Business Analyst

• Nov 2021 - Present

Senior Associate Consultant

• Dec 2014 - Jan 2019

Business Analyst

• Sep 2010 - 2013

• Business requirement gathering, analysis, designing test cases, test scenarios, preparing functional specification documentation, performing functional and regression testing. • Debug the testing output, analyse and co-ordinate to drive the resolutions on defects. • Managing any change requests related to the working project plans daily to meet the agreed deadlines. • Business requirement gathering, analysis, designing test cases, test scenarios, preparing functional specification documentation, performing functional and regression testing. • Debug the testing output, analyse and co-ordinate to drive the resolutions on defects. • Managing any change requests related to the working project plans daily to meet the agreed deadlines.

Branch operations

• Mar 2007 - Sep 2010

• Policy Servicing-Customer interaction, retention and ensuring end-to-end closure of queries, requests, complaints and grievance within TAT. • Underwriting- Scrutiny of proposal forms, risk assessment with respect to client's profile, financial stability, insurable risk and moral hazard. Implement proper Risk Selection methodology. Ensure applications are processed as per SLA’s, facilitate smooth completion of new business & reinstatement cases, maintain productivity and TAT at individual level. • Distribution Operations-Scrutiny, profiling, batch creation, event tracking for FOS till the time of code generation. Advisor servicing w.r.t. commission related query, reinstatement, relicensing. Show less