Svitlana Mokrytska
Customer Support Team Lead at Finmap.online- Claim this Profile
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Bio
Experience
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Finmap.online
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Ukraine
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Support Team Lead
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May 2022 - Present
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Senior Manager Customer Support
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Apr 2021 - May 2022
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Middle Manager Customer Support
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Feb 2021 - Apr 2021
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Junior Support Manager
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Jan 2021 - Feb 2021
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ATK
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Ukraine
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Farming
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1 - 100 Employee
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Account Manager
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Jan 2020 - Nov 2020
Agricultural company producing seeds, growing grains, oilseeds and vegetables 🌾 📌 Responsibilities: - receiving incoming and outgoing calls; - informing customers about current prices and offers of the company; - building up up-to-date warm customer bases. ✅ Achievements: - established relationships with key customers; - successful sales of agricultural products; - developed a reporting system by region. Agricultural company producing seeds, growing grains, oilseeds and vegetables 🌾 📌 Responsibilities: - receiving incoming and outgoing calls; - informing customers about current prices and offers of the company; - building up up-to-date warm customer bases. ✅ Achievements: - established relationships with key customers; - successful sales of agricultural products; - developed a reporting system by region.
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Apercon
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Ukraine
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Business Consulting and Services
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1 - 100 Employee
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Recruiter
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Jun 2018 - Oct 2018
Apercon is a multifunctional systemic recruitment and consulting organization 🔍 📌 Responsibilities: - creating a job profile according to the customer's requirements; - work with job sites; - conducting initial telephone interviews with candidates; - conducting initial interviews; - work with HR documentation. ✅ Achievements in the position: - successful closing of 2 vacancies: "chemical technologist" and "regional manager" Apercon is a multifunctional systemic recruitment and consulting organization 🔍 📌 Responsibilities: - creating a job profile according to the customer's requirements; - work with job sites; - conducting initial telephone interviews with candidates; - conducting initial interviews; - work with HR documentation. ✅ Achievements in the position: - successful closing of 2 vacancies: "chemical technologist" and "regional manager"
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Education
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Taras Shevchenko National University of Kyiv
Master's degree, Microbiology and Immunology -
Taras Shevchenko National University of Kyiv
Bachelor's degree, Biology/Biological Sciences, General