Swati Lakhotia
Head of Human Resources at Sampark Foundation- Claim this Profile
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Experience
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Sampark Foundation
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India
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Non-profit Organizations
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100 - 200 Employee
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Head of Human Resources
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Sep 2023 - Present
Noida, Uttar Pradesh, India
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Deputy General Manager - Strategic Initiatives
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Apr 2022 - Aug 2023
Noida, Uttar Pradesh, India
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Senior Manager - Strategic Initiatives
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Mar 2019 - Mar 2022
Noida, Uttar Pradesh, India
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Deutsche Bank
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Germany
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Financial Services
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700 & Above Employee
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Deputy Branch Operations & Service Manager
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Sep 2005 - Dec 2010
Noida, Uttar Pradesh, India Key Accomplishments: • Was the Founder Member of Deutsche Bank – Private & Business Clients India and actively participated in the launching of the Retail Bank in India. • Was leading the Noida Branch service team - Primary responsibility was relationship handling a private banking portfolio, branch operations, service delivery, trade services, forex transactions & maintained high focus on cross selling third party products like Mutual funds & Insurance. • Awarded for Outstanding… Show more Key Accomplishments: • Was the Founder Member of Deutsche Bank – Private & Business Clients India and actively participated in the launching of the Retail Bank in India. • Was leading the Noida Branch service team - Primary responsibility was relationship handling a private banking portfolio, branch operations, service delivery, trade services, forex transactions & maintained high focus on cross selling third party products like Mutual funds & Insurance. • Awarded for Outstanding contribution in Investment and Insurance Sales. • Awarded for Best Branch across India - lowest error MIS month on month, zero service request and complaints pending on CRM module, mystery shopping survey and lowest FTNR rate Pan India for account opening documentation and KYC. Show less
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Standard Chartered Bank
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Singapore
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Financial Services
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100 - 200 Employee
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Relationship Manager NRI Services
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Jun 2000 - Sep 2005
Mumbai, Maharashtra, India Key Accomplishments: • Handled a variety of challenging and enriching roles across NRI Services department of the Bank. • Won the Insurance Olympics at Standard Chartered Bank and went on an incentive trip to Europe (Milan, Barcelona and Ibiza), for overachieving the targets in insurance revenue Pan India. • Won 1st position in the Customer Satisfaction Survey conducted by Gallup Group. • Recognized as the Consistent Performer throughout.
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Education
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Narsee Monjee College of Commerce and Economics
Bachelor of Commerce (B.Com.), Economics, Accounting & Finance from Mumbai -
NIIT Institute
GNIIT- 3 years Advance Diploma in Software Engineering (ADSE), Computer Programming, Specific Applications from Mumbai -
St Mary's High School, Mumbai
Class 10