Experience

Billa Bulgaria Ltd.

• Bulgaria
• Retail Groceries
• 300 - 400 Employee

• Head Of Sales

  • Jun 2012 - Present

  • 10 + years of senior management experience.• More than 50 supermarket openings internationally.• Leading a team of 1500+ team members.• Ensuring store performance up to the established operational standards.• Control of following the agreed merchandising and presentation principles at all time.• Fully responsible for implementation of Training concept and training centers of BILLA Bulgaria• Monitoring of existing customer service standards, new standards implementation.• Store performance and KPIs monitoring on a regular bases, weekly store inspections.• Regular performance appraisals of Regional Managers.Key achievements in this role: Increased revenue for the designated area of responsibility. Successfully developed more than 50 Store management employees and 10 Regional Managers.  Opened more than 50 new stores. Implemented Training concept, including 4 training centers across the country. Currently running a project for full Standards revision and implementation.



BILLA Russia

• Head Of Sales

  • Jan 2018 - Dec 2019

  • Leading a team of 2100+ Team members in 70 supermarkets• More than 30 supermarket openings in Moscow and suburbs. • Fully developed logistic-promotional process in a cross-functional environment• Monitoring against performance the customer service standards into the stores• Store performance and KPIs monitoring on a regular bases, daily store inspections.• Regular performance appraisals of Regional Managers. • Leading a team of 2100+ Team members in 70 supermarkets• More than 30 supermarket openings in Moscow and suburbs. • Fully developed logistic-promotional process in a cross-functional environment• Monitoring against performance the customer service standards into the stores• Store performance and KPIs monitoring on a regular bases, daily store inspections.• Regular performance appraisals of Regional Managers.



METRO Bulgaria

• Bulgaria
• Wholesale
• 100 - 200 Employee

• Head of Target Group Management - Traders

  • Dec 2009 - Nov 2011

  • Introducing the concept and strategy of Target Group Management “Traders”• Developing core assortment for the Core Target Group “Traders”• Fully responsible to Initiate, implement and develop franchise program of Metro’s “My Store”• Building a structure, Hire and train a team of 80 Trader specialist. Key achievements in this role: Core assortment built for customer group “Traders” – 30% share of total sales Launched new franchise program “My Store” Hire and train 80 sales specialists through the country Implemented cross functional approach



Hilton Sofia

• Bulgaria
• Hospitality
• 1 - 100 Employee

• Head of Procurement, Hotel Management- 2000 - 2009

  • Jan 2000 - Dec 2009

  • Overall responsibility for the Purchasing Function• Ensuring uninterrupted supply chain process, sourcing, negotiating and contracting with key suppliers.• Supplier relationship management• 10 years of extensive operational experience as Department Manager, Operations Manager and Hotel Manager • Overall responsibility for the Purchasing Function• Ensuring uninterrupted supply chain process, sourcing, negotiating and contracting with key suppliers.• Supplier relationship management• 10 years of extensive operational experience as Department Manager, Operations Manager and Hotel Manager