Swati S

Human Resources Counselor at AceNgage
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Contact Information
us****@****om
(386) 825-5501
Location
Bengaluru, Karnataka, India, IN

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Abhishek Mehta

Swati has helped me with Citi onboarding and I must say, through out the process she was quite proactive in responding to all of my queries and managed everything smoothly. She has good communication skills and is very professional in her tasks. I really appreciate her enthusiasm towards work and prompt attitude.

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Credentials

  • Talent Sourcing
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • Introduction to the PHR Certification Exam
    LinkedIn
    Jan, 2023
    - Oct, 2024

Experience

    • India
    • Human Resources Services
    • 100 - 200 Employee
    • Human Resources Counselor
      • Nov 2021 - Present

      • Candidate engagement for Citi, Wells Fargo and Carelon. • Responsible for Pre- joining follow ups with the candidates, including status updates via phone and email. • Track, prepare and extend the offers revisions to the recruiters. • Following up with the candidates and the internal team and SPOC. • Coordinating with the candidates for post- recruitment feedback. • Adhering to the client’s policies while improving new hire candidate engagement. • Ensure accurate reviews and timely escalations if any issues are duly noted. • Identifying potential risk candidates and gives red flags to the clients. • Ensue all onboarding activities are completed smoothly on time. • Provides training to junior level executives. • Conducts post exit interviews of the ex-employees of the clients KPMG, BOSCH, Tata Communications, Continental Automotive, LTI, JK Cements • Probe the employees in 360 degrees to find the reasons for leaving the company. Show less

    • India
    • Business Consulting and Services
    • 1 - 100 Employee
    • Senior Operations Executive
      • Jul 2020 - May 2021

      ● Supervised and trained junior level executives. ● Customer handling ● Resolving the problems and suggesting solutions for its proper execution. ● Identified and handled field executives for different locations through portal Naukri and references. ● Supervised and trained junior level executives. ● Customer handling ● Resolving the problems and suggesting solutions for its proper execution. ● Identified and handled field executives for different locations through portal Naukri and references.

    • Operations Executive
      • Aug 2018 - Mar 2020

      ● Customer handling ● Designated under the post 'Specific Point of Contact’ SPOC. ● Enhanced customer service for transcripts by immediate follow ups, proactively addressing service issues to avert future complications. ● Verifying the educational documents and residential address for employment check ● Coordinating with field executives for background verification for clients Onicra, KPMG., FADV ● Identified and handled field executives for different locations through portal Naukri and references. Show less

Education

  • ADARSH INSTITUTE OF MANAGEMENT AND INFORMATION TECHNOLOGY
    Master of Business Administration - MBA, Finance
    2015 - 2017

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