Svetlana Shetinina
Firewall Engineer at 3M at LCI - Lawinger Consulting, Inc.- Claim this Profile
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Bio
Credentials
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Microsoft Office Specialist Master Certification (MOS)
MicrosoftApr, 2018- Nov, 2024 -
ITIL v3 Foundation Certification
ITIL CertifiedApr, 2017- Nov, 2024 -
Cisco Certified Network Analyst (CCNA)
CiscoFeb, 2020- Nov, 2024 -
CompTIA A+
CompTIAMay, 2018- Nov, 2024 -
CompTIA Network+
CompTIAOct, 2019- Nov, 2024 -
Comptia IT Operations Specialist (CIOS)
CompTIAOct, 2019- Nov, 2024
Experience
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LCI - Lawinger Consulting, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Firewall Engineer at 3M
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Jan 2021 - Present
*Assist in configuration, deployment and rule maintenance of Manufacturing process firewalls *Troubleshoot firewall related issues. *Participate in beta testing of new hardware to identify bugs and vulnerabilities of lab hardware. *Participate in a on call rotation and to provide 24/7 support for all emergency request *Assist in configuration, deployment and rule maintenance of Manufacturing process firewalls *Troubleshoot firewall related issues. *Participate in beta testing of new hardware to identify bugs and vulnerabilities of lab hardware. *Participate in a on call rotation and to provide 24/7 support for all emergency request
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Transcend IT
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Network Technician
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Jun 2019 - Nov 2020
• Implemented Nexus 7Ks with SUP1/2, F2 and M2 line cards, VDCs for multi-tenant, VPCs to Nexus 5Ks and FEX 2248s in the top of rack.• Configured HSRP with preempt for Core Switches and rotation of priorities so that half the VLANs were primary on switch1 and the others on switch2.• Implemented access switches which were Layer 2 with a data and voice vlan for each IDF to create a more stable spanning tree environment.• Utilized PRTG to assess SNMP utilization of WAN links and also traffic patterns utilizing Netflow• Implemented NADs into ACS and ISE with TACACS+ and implemented AAA configurations on switches and routers• Familiar with ISE dot1x policies and working with supplicants to troubleshoot live logs and resolve issues•Branch offices had a topology of two ISRs connected to ATT and Verizon with Ethernet handoff. Configured eBGP and redistributed BGP into OSPF to propagate those routes• Was an escalation point for support issues such trunking, etherchannels, OSPF and BGP related issues. Led troubleshooting sessions end to end utilizing various show commands to identify root cause and remediate• ASA firewalls were utilized at the WAN edge and Internet presence. Updated policies utilizing both command line/cli and ASDM.• Updated rule sets on Palo Alto 3Ks based on gathering application requirements from the end customers and added necessary objects and policies• Worked extensively with OSPF and EIGRP as the IGP and eBGP over MPLS with route-maps and prefix-lists for controlling prefixes both inbound and outbound• Took requests from different business units to create virtual servers/VIPs, pools, members, custom health checks along with DNS records.• Created basic vSwitching, new resource pools and VLANs within vCenter and assigned proper vlans to various VMs as needed by customers Show less
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Network Analyst
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Jul 2018 - Jun 2019
• Performed IOS upgrades on 3750 stacks and numbered the switches with appropriate priority.• Addressed inconsistencies in IOS versions throughout the environment by performing TFTP/FTP upgrades of 3750 Switches and 2800/2900 series Routers in a systematic and organized manner.• Configured basic IPsec tunnels in a lab environment to understand Phase 1 and Phase 2.• Created documentation and updated Visio diagrams on the production network to reflect VLANs and IPs that had been updated.• Performed password recovery of various routers and switches throughout the environment• Worked extensively with Cisco and Raritan terminal servers for out of band access to key network infrastructure Show less
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Cub Foods
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St Paul, Minnesota, United States
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Customer Service Manager
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Aug 2014 - Jun 2019
• Ensured that new hires and seasoned associates were adequately trained and conducted follow-up training as necessary. • De-escalated problematic customer concerns in a timely manner while maintaining calm, friendly demeanor. • Documented conversations with customers to track requests, problems and solutions. • Proactively identified and solved complex problems related to employee training and management. • Ensured that new hires and seasoned associates were adequately trained and conducted follow-up training as necessary. • De-escalated problematic customer concerns in a timely manner while maintaining calm, friendly demeanor. • Documented conversations with customers to track requests, problems and solutions. • Proactively identified and solved complex problems related to employee training and management.
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Free Geek Twin Cities
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Computer Repair Technician
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Jun 2018 - Dec 2018
• Performed triage on donated equipment to identify hardware issues caused by component failures using approved diagnostic tools. • Documented triage and imaging processes and helped streamline procedures for future technical support actions. • Diagnosed, repaired, upgraded, imaged and prepared laptops/desktops for resale to community at a reasonable price. • Performed triage on donated equipment to identify hardware issues caused by component failures using approved diagnostic tools. • Documented triage and imaging processes and helped streamline procedures for future technical support actions. • Diagnosed, repaired, upgraded, imaged and prepared laptops/desktops for resale to community at a reasonable price.
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Education
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2004 - 2008
Concordia College
Bachelor of Arts - BA, International/Global Studies
Community
