Swati Patel
Senior Technical Support Engineer at Nirmal Energy Limited- Claim this Profile
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English Professional working proficiency
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Hindi Full professional proficiency
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Gujarati Native or bilingual proficiency
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Marathi Elementary proficiency
Topline Score
Bio
Credentials
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Professional In CAD
Apollo Institute
Experience
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Nirmal Energy Limited
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India
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Industrial Machinery Manufacturing
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1 - 100 Employee
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Senior Technical Support Engineer
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Apr 2019 - Present
• Coordinate sales team by managing schedules, filling important documents and communicating relevant information. • Ensure the adequacy of sales-related equipment or material. • Respond to complaints from customers and give after sales support when requested. • Store and sort financial and non financial data in electronic form and present reports. • Handle the processing of all orders with accuracy and timeliness. • Inform clients of unforeseen delays or problems. • Monitor the team’s progress, identify shortcoming and propose improvements. Show less
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Delta Control System
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India
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Appliances, Electrical, and Electronics Manufacturing
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Technical Support Engineer
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May 2015 - Apr 2019
• Co-ordinate with customer for daily orders and material requirement. • Evaluate Electrical system, products and components and application in define lender or projects. • Confirm parameter to set on this products and calculate and mange efficiency, power consumption, NPSH. • Arrange a quotation and fulfill customers need with all tender or project information. • Use the CRM & CMS system to track activity for reporting. • On-Going review, upkeep and maintenance of customer information on ZOHO Software. • Use Email distribution software for communication. • Liaise with various internal department and following up on client queries. • Update where required material for proposal resource center. • Execute on purchase process for specific product requests and quotation to high professional and to deadline. • Identify new opportunity for sales as a new entrants, changing technology and delivery statues. • Assists technical and electrical data and calculate all parameter with performance tracking. • Co-ordinate with customer and fulfill their needs. • Resolve issue and ensure timely respond to external and internal clients. Show less
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Labh Consultancy
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Rajkot, Gujarat
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Assistant Electrical Engineer
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Dec 2013 - Oct 2014
Roles Summary: My work includes providing support for requirement from clients of Labh Consultancy and to setup organization level capability to achieve goals. For this I have worked with AutoCAD Designing and provided various designs as per clients required. Project: Falcon Pumps Pvt. Ltd. Rajkot (MPLUN and GWSSB clients) Responsibilities: • Design the Soft Electrical Drawings in E-CAD and AutoCAD like Earthing-grounding, Cable tray routs, Panel Location, Lighting and wire harness. • Design the Plant Layouts, Illumination Layouts and Power Layouts. • Making the Cable Schedule, Power Distribution Circuit and Electrical Circuit • Worked on E-CAD and AutoCAD for designing 2D/3D network. Project: Falcon Pumps Pvt. Ltd. Rajkot (Falcon Electrical Motor Dept.) Responsibilities: • By using E-CAD and AutoCAD designed Electric Motor winding network circuits, controlling circuits and outer body. • Other Electric Motor parts like Shaft, Thrust Bearing, Vacuum pump, Stator, Rotor, Diaphragm valves, strainer and Base. Show less
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Falcon Pumps Pvt Ltd
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India
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Industrial Machinery Manufacturing
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1 - 100 Employee
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Trainee Electrical Engineer
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Jul 2013 - Dec 2013
Roles Summary: My work includes more improvement in Falcon Electrical Motors production and to setup organization level capability to achieve goals. For this I have worked with Testing, Quality Control, Fitting and Standardized Registration Process. Responsibilities: • Testing various types of Motors like Submersible, Open well, domestically and Mono block. • Worked on Arohi control panel for various types of testing on various types of Motors. • Voltage, Resistance, Load and Temperature testing with various aspects. • Quality control for Motor parts with Arohi material testing panel. • Motor fitting with assembling parts. Most of time monitoring and validating this activity as per documentation. • For Error handling to redirect concern department for further modification after testing Motors. • Preparing Graph based on various testing to determine performance, efficiency and characteristics. • Worked on TFET Embedded Excel Conversion Utility tool for creating desired formats/templates for testing and designing activity. • Prepare documents with various conditions and follow. Always suggest others to follow standard documents as a best practice. • To construct Electrical Motors as per Government norms. With Standardized Registration like ISO, ISI, BIS, BEE. • Worked on tendering process to fulfill customer’s requirements with satisfaction. I was involved with customers like MPLUN, GWSSB, PHED and PWD. Show less
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Education
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2010 - 2013
Gujarat Technological University, Ahmedbabd
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering -
2007 - 2010
Technical Examination Board
Diploma In Engineering, Electrical and Electronics Engineering
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