Head of Product (Applications & AI)

• Feb 2023 - Present

Group Product Manager

• Mar 2022 - Jan 2023

-Contributed to the 36 months product strategy based on market sizing, competitive analysis and data-driven customer research -Identified several innovation opportunities and measured product market fit leveraging customer interviews, 3rd party market research, market insights from the likes of Gartner and Foresters -Developed business cases including business modelling & financial forecasting for investing in a new product line -Conceptualised and scoped a new automation-led product module to beat competition and help increase revenue by £16 Mn -Enabled sales team to handle objections, run product demos, lead POCs to help sell the product -Collaborated with design and engineering on hiring, people development and long-term product roadmap -Revamped the demo environment to help the sales eng -Hired and developed product managers Show less

Senior Product Manager

• Sep 2018 - Mar 2022

Senior product manager owning and responsible for revenue-generating B2B SaaS product line. • Create the joint product strategy bringing together API, end-user applications and SaaS product under one umbrella vision • Create pricing models and packaging strategy • Design product system including workflows, processes, and integrations • Define OKRs and success metrics • Create and manage the product roadmap incorporating customer feedback, market research, and competitor’s analysis • Own and prioritize product backlog balancing customer commits with BAU • Partner with engineering, architects, and data scientists for product development • Collaborate with finance for P&L projections and pricing strategies • Enable sales and customer success, providing datasheets, one-pagers, and product demos Show less

Product and Strategy Manager

• Mar 2017 - Dec 2017

Owned the product roadmap, managed, and prioritized the product backlog. Conducted P&L modeling for creating price points and packaging options. Delivered online video streaming products across international markets with localized content. Owned the product roadmap, managed, and prioritized the product backlog. Conducted P&L modeling for creating price points and packaging options. Delivered online video streaming products across international markets with localized content.

Product Manager

• Jul 2016 - Sep 2016

Lead Product Manager

• Mar 2014 - Aug 2015

Delivered a web application for Order management. Owned the product roadmap and prioritized the product and engineering backlog in collaboration with Senior Product Manager and Engineering partners. Acted as a bridge between PM and engineering articulating the non-tech requirements in technical language. Performed end-user testing before the feature release Delivered a web application for Order management. Owned the product roadmap and prioritized the product and engineering backlog in collaboration with Senior Product Manager and Engineering partners. Acted as a bridge between PM and engineering articulating the non-tech requirements in technical language. Performed end-user testing before the feature release

Product Owner

• Feb 2013 - Apr 2014

As the Scrum product owner for the Oracle’s top two retail products (ORCA and ORMA) defined goals and create a vision for development projects. Constantly communicate with all the relevant stakeholders including development team, customers and business managers to ensure goals are clear and vision is aligned. Developed the customer journey roadmaps and product roadmap outlining the vision of Oracle’s retail global business unit. Developed for the Segregated product development in various iterations following scrum methodology and agile development practice. Maintained and prioritized customer feedbacks and product backlogs ensuring that the best bets and quick wins are balanced. Ensured the acceptance criteria for each new product feature was appropriately captured and used it as a basis for conducting UAT cycles. Show less

Consultant

• Aug 2012 - Feb 2013

Consultant. Implemented a new healthcare data analytics SaaS product for a US Healthcare Insurer providing insights into its payment innovation system; reducing costs by £6Mn annually. The product helped in identifying process bottlenecks thus reducing waste and leading to operational costs savings. Lead workshops with customers to understand their key business challenges. Maintained a backlog of customer’s pain points and prioritized based on business value. Communicated with the end-users including physicians, hospital staff, sales, and finance head of insurance provider, etc. Developed the product roadmap aligning the expectations of all the relevant stakeholders. Show less

Business Technology Analyst

• Apr 2011 - Aug 2012

Launched the SaaS forecasting product for one of the largest real estate company.. As a BTA I collaborated with the customers to identify various pain points such as how to forecast the occupancy% so that the marketing and sales team could proactively focus on onboarding new tenants. How to identify the segments of customers that the client is most likely to lose to competitors. What is leading to customer churn and where to invest in the next fiscal. Developed the product requirement document for the client in collaboration with the BI, DWH, analytics and customer’s analytics team. Next, I maintained the product backlog and prioritized the features of the product. Successfully rolled out the first release and before the next release owned, maintained and periodized the bugs. The second release led to increasing occupancy% by 20%.The solution was on the cloud. The technologies used - Python and Tableau Show less

System Engineer

• Jun 2008 - Mar 2011

Developed the BI SaaS product for the Income Tax Department of India. The product helped reduce the time to identify top defaulters in less than 5 days instead of 3 to 4 years. This led to increasing the revenue of the department by 200%. The solution also helped in reducing the operational cost by 40%. The technologies used were Peoplesoft as ERP, Oracle as the database, Informatica as ETL and OBIEE as data visualization and reporting tool. Developed the BI SaaS product for the Income Tax Department of India. The product helped reduce the time to identify top defaulters in less than 5 days instead of 3 to 4 years. This led to increasing the revenue of the department by 200%. The solution also helped in reducing the operational cost by 40%. The technologies used were Peoplesoft as ERP, Oracle as the database, Informatica as ETL and OBIEE as data visualization and reporting tool.