Swapnil Parmar

Store Manager at Theatrics Plus
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Contact Information
us****@****om
(386) 825-5501
Location
North York, Ontario, Canada, CA

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Credentials

  • Canadian Securities Course (CSC®)
    Canadian Securities Institute
    Aug, 2023
    - Nov, 2024
  • The ASPIRE Edge: Business Skills for Financial Services
    Toronto Finance International
    Feb, 2022
    - Nov, 2024

Experience

    • Canada
    • Retail
    • 1 - 100 Employee
    • Store Manager
      • Sep 2022 - Present

      Roles & Responsibilities: • Managed a dynamic team of 20 at a high-paced retail costume store, fostering unity and achieving a 30% increase in customer satisfaction ratings. • Successfully conducted regular team meetings, optimizing task delegation, and fostering skill development. • Enhanced customer satisfaction, resulting in a 5% increase in repeat business. • Exceeded sales targets through adept upselling, elevating monthly sales by 3%. • Resolved customer concerns diplomatically, preserving store reputation and making effective decisions under pressure. • Revamped store layout for enhanced customer experience and increased average transaction value. • Collaborated with suppliers, vendors, and teams, optimizing supply chains, and enhancing staff and customer engagement. • Displayed adaptability by embracing industry trends and completing the Canadian Securities Course to further professional growth. Show less

    • Assistant Finance Executive
      • Aug 2020 - Nov 2021

      Jaini Tradelink Private Limited is one of the largest Distributor of Ultratech Cement in Ahmedabad Roles & Responsibilities: • Proposed and successfully implemented the idea of importing Bank Statement data from Excel to Tally ERP and reconciling it and thereby reducing reconciling time by half. • Reviewed monthly Cash flow statements with manager to identify and prepare MIS Report of the outstanding debtors, which resulted in an increase in net cash flow by 10%. • Resolved financial disputes raised by the sales and customer service team. • Headed the committee of compensation to determine the bonus and calculate incentives of the employees and sales agents. • Planned and achieved the goal of bringing marketing expenses to 10% from 18% of total sales. Show less

    • India
    • Financial Services
    • 1 - 100 Employee
    • Finance Intern
      • May 2020 - Jul 2020

      Wealth First Portfolio Managers Limited is a next-generation Wealth Advisory, Strategizing, and Managing Firm. Roles & Responsibilities: • Accomplished research on the topic 'Identifying the relationship between the age of individuals and the investment decisions made by them’, as a result, the company was able to achieve 9% growth in target market reach. • Aided by the research, the company branch was able to target the right clients and led to the growth of the business by 6% in the Financial Year 2020-21. • Organized meetings with high-profile clients and explained the Financial Planning process used by the company to ensure a high growth rate of their assets. • Analyzed investors’ goals and convinced them to invest using the right financial tool that can achieve their aims. Individually brought on board 7 High Net Worth clients. Show less

    • Marketing and Research Intern
      • May 2019 - Jun 2019

      ONLY VIMAL is a Textile Division of Indian Multinational Conglomerate - Reliance Industries Limited Roles & Responsibilities: • Led a team for preparing a questionnaire and surveying to analyze competitors’ market share. • Examined the surveyed data and reported to the Marketing and Sales Department Head. • Developed a strategy based on collected data leading to an increase of a 5% market share in the clothing market of Ahmedabad (CG Road) by providing higher incentives to the retailers. Show less

    • India
    • Non-profit Organization Management
    • Volunteer
      • May 2018 - Jun 2018

      Neytrutva is an NGO working towards spreading awareness about Traffic Mannerism and Road Rage Roles & Responsibilities: • Created a website an open-source platform for spreading awareness about traffic mannerisms on the internet (https://neytrutva.wixsite.com/ekabhiyaan) • Scripted, Acted, and Edited a video on Road Rage and uploaded it on YouTube to create awareness about casualties and losses (https://www.youtube.com/watch?v=ES6q9hRQAbU) • Interviewed officers at Police Commissioner’s Office about whether the public is abiding by rules. Show less

Education

  • Centennial College
    Strategic Management, Strategic Management
    2022 - 2023
  • Seneca College
    Financial Planning, Financial Planning and Services
    2022 - 2022
  • Nirma University, Ahmedabad, Gujarat, India
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2017 - 2020

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