 2 weeks Conducts Automation/Manual testing on iPhone App on tablet and mobile Leads a team of 4 QA testers in regression testing Reviews product documentation to ensure technical accuracy, compliance and completeness, with focus to mitigate risks Conducts brown bag sessions for KT (Knowledge Transfer) Facilitates scrum ceremonies (grooming, planning, retrospectives and daily stand ups) Documents and executes test plans, test cases and test scripts based on business requirements (ALM) Tracks software defects, using a defect tracking tool (HP ALM), monitors the progress in a timely manner, escalate aging and priority defects Writes Gherkin scripts, feature files and step definitions for ATDD testing Runs test scripts in Cucumber framework using Ruby Manages and conditions test data for testing purposes using Excel macros Conducts DRB and UAT sessions on a daily basis Prepares Traceability Matrix for mapping the Requirements with the Test Cases Show less



Biofortis Clinical Research, Inc.

• United States
• Medical Practices

• QA Manager

  • Dec 2012 - Apr 2014

  Gathered functional and technical requirements for applications Created and maintained test documentation: test plans, test cases, test reports Executed manual and automated test cases to ensure quality of each release Executed and monitored daily automated Selenium tests Created and updated Selenium tests using Python scripts Responsible for setting up Windows and Linux test environments Performed functional, acceptance, regression, ad-hoc, smoke and system integration testing for server-based and client-based applications Served as liaison between internal and external stakeholders, developers and QA team Identified and tracked bugs and defects within JIRA Reviewed and updated product documentation Interviewed, hired and trained a team of 4 QA testers Conducted software demos and virtual client training Integrated with developers to evaluate and troubleshoot issues Worked in a fast-paced agile environment with releases every 2 weeks Conducted daily Scrum meetings with QA team to discuss testing process and suggest improvements Show less



OPNET Technologies

• Belgium
• Software Development

• Senior Product Engineer/QA Manager

  • Apr 2007 - Dec 2012

  Conducted automated and manual software product testing (system, smoke, GUI, browser compatibility testing UI, functional, regression, end-to-end, usability) Responsible for developing test plans, written test scenarios and cases to cover overall quality assurance testing Ran nightly Selenium tests for out of the box software Monitored and updated broken Selenium tests using Python Logged errors in JIRA and coordinate efforts with the development team to solve issues Worked closely with cross-functional project teams and all stakeholders Participated in full software development life cycle including code reviews, design reviews, build processes, testing, and operations. Served as SME for testing tools, operating systems and virtual environments Prepared the Traceability Matrix for mapping the Requirements with the Test Cases through Quality Center Responsible for managing small projects from beginning to end Conducted JAD sessions with stakeholders to discuss requirements and project status Responsible for creating and maintaining documentation Show less



Merchant Link

• United States
• Financial Services
• 1 - 100 Employee

• Desktop Support Technician

  • Jan 2006 - Apr 2007

  Assisted in troubleshooting user problems relating to Operating System issues (Win9x, NT, and Win 2000), Network Connectivity, TCP/IP configuration, upgrades, MS Office products and Internet connectivity Performed upgrades, installation of software and drivers and essential desktop troubleshooting Remotely helped merchants troubleshoot POS systems through Webex or PC Anywhere on a daily basis Provided 24x7 technical support for beta customers ranging from 20-50 merchants per day Created incidents for tracking purposes, followed up with merchants and dealers for further services and closed tickets in company database using Peoplesoft Approved informational alerts distributed to all levels of Help Desk support Monitored the NOC servers through HP Open View, opened and closed tickets, researched root cause of network failures and worked along side the network engineers Reviewed training and user documentation Show less



The World Bank Group - IMF / African Society

• Executive Assistant

  • Jun 2002 - Dec 2005

  Managed phone calls, set-up teleconferences/video conferences, prepared financial reports and handled flow of correspondence Created, updated and maintained IMF intranet website Prepared official documents and assisted Legal Department with confidential contracts. Organized board meetings, conferences and internal events Assisted the IMF Human Resources with claims benefits Coordinated and organized project-related events. Processed timesheets, budgets and expenses Managed phone calls, set-up teleconferences/video conferences, prepared financial reports and handled flow of correspondence Created, updated and maintained IMF intranet website Prepared official documents and assisted Legal Department with confidential contracts. Organized board meetings, conferences and internal events Assisted the IMF Human Resources with claims benefits Coordinated and organized project-related events. Processed timesheets, budgets and expenses