Světlana Huňková

Head of Application support at Max banka
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Contact Information
us****@****om
(386) 825-5501
Location
Prague, Czechia, CZ

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5.0

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Satender Chauhan

In my capacity as Implementation Manager for Max Banka Core Banking Upgrade Project, I have had the pleasure to closely work with Ms. Svetlana Hunkova (Applications Head Max Banka). Svetlana works her best under demanding circumstances as I have witnessed her managing multiple tasks in the same period. She proved her skills and sincerity in Project and People Management. Her thorough understanding of Bank’s Business and Processes and her strong will to learn new things made her an exceptional leader for the program. I am of the view that Svetlana is an exceptional professional and an individual with values that will help her achieve new heights. Considering her talent, potential, and eagerness to learn, I can confidently say she is the best fit for leadership role for any high-performance team. She is an outstanding individual of strong character, good ethics, and interpersonal skills and I believe she will be a real asset to whichever firm she joins.

Miroslav Šalanský

I am delighted to write this recommendation for Svetlana, the Application Support Team Manager supporting the core banking system ORACLE FLEXCUBE. Světlana has been an outstanding leader and has demonstrated skills and knowledge in managing the upgrade of the core banking system. During the upgrade process, she demonstrated an exceptional level of professionalism, dedication, and technical expertise. she was able to lead their team effectively, providing guidance and support to ensure that the project was completed within the given timelines and budget. Her attention to detail was impressive, and she was able to identify and resolve potential issues promptly. She’s communication skills were remarkable. They kept stakeholders informed throughout the project and provided regular updates on the progress. Her ability to explain technical information in simple terms to non-technical stakeholders was commendable, which helped ensure that everyone was on the same page. In addition to their technical expertise, she also demonstrated outstanding leadership skills. světlana was able to motivate her team, creating a positive and productive work environment. She is a true team player and always willing to lend a helping hand to their colleagues. Overall, Světlana has been an asset to our organization, and I wholeheartedly recommend them for any future opportunities. Her exceptional skills and experience make them a perfect candidate for any role that requires technical expertise, leadership, and project management skills.

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Experience

    • Czechia
    • Financial Services
    • 1 - 100 Employee
    • Head of Application support
      • Nov 2022 - Present

      - Team management of 8 highly qualified specialists (Core banking, Datawarehouse, CRM etc.) - BAU activities - IT development projects´ leadership - ITIL process implementation - Team management of 8 highly qualified specialists (Core banking, Datawarehouse, CRM etc.) - BAU activities - IT development projects´ leadership - ITIL process implementation

    • Czechia
    • Banking
    • 1 - 100 Employee
      • 2018 - Present

      - Team management of 8 highly qualified specialists (Core banking, Datawarehouse, CRM etc.)- BAU activities- IT development projects´ leadership - ITIL process implementation

      • 2016 - 2018

      - A technical expert for the core banking system with focused mainly on Treasury and Payments areas- Responsible for IT development solutions which bridging the gap between IT and business requirements- Provided solution for issues with products, services or customized part of the system (L2) along with international system provider (Oracle)- Delivered a technical training for users who works with the system

    • Czechia
    • Business Consulting and Services
    • 1 - 100 Employee
    • Office Manager
      • 2012 - 2016

      - Coordinated end to end different learning solutions (content, quality, costs, EFS funding, feedback with stakeholders) - Prepared communication plans and online campaigns for trainings´ propagation - Reporting for the Top management - Coordinated end to end different learning solutions (content, quality, costs, EFS funding, feedback with stakeholders) - Prepared communication plans and online campaigns for trainings´ propagation - Reporting for the Top management

    • Product Manager
      • 2012 - 2012

      - Product portfolio management and development (benchmarking, profitability) - Prepared & implemented a new Retention process for customers - Coordinated websites rebuilt to propagate products along with a new strategy - Product portfolio management and development (benchmarking, profitability) - Prepared & implemented a new Retention process for customers - Coordinated websites rebuilt to propagate products along with a new strategy

    • Czechia
    • Banking
    • 100 - 200 Employee
    • Online Channels Development Specialist
      • 2011 - 2012

      - Led the project of Banco Popolare Internet Banking closure along with smooth replacement by the new Equa bank IB - A member of the Mobile banking app development team - Responsible for unification of IB processes - Led the project of Banco Popolare Internet Banking closure along with smooth replacement by the new Equa bank IB - A member of the Mobile banking app development team - Responsible for unification of IB processes

    • Product and Internet Banking Specialist
      • 2011 - 2011

      - Internet Banking (IB) ownership (responsible for planning and testing updates, technical support L2, internal guidelines) - Delivered technical or products focused trainings - Coordinated the IB Rebranding project during the transitional period Banco Popolare - Equa Bank - Internet Banking (IB) ownership (responsible for planning and testing updates, technical support L2, internal guidelines) - Delivered technical or products focused trainings - Coordinated the IB Rebranding project during the transitional period Banco Popolare - Equa Bank

  • London
    • Praha
    • Event Assistant
      • 2009 - Jan 2009

      Events coordination Supervisor of a realisation team Events coordination Supervisor of a realisation team

    • Customer Support Assistant
      • 2008 - 2009

Education

  • Sussex University
    Cambridge Certificate Level 2, English Language
    2009 - 2010
  • Vysoká škola báňská - Technická univerzita Ostrava
    Master degree, National Economy
    2004 - 2009
  • English Language School
    J. A. Komenského, Sumperk English language
    2003 - 2004
  • College
    Leaving exam, Law and Public Administration
    1999 - 2003

Community

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