Swan C.
Senior Information Technology Business Analyst at 中软国际科技服务有限公司- Claim this Profile
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Bio
Credentials
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TEM-4
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TEM-8
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Experience
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中软国际科技服务有限公司
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China
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Information Technology & Services
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1 - 100 Employee
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Senior Information Technology Business Analyst
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Nov 2020 - Present
Participated in the management of business process automation, aiming at benefiting users with less manual efforts in business as usual (BAU). Requirements Analysis: Communicated with global clients in Asia Pacific, Europe, North America, etc. to understand the business requirements and pain points of each project, conducted requirements review, evaluated the feasibility of requirements implementation, and prepared requirements documents. BPM Product Management: 1) Diagnosed and analyzed process problems in business operations, drove business process optimization to solve business pain points, facilitated business efficiency improvement and continuously improved user experience. 2) Analyzed user journey, sorted out the processes of multiple business scenarios and translated them into workable business requirement. Assisted scrum master and product owner to prioritize requirements and formulate demands implementation plans. 3) Output or reviewed documents like BRD, FSD, UAT Strategy, Change Management Report, etc. Involved in UAT, API design, etc. based on project/product requirements. Agile Project Running: Maturity in the use of Agile methodologies (e.g. Scrum, Kanban, Lean). Engaged in the project which was driven by Agile working model, involved in project issues solving and on- going changes handling. Cross-functional Collaboration: Worked closely with multiple teams including business user and e2e technical teams to solve various problems, and ensured the smooth implementation of all requirements. Show less
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Gosuncn Technology Group Co., Ltd.
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China
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IT Services and IT Consulting
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1 - 100 Employee
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产品经理
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Mar 2019 - Present
负责公司平安城市业务板块公共安全智慧监管信息服务类项目的产品管理。 市场支持：协助市场部开展售前工作，根据客户的需求，提供与客户需求相匹配的产成品供客户参考。 产品筹划：主导公司承接的公共安全智慧监管信息服务类项目从0到1的产品整体规划、设计、开发、测试上线，再到产品迭代全生命周期。 产品管理：主导完成公司3个自研公共安全智慧监管信息服务类产品从0到1的产品搭建及迭代更新；主导公司承接的2个公共安全智慧监管信息服务类项目服务期内的产品迭代更新。 1、调研分析: 通过行业调研、数据分析、业务反馈等方法，查找客户的痛点及可能进行的业务转化的关键点，完成产品前期工作。 2、客户沟通：与客户沟通业务需求，主导产品设计原型打磨、用户交互设计等核心环节，输出产品需求。 3、竞品分析: 利用多渠道了解、研究同行产品，通过公司产品与竞争对手产品功能对比、页面展示对比，突出公司产品灵活性、实用性的特点，快速解决客户需求，提高客户的粘度。 4、产品策划: 通过市场趋势调查、竞品优劣势分析、用户需求分析，制定产品策略。 项目管理: 协助交付经理，把控项目执行进度的关键节点及研发质量，解决项目实施过程中出现的产品相关问题，以保证项目各关键节点的交付达成。 沟通协调：主导与售前部门、交付部门、供应链部门的协调沟通，形成联动合力，快速推动项目进程。 风险分析：主导识别产品或项目的潜在风险（包括交付风险分析、研发风险分析等），并根据实际情况及时协调并上报给相关负责人，确保产品风险降至可控范围。 产品标准体系搭建：从0到1主导公司平安城市业务板块行业线产品、PRD产品等文档标准的搭建工作。 内部培训：主导同级别产品经理及新入职产品经理的业务和技术培训。 Show less
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YINCAA
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1 - 100 Employee
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产品经理
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Apr 2018 - Present
In charge of a new project from 0 to 1 that drives the enterprises into managing the fleets and engages in urban intelligent traffic construction, including security supervision web platform project, built-in management project on Wechat app, and hardware management app. 1. 【Requirement Analysis】 According to needs of stakeholder, do the user research and make a clear roadmap for the project. 2. 【User Interface Design】 Communicate with the product owner and create proper wireframes and user flows. 3. 【UI Specifications】 Set up the UI specifications and produce the high-fidelity prototypes, make sure the following visual design to be of high unitarity. 4. 【Internal Communication】 Communicate well with the group members to make sure the product turn out as planned. 5. 【Project Management】 Manage the project developing progress with JIRA software based on SRCUM. 6. 【Iterative Optimization】 Consistently improve the product based on user research and roadmap adjustment. 7. 【Team Management】 In charge of a software develop team of 4 members including web front-end engineers and java engineers. Our project has been put on record of the first intelligent video supervision equipment of Zhejiang Province in early 2019. It is being promoting national-wide while cooperating with several GPS operators in different areas in China. Show less
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Guangzhou Widevison Healthcare Technology
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Guangzhou, Guangdong, China
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UI Designer
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Oct 2016 - Apr 2018
Participate in UI design of Dr. Right Apps for both doctors and clients 1. 【UI Design】 Make new UI design for new functions according to the existing design style. 2. 【Design Improvement】 Improve the visual design considering user-centered method and usibility. 3. 【Design Specifications】 Set up and mantain new visual specificaitions to standardized design procedures. 4. 【Usability Research】 Discuss with PMs about user research, make sure the following functions and improved UX change meet customers need. 5. 【Collaboration】 Make great communication with developers and encourage them to output quality product. 6. 【Brand Survey】 Help the observation of prioritization and build personas, ensure the design style keep up with trends. Dr. Right Apps have been downloaded over 10,000 as a serial of medical assistant apps for family doctors and clients. Show less
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广州食尚界投资有限公司
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Guangzhou, Guangdong, China
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UI Designer
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May 2015 - Aug 2016
1. 【User Interface Design】 Participate in UI design of My Footprint App, a memorial photo albums collection tool, complete the UX interaction design, communicate well to get quality visual results for the app. 2. 【Other Design Work】 Help promote the app with banners for marketing co-workers. 1. 【User Interface Design】 Participate in UI design of My Footprint App, a memorial photo albums collection tool, complete the UX interaction design, communicate well to get quality visual results for the app. 2. 【Other Design Work】 Help promote the app with banners for marketing co-workers.
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Education
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2011 - 2015
South China Agricultural University
Bachelor of Arts (B.A.), English Language and Literature/Letters
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