Swathi Devaraj

Business and Administration Officer at Dense Air
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Contact Information
us****@****om
(386) 825-5501
Location
IE
Languages
  • English -
  • Hindi -
  • Kannada -
  • Tamil -
  • Telugu -

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Experience

    • United Kingdom
    • Telecommunications
    • 1 - 100 Employee
    • Business and Administration Officer
      • Jul 2019 - Present

      • To undertake responsibility for the organisation and provision of personal administrative duties and support to the MD and Senior Management Team. • To gather, interpret and collate information into draft replies or short reports requiring the use of creative skills and investigative research tasks. • Drafting letters, minutes, notes, reports, and submissions as a result of gathering and interpreting information from sources within a work location. • Provide direct support to meetings called by the MD or Senior Management Team as and when required, including the preparation and timely issue of agenda and papers and the production of notes. • Establish and maintain manual and electronic systems, processes, and procedures for the effective and efficient operational management. • Undertakes all travel booking and expense management in line with company policies. • Provides the management interface to the building property owner and facilities Management Company. • Manages health and safety procedures on site including COVID-19 risk analysis. • Associating with Soft bank and delivering an Internet of Things (IoT) project for 5G Telecommunications using Sensors. • Testing and debugging the hardware sensors and working with its connections internally. • Proficiency in Python (Software language) to test the 5G Sensors. • 5G Iot Testing project with Softback. • Delivering results and reports in terms of PowerPoint presentations after successful completion of ongoing project. • Analysing data using Net span for current live network and providing customer support. • Proficiency in Testing technical aspects of the network with knowledge in TEMS Software and XCAL. • Net span Operation with network Management and Operation. • Big Data Analysis and Data Analytics with MNO optimisation and Testing. • Airspan equipment staging and understanding of operation. • Equipment testing and installation both hardware and software,indoor and outdoor. Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Marketing Manager
      • Sep 2018 - Jul 2019

      • Deliver exemplary customer service to our customers and achieve high KPI’s. • Instrumental in planning marketing activities to boost sales in-store and online. • Manage staff and train them to achieve individual targets. • Applying problem-solving to improve team management and being a reliable team leader. • Plan and forecast all business-related events and occasions and Organise meetings to achieve them. • Account Management for employee’s wages. • Computer literate is able to use office tools such as Excel, Word, E-mail, Facebook, Dropbox and CRM. Show less

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Jun 2018 - Sep 2018

      • Ensure high levels of customer satisfaction through excellent sales service. • Assess customer’s needs and provide assistance and information on product features. • Welcome customers to the store and answer their queries. • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis. • “Go the extra mile” to drive sales. • Maintain in-stock and presentable condition assigned areas. • Actively seek out customers in store. • Remain knowledgeable on products offered and discuss available options. • Process POS (point of sale) purchases. • Cross sell products. • Handle returns of merchandise. • Team up with co-workers to ensure proper customer service. • Build productive trust relationships with customers. • Comply with inventory control procedures. • Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design). • Tilling and Packing skills which are essential for the job. • Hitting the KPI for the week is one of the main initiatives. • Store knowledge and store management with tilling is said to be up to date. • Store knowledge and store management is up to date. • Fashion tips and tricks on point. Show less

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Sales Advisor
      • Mar 2018 - Sep 2018

      • Ensure high levels of customer satisfaction through excellent sales service. • Assess customer’s needs and provide assistance and information on product features. • Welcome customers to the store and answer their queries. • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis. • “Go the extra mile” to drive sales. • Maintain in-stock and presentable condition assigned areas. • Actively seek out customers in store. • Remain knowledgeable on products offered and discuss available options. • Process POS (point of sale) purchases. • Cross sell products. • Handle returns of merchandise. • Team up with co-workers to ensure proper customer service. • Build productive trust relationships with customers. • Comply with inventory control procedures. • Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design). • Tilling and Packing skills which are essential for the job. • Hitting the KPI for the week is one of the main initiatives. • Store knowledge and store management with tilling is said to be up to date. • Tilling and Packing skills which are essential for the job. • Interacting to the customers which helps increase the day to day sales. Show less

    • Ireland
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Marketing Promotions Coordinator
      • Mar 2018 - Jul 2018

      • Promoting the services such as health, dental, vision to the employees of the company. • Explaining to them what exactly the service provides. • Attracting them to the various discounted prices and enrolling them for the appointments. • Increasing the number of customers by getting them registered on the website. • Uploading company documents using CRM. • Administrating all the appointments and taking calls to solve customer issues. • Promoting the services such as health, dental, vision to the employees of the company. • Explaining to them what exactly the service provides. • Attracting them to the various discounted prices and enrolling them for the appointments. • Increasing the number of customers by getting them registered on the website. • Uploading company documents using CRM. • Administrating all the appointments and taking calls to solve customer issues.

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • GIS Analyst
      • Jul 2016 - Jan 2018

      Transaction Processing Analyst from Accenture’s Services within NBN Spatial Quantiq team. • Resolving fallout's and Check the connection from Multi port Termination (MPT) to Premise connection Device (PCD). • Working as a GIS analyst recommend appropriate reactionary strategies on results of extracted data stored in a GIS database. • We also resolve the fallout's in Spatial NET of the Fiber and Copper networks using QGIS data. • Address validation in Google maps if required with the help of work book. • Coordinated with internal and external sources to resolve end-user issues. • Involve in online training given by client and delivering the same to the team. • Support the team to clear the technical related issues. • Perform Telecom networks inventory management and research in various systems and tracking tools. Show less

    • United Kingdom
    • Consumer Services
    • 500 - 600 Employee
    • Sales Executive
      • May 2015 - Dec 2015

      • Elevate new offers to the clients and keep up great associations with the merchandisers to upgrade Lebara Telecommunication business sector worth and notoriety. • Responsible for University advancement extend and drove and dealt with a group of 8 workers. • Handling and determining client inquiries which upgraded and enhanced my relational abilities, particularly the possibility to professionally handle troublesome clients. • Proactive, Friendly and Flexible-need to move around to diverse. • Provide an amazing client administration at all times and accomplished general month to month target actuations in West Yorkshire district, UK. Show less

Education

  • Dublin Business School
    Master of Business Administration - MBA, Digital Marketing/ Project Management
    2018 - 2019
  • University of Bradford
    Master's degree, Electrical Engineering and Computer Science
    2014 - 2016
  • Sri Siddhartha Institute of Technology,India
    Bachelor's degree, Telecommunications Engineering
    2011 - 2014
  • Aryabharthi institute of Technology
    Electronics and Communications Engineering, 74.3% Final Year Project:
    2008 - 2012

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