Swati Lakhotia

Head of Human Resources at Sampark Foundation
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Location
Noida, IN

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Experience

    • India
    • Non-profit Organizations
    • 100 - 200 Employee
    • Head of Human Resources
      • Sep 2023 - Present

      Noida, Uttar Pradesh, India

    • Deputy General Manager - Strategic Initiatives
      • Apr 2022 - Aug 2023

      Noida, Uttar Pradesh, India

    • Senior Manager - Strategic Initiatives
      • Mar 2019 - Mar 2022

      Noida, Uttar Pradesh, India

    • Germany
    • Financial Services
    • 700 & Above Employee
    • Deputy Branch Operations & Service Manager
      • Sep 2005 - Dec 2010

      Noida, Uttar Pradesh, India Key Accomplishments: • Was the Founder Member of Deutsche Bank – Private & Business Clients India and actively participated in the launching of the Retail Bank in India. • Was leading the Noida Branch service team - Primary responsibility was relationship handling a private banking portfolio, branch operations, service delivery, trade services, forex transactions & maintained high focus on cross selling third party products like Mutual funds & Insurance. • Awarded for Outstanding… Show more Key Accomplishments: • Was the Founder Member of Deutsche Bank – Private & Business Clients India and actively participated in the launching of the Retail Bank in India. • Was leading the Noida Branch service team - Primary responsibility was relationship handling a private banking portfolio, branch operations, service delivery, trade services, forex transactions & maintained high focus on cross selling third party products like Mutual funds & Insurance. • Awarded for Outstanding contribution in Investment and Insurance Sales. • Awarded for Best Branch across India - lowest error MIS month on month, zero service request and complaints pending on CRM module, mystery shopping survey and lowest FTNR rate Pan India for account opening documentation and KYC. Show less

    • Singapore
    • Financial Services
    • 100 - 200 Employee
    • Relationship Manager NRI Services
      • Jun 2000 - Sep 2005

      Mumbai, Maharashtra, India Key Accomplishments: • Handled a variety of challenging and enriching roles across NRI Services department of the Bank. • Won the Insurance Olympics at Standard Chartered Bank and went on an incentive trip to Europe (Milan, Barcelona and Ibiza), for overachieving the targets in insurance revenue Pan India. • Won 1st position in the Customer Satisfaction Survey conducted by Gallup Group. • Recognized as the Consistent Performer throughout.

Education

  • Narsee Monjee College of Commerce and Economics
    Bachelor of Commerce (B.Com.), Economics, Accounting & Finance from Mumbai
    1995 - 2000
  • NIIT Institute
    GNIIT- 3 years Advance Diploma in Software Engineering (ADSE), Computer Programming, Specific Applications from Mumbai
    1997 - 2000
  • St Mary's High School, Mumbai
    Class 10
    1985 - 1995

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