Swapnil Nalawade
Relationship Manager at shaadi.com Website Engagement Campaign- Claim this Profile
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Bio
Experience
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shaadi.com Website Engagement Campaign
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Individual and Family Services
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1 - 100 Employee
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Relationship Manager
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Sep 2020 - Present
Here at Shaadi.com I deal with people of various community, Caste, Religion, Class,MT and help them find perfect Match. As Relationship Manager I Handle Premium and VIP members where I always have to be on my toes to cater their partner Requirements, Suggest them Matches, Counsel them and arrange their meet with various prospects. My Job here is to Suggest my Members' prospect's as per their preferences, Speak with the once they select, Convince the prospect about my Members profile to arrange conversations between them. Once Conversation done I follow up with the prospects my Member likes till the End result. And it is not done Yet! Besides Catering the partner Requirements of such Diversified Indian people, Counselling, Arranging meet there is one More tough part of the Job profile I Deal with, "RENEWALS". As shaadi is constitution of two individuals and their Families. It is not always possible in 3 months Membership to Finalise marriage although they had Paid good wholesome amount and If marriage would have fixed just like that people would have just paid money and got Married. We try our best to Finalise from our End but it depends on the opposite party as well. So here's the toughest part Renewal - wherein I had done my part very well in the company and Retained Several members completing my monthly targets. It way tough than a fresh Sale Because I am the one providing Service to them and if it does not work I had to convince them to Renew with the commitment of providing more efforts and hope that it will work the next time. Here I had learned to handle high end Clients with high end requirements wherein I had learned to handle Pressure more effectively and learned more about How to handle and deal with various people. All in one - Here I do Customer Service, Sales, Counselling and all the Things Related to People Management. Show less
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L&T Realty
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India
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Real Estate
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500 - 600 Employee
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Real Estate Sales
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Mar 2019 - Jul 2020
I had worked for Various Realty Projects like L&T, Aryan 1 and Lodha on Contractual base. I was working under Various "Channel Partner". My Role was to make a property deal with the client. Take care of pre-sales and post sales procedures and connect client to the higher authority and involve in closing the deal. Developed more presentability and people management. I had worked for Various Realty Projects like L&T, Aryan 1 and Lodha on Contractual base. I was working under Various "Channel Partner". My Role was to make a property deal with the client. Take care of pre-sales and post sales procedures and connect client to the higher authority and involve in closing the deal. Developed more presentability and people management.
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Teleperformance
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France
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Service Associate
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Jan 2018 - Feb 2019
I had worked for "Intelenet Global Services' now a Subsidiary of "Teleperformance D.I.B.S". Worked in sales for the biggest client in Dubai a Semi Government Company named "Etisalat" which deals and rule on the overall network industry in Dubai. As in Dubai there are more over migrants than local was fortunate to interact with many nationality people like Americans, British, Australians, Bangladesh,pakistan, Phillipines and indian's as well developing more people analytics, communication and sales skills as well. Show less
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