Swantika Pradnyana
Senior Engineer at KOVEEVR- Claim this Profile
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English Professional working proficiency
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Indonesian Native or bilingual proficiency
Topline Score
Bio
Credentials
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Microsoft Excel 2016
MicrosoftJul, 2019- Oct, 2024
Experience
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KOVEEVR
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Indonesia
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Engineer
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Oct 2020 - Present
As a Senior Engineer I'm responsible for maintaining the company's Windows-based computers, LAN and VR devices. I also train my team to be more efficient and customer-focused. Responsibilities: ✅ Delivering a good quality service for customer satisfaction ✅ Deployment, configuration and troubleshooting of Windows-based computers and Virtual Reality devices (remote and on-site) ✅ Configuring and troubleshooting local area networks ✅ Training new engineers to work with hardware and customer support Achievements: ✅ Developed Android Augmented Reality software using Unity and Flutter for a marketing showcase ✅ Projected, built and managed 2 Virtual Reality theme parks with 20+ Windows-based computers each Show less
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Premier Hospitality Asia
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Indonesia
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Hospitality
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1 - 100 Employee
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IT Support Engineer
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May 2022 - Present
As an IT Support Engineer I'm responsible for the company's Windows-based computers and LAN. I provide technical support to customers. I'm also the point of escalation for my colleagues. Responsibilities: ✅ Building, maintenance and troubleshooting for Windows-based computer ✅ Deployment and maintenance of the local area network ✅ Resolving technical requests and providing consultations Achievements: ✅ Deployed and managed local area network with 15+ computers and 2 local servers Show less
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Education
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2017 -
STMIK STIKOM Indonesia
Bachelor's degree, Information Technology
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