Svitlana Pavlenko
Product Manager at Paydock- Claim this Profile
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Русский Native or bilingual proficiency
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Английский Full professional proficiency
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Украинский Native or bilingual proficiency
Topline Score
Bio
Credentials
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PCI-DSS Compliance
Thomson ReutersFeb, 2022- Nov, 2024 -
Agile Foundations
LinkedInApr, 2020- Nov, 2024 -
Coaching Skills for Leaders and Managers
LinkedInApr, 2020- Nov, 2024 -
Certified Business Analysis Professional (CBAP)
Компьютерная школа Hillel (IT School)Nov, 2019- Nov, 2024 -
Project managment basic/CAPM preparation
IT Education Academy (ITEA)Oct, 2019- Nov, 2024 -
GDPR Compliance
opinov8Dec, 2020- Nov, 2024
Experience
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Paydock
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United Kingdom
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Financial Services
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1 - 100 Employee
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Product Manager
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Mar 2023 - Present
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Business Analyst
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Sep 2021 - Present
•Leading product launches from concept to adoption, supporting Team during product life cycle (Discovery, Delivery, Execution, Iteration). •Working closely with Regional teams to understand market trends, competitive landscape•Work close with cross functional team of design, architecture, engineering, delivery, sales, support teams on the design, implementation, delivery and adoption of new capabilities•Elicitation of business requirements using interviews, document analysis (e.g. business process descriptions);•Analysing information, needs, and requirements and then deliver the following artefacts as needed: vision documents, •Working with BPM, sequence diagrams Show less
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OPINOVATE LABS LIMITED
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United Kingdom
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Software Development
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Business Analyst
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Dec 2019 - Aug 2021
•Requirements gathering, communication with business users •Requirement management, analysis of product backlog items •Clarification of acceptance criteria with POs •User stories preparation for grooming •Conducting grooming, planing sessions •Conducting Daily meetings •Mocking up user interfaces with the PO/team members •Building scenarios for testing together with testing team •Working on upcoming features for future releases and take care of the overall product quality from a business user perspective. Show less
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Hillel IT School
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Ukraine
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Education
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200 - 300 Employee
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Business Analyst
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Jul 2018 - Jan 2019
Application for voting among members of condominiums Responsibilities: •Identification of business needs •Creating functional requirements, use cases, graphic user interface, screen and interface designs •Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs •Supporting Team during all development process Application for voting among members of condominiums Responsibilities: •Identification of business needs •Creating functional requirements, use cases, graphic user interface, screen and interface designs •Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs •Supporting Team during all development process
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H&M
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Sweden
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Retail
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700 & Above Employee
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Store Manager
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Feb 2018 - Jul 2018
People management: • Recruiting, сoaching, motivation, assessment of the store employees skills to maximize the sales. • Planing and supervising the schedules of work according to budget of hours, daily briefings with the team. Commercial management: • Ensure a high level of customer service and monitor the efficient use of corporate rules and methods, accept and consider claims by customers. • Sales plan, forecasting and budget execution control. • Management of the main economic indicators of the store: sales plan, average ticket, productivity, conversion, increase of KPI of employees. Analysis of the dynamics of sales volumes. Communication with country managers, HRs, reported information and had meetings about improving work process each 2-3 months with international country manager. • Preparing plan for inventory process and following up the results. Visual merchandising/product: • Ensure the most attractive presentation of the product in accordance with the latest fashion trends. • Realizing transfers among the stores of the zone in order to provide them with the best product. • Driving profitability of each unit of in-store equipment to maximum. Show less
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Samaya International
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Investment Management
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1 - 100 Employee
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Sales and Marketing Manager
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Feb 2017 - Jan 2018
Achievements:• Created the company’s “Branding Handbook ”, and the Website on the online platform.• Changed the company’s Instagram profile and reached 4900 followers from 800.• Negotiated with partners regarding new projects ( Creating Cooperation Agreement between two parties ). • Created Brand Strategy for the projects.Responsibilities:•Analyzed sales and marketing data for improved strategies.•Produced P&L statements and created loss-reduction strategies.•Developed and implemented strategic marketing plans and social media strategy/activities.•Provided market research and adjusted strategy to meet the market changes and competitive conditions. •Guided preparation of marketing activity reports and presented them to executive management.•Search for potential investors•Holding communication with clients, suppliers, partners. Show less
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Project Coordinator
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Dec 2014 - Jan 2017
Achievements:• Arranged the Tendering Processes.• Created the Potential Partners Lists with all detailed information, from companies, like Etihad Airways etc.• Planned and organized kick-offs for new projects.Responsibilities:• Tracked all hours and expenses to keep project on task and within budgetary parameters.• Kept projects on schedule by managing deadlines and adjusting workflows as needed, in a timely manner.• Developed project strategies.• Allocated the necessary resources, kept all members of the team up-to-date with current information and paper work, react to incoming change requests from the team to support the project.• Conducted team meetings on the project.• Ensured the achievement of the project objectives. Created task lists for team members and communication with them to ensure optimal strategy and maximum efficiency.• Contract reviewing.• Negotiation regarding the terms and condition. Show less
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Inditex
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Spain
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Retail
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700 & Above Employee
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Store Manager
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Oct 2012 - Nov 2014
While working as a store manager, I was a country training manager for new stuff. I had an opportunity to open 3 new shops as part of support team. Main responsibility: - Prepare staff schedule based on budgeted hours and/ or visitors' traffic, daily sales targets, events, operational needs (including shipments, stock count, sale, etc.) as well as ensure the effective communication of sales plans and set daily and hourly targets to the Shop/Department team. - Recruit, train, motivate and evaluate team members to ensure that they have the necessary skill base and required image and that they are optimally enabled to maximise their potential and contribution to the company; conduct daily Japanese meetings to keep the staff informed and engaged. - Sales analysis, weekly/monthly sales reports. Monitor selling items, missing sizes/ items and collection rotation (in coordination with BM and VM) in order to identify replenishment needs, place accurate orders, meet stock performance objectives and maximise sales and sell-out. Ordering product. - Preparation of delivery, delivery plan. Coordination of new products accordingly company regulations. - Shop changes. Coordination of product accordingly sales (best product, best place). - Preparation and organisation Inventory. - Greet customers, offer assistance and serve them in order to ensure their needs and complaints are answered in a timely manner with quality and customer service standards creating customer loyalty and portfolio. - Working on the cash(opening, closing day(1C) - Conflict resolution Show less
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Education
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Kharkiv State Academy of Culture
Specialist, Manager of international tourism