Svyatoslav Vasiliev
Chief Product Officer at JivoChat- Claim this Profile
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Английский -
Topline Score
Bio
Alexey Abramov
Svyatoslav has been working for my department for about two years. Starting as a developer of applications he grew to technical lead in complex projects of deployment and integration of telecommunication platforms to our major customers. Step by step Svyatoslav became wholly responsible for Teligent IN platform in TransTelecom and assisted in evolution of the platform and services in Megafon. That was the point when he showed high responsibility, ability to manage difficult problems and work in stressful environment with lack of human resources and time both alone and in team. In any case Svyatoslav did his best to accomplish tasks in time. Due to fast learnability he managed to create decent technical background and earned vast experience in administrative tasks. Svyatoslav continued as a pre-sale engineer staying in deep touch with the delivery projects of my departments and helping our customers develop their IN platforms and services. His creative approach and responsibility resulted in increase of customer’s loyalty. I would definitely recommend Svyatoslav for a pre-sales position or any product development tasks.
Alexey Abramov
Svyatoslav has been working for my department for about two years. Starting as a developer of applications he grew to technical lead in complex projects of deployment and integration of telecommunication platforms to our major customers. Step by step Svyatoslav became wholly responsible for Teligent IN platform in TransTelecom and assisted in evolution of the platform and services in Megafon. That was the point when he showed high responsibility, ability to manage difficult problems and work in stressful environment with lack of human resources and time both alone and in team. In any case Svyatoslav did his best to accomplish tasks in time. Due to fast learnability he managed to create decent technical background and earned vast experience in administrative tasks. Svyatoslav continued as a pre-sale engineer staying in deep touch with the delivery projects of my departments and helping our customers develop their IN platforms and services. His creative approach and responsibility resulted in increase of customer’s loyalty. I would definitely recommend Svyatoslav for a pre-sales position or any product development tasks.
Alexey Abramov
Svyatoslav has been working for my department for about two years. Starting as a developer of applications he grew to technical lead in complex projects of deployment and integration of telecommunication platforms to our major customers. Step by step Svyatoslav became wholly responsible for Teligent IN platform in TransTelecom and assisted in evolution of the platform and services in Megafon. That was the point when he showed high responsibility, ability to manage difficult problems and work in stressful environment with lack of human resources and time both alone and in team. In any case Svyatoslav did his best to accomplish tasks in time. Due to fast learnability he managed to create decent technical background and earned vast experience in administrative tasks. Svyatoslav continued as a pre-sale engineer staying in deep touch with the delivery projects of my departments and helping our customers develop their IN platforms and services. His creative approach and responsibility resulted in increase of customer’s loyalty. I would definitely recommend Svyatoslav for a pre-sales position or any product development tasks.
Alexey Abramov
Svyatoslav has been working for my department for about two years. Starting as a developer of applications he grew to technical lead in complex projects of deployment and integration of telecommunication platforms to our major customers. Step by step Svyatoslav became wholly responsible for Teligent IN platform in TransTelecom and assisted in evolution of the platform and services in Megafon. That was the point when he showed high responsibility, ability to manage difficult problems and work in stressful environment with lack of human resources and time both alone and in team. In any case Svyatoslav did his best to accomplish tasks in time. Due to fast learnability he managed to create decent technical background and earned vast experience in administrative tasks. Svyatoslav continued as a pre-sale engineer staying in deep touch with the delivery projects of my departments and helping our customers develop their IN platforms and services. His creative approach and responsibility resulted in increase of customer’s loyalty. I would definitely recommend Svyatoslav for a pre-sales position or any product development tasks.
Credentials
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ICP-BVA
ICAgileDec, 2017- Sep, 2024
Experience
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JivoChat
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United States
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IT Services and IT Consulting
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Chief Product Officer
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Oct 2020 - Present
The JivoChat is a business messaging platform which provides communications between consumers and businesses. Current market position:- Top 5 live chat in the world (by buildwith), it is more then 300k active customers;- Top 1 live chat in Russian Federation and Brazil.I lead product management, design and product research. The JivoChat is a business messaging platform which provides communications between consumers and businesses. Current market position:- Top 5 live chat in the world (by buildwith), it is more then 300k active customers;- Top 1 live chat in Russian Federation and Brazil.I lead product management, design and product research.
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CoMagic
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Russian Federation
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Advertising Services
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1 - 100 Employee
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Chief Product Officer
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Aug 2018 - Oct 2020
CoMagic is one of leading End-to-End analytics SaaS in AdTech of Russian Federation. It helps businesses to understand ROI of invested money in advertisement by merging marketing costs data, website visitors traffic and CRM data. Also CoMagic's product portfolio includes Call Tracking, Web Analytics and Live chat products.Reporting to the Shareholders, I led product management, design and data. In my time at CoMagic, we:- Completely rebuilt product teams;- Launched new version of Call Tracking product with flat monetization, it helped us to growth up our MRR by 15% and volume of sales up by 30%;- Rebuilt and released our data and product architecture;- Built UX/Product research and market launching processes, what helped us to launch completely new end-to-end analytics on the market. In one pandemic year we as started developing and released new product as reach 45k$ MRR;- Created vision and strategy of product based on hundreds of user and data research for the years to come.
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Senior Product Manager
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Sep 2015 - Aug 2018
Reporting to the Shareholders, I was validating hypothesis of new product - PaaS Telecom API provider. As result of this validation we decided not to launch new business area because of volume of necessary investments to reach success (it caused by complexity of business model of such product). During hypothesis testing we attracted couple hundred customers and got couple of dozen partners who created their own products based on our API.At the same time I was developing VPBX for sales dept martket and grew up registration by 20% by opening new customer segments.
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Teligent
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IT Services and IT Consulting
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Product manager
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Oct 2014 - Sep 2015
In partnership with product team of Megafon (top 3 mobile network in Russia) at software vendor side I was developing products with from 5 to 30 billion subscribers.
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Technical Pre-Sales Expert
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Jan 2013 - Oct 2014
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Technical Leader
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Jan 2012 - Dec 2012
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Engineer
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Nov 2009 - Dec 2012
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Education
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2011 - 2014
Moscow State Institute of International Relations (University) MFA Russia (MGIMO
Master of economics, Analysis of foreign economic activities -
2006 - 2011
Московский Технический Университет Связи и Информатики (МТУСИ) / Moscow Technical University of Communications and Informatics (MTUCI)
Communications engineer, Communication Networks and Switching Systems
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