Experience

Holiday Tripster

• India
• Travel Arrangements
• 1 - 100 Employee

• Partner

  • Jan 2012 - Present

  Holiday Tripster deals in Inbound as well Outbound Tourism . Outbound caters to Leisure and business travellers for FIT / GIT tours , both domestic and International . In international we are currently specialising in Singapore , Malaysia , Indonesia , Thailand , Maldives , Dubai , Europe etc In Domestic we are specialising in Sikkim , Bhutan , Puri , Darjeeling , Jammu & Kashmir, Himachal ,Uttrakhand Andaman & Nicobar island , Goa etc Inbound Department in the name of - Walks of Kolkata caters to the International guests coming to Eastern India , where we conduct walking tours, city tours and food tours for our guests Show less



ICICI Bank

• India
• Banking
• 1 - 100 Employee

• Deputy Branch Manager

  • Mar 2011 - Dec 2011

  • Responsible for dealing with external and internal audit and compliance • Supervising Key areas including Marketing, Business channel development, Team Development , Cost Management , Revenue Generation . • Ensuring that the financials of the branch are under control and the branch adheres to the Know Your customer ( KYC ) and Anti Money Laundering ( AML ) norms at all times • Providing advisory services to corporate and HNI customers on fund management while maintain relationship with Key accounts • Monitoring the branch sales targets , conceptualising and implementing competent strategies in coordination with the branch and sales team with a view to penetrate new accounts and expand the existing ones for a wide range of financial products and services. • Handling front end operations for savings, current and fixed deposits, involved in cash management for the branch and extended priority services for the branch. • Disbursing Jewel Loan and Loan against fixed deposits from the branch and cross selling of other asset products. • Managing customer centric banking operations and ensuring customer satisfaction by achieving delivery and service quality norms • Attending to Investors / clients concerns and complaints and undertaking steps for effectively resolving them. Show less



Standard Chartered Bank

• Singapore
• Financial Services
• 100 - 200 Employee

• Relationship Manager

  • Jun 2010 - Mar 2011

  Managing a portfolio of preferred customers’ i.e.HNI clients of the banks as well as acquiring new HNI , Generating revenue for the bank and Selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Managing a portfolio of preferred customers’ i.e.HNI clients of the banks as well as acquiring new HNI , Generating revenue for the bank and Selling a full range of banking products and services to existing and prospective customers while providing specialized customer care.



HDFC Bank

• India
• Banking
• 700 & Above Employee

• Relationship Manager

  • Apr 2009 - May 2010

  • Managing a portfolio of classic and preferred customers of the Bank. • Performing branch duties & providing support related to branch operational activities and financial services. • Handling the walk - ins of the branch. • Promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. • Utilising and promoting the retail sales and service process, using the prescribed tools and interacting with the customer/financial service representatives for referral activities. • Transforming service transactions to sales opportunities. • Building and maintaining healthy business relations with major clients, ensuring customer satisfaction by achieving delivery & service quality norms. Show less



ICFAI Business School

• India
• Education Management
• 700 & Above Employee

• student

  • 2007 - 2009

  PGDBM from ICFAI BUSINESS SCHOOL specialised in marketing and operations management . PGDBM from ICFAI BUSINESS SCHOOL specialised in marketing and operations management .