Experience

Agreena

• Denmark
• Farming
• 100 - 200 Employee

• Customer Success Manager

  • Jan 2023 - Present

  • Serving as the lead point of contact for all customer account management matters • Organising and supporting the harvest year cycle through onboarding and validating new users and supporting them in reporting their activities • Building and maintaining strong, long-lasting customer relationships • Collaborating with the sales and marketing team to identify and grow opportunities • Assisting with challenging client requests or issue escalations as needed • Reinforcing the support activities by answering to customer requests and claims Show less



PPG

• United States
• Paint, Coating, and Adhesive Manufacturing
• 700 & Above Employee

• Logistics Process Improvement Specialist (System Quality)

  • Jan 2019 - Dec 2022

  - Ensuring data quality in Oracle Transportation Manager (OTM) - Delivering multilingual trainings across EMEA - Coordinating OTM testing activities across EMEA - Creating process documentation in various languages - Sourcing Activities (01/2019 - 03/2020): executing operational tender processes, managing communication with involved stakeholders - Ensuring data quality in Oracle Transportation Manager (OTM) - Delivering multilingual trainings across EMEA - Coordinating OTM testing activities across EMEA - Creating process documentation in various languages - Sourcing Activities (01/2019 - 03/2020): executing operational tender processes, managing communication with involved stakeholders



Movate

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Subject Matter Expert/ Senior Customer Relations Agent

  • Jul 2015 - Dec 2018

  Alcatel Lucent Enterprise International - Resolving emerged issues in supply chain on the stage of order placement - Quoting purchase orders - Conducting trainings for business partners - Onboarding and coaching new team members - Preparing operational reports Alcatel Lucent Enterprise International - Resolving emerged issues in supply chain on the stage of order placement - Quoting purchase orders - Conducting trainings for business partners - Onboarding and coaching new team members - Preparing operational reports



PRIME Research UK

• Media Analyst

  • Feb 2014 - Feb 2015

  Analysing, contextualising and monitoring media image of the Client in TV / Web / Print resources Analysing, contextualising and monitoring media image of the Client in TV / Web / Print resources



TD "Sodruzhestvo"

• Sourcing Manager

  • May 2012 - Sep 2013

  - Leading sourcing activities - Identifying cost favourable procurement opportunities across EMEA - Creating international supplier database - Conducting negotiations with suppliers, pricing analytics and custom clearance activities - Leading sourcing activities - Identifying cost favourable procurement opportunities across EMEA - Creating international supplier database - Conducting negotiations with suppliers, pricing analytics and custom clearance activities



Wallonie Bruxelles International

• Belgium
• International Affairs
• 100 - 200 Employee

• Intern

  • Aug 2011 - Oct 2011

  - Developing analytical reports on EU collaboration with CIS countries (in the area of science and arts) - Supporting negotiations with potential grant holders - Planning a cultural event - Developing analytical reports on EU collaboration with CIS countries (in the area of science and arts) - Supporting negotiations with potential grant holders - Planning a cultural event



IFG Concord

• Ukraine

• Language Coordinator / COO Assistant

  • Jul 2006 - Sep 2010

  - Executing economic and technical translations as well as administrative and assistant duties - Managing operational tender activities - Supporting negotiations - Coordinating operational projects - Executing economic and technical translations as well as administrative and assistant duties - Managing operational tender activities - Supporting negotiations - Coordinating operational projects