Experience

SHOPKO STORES INC

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Apparel Supervisor

  • Jul 2014 - Present

  Responsible for all merchandizing and stocking for Apparel and Jewelry departments Provide direct assistance to the Manager of nine store departments Responsible for store opening and closing as a key holder Currently supervising four teammates and responsible for scheduling, performance reviews and discipline actions Supervise and implement corporate planograms, directives and weekly inventory Distribute biweekly deliveries and visually set-up according to strict corporate guidelines Serve as backup for entire store front-end, including Customer Service Supervisor, operating registers and cash office Provide backup to Help Desk, including answering and directing phone calls and following up on customers’ requests Assist Price Accuracy Supervisor with weekly price changes Act as backup for special and high-value deliveries



Neiman Marcus Group

• OST Associate & OST Supervisor

  • Jan 2010 - Jan 2013

  In 2010 was asked to take on the responsibilities of Optimal Support Team Associate and Supervisor. In this position, major responsibilities included managing the daily and new deliveries in the Men’s Shop and later for the entire store in Palo Alto as well as creating visual displays and markups and markdowns. In 2013 was given the added responsibility of supervising the operating and logistic systems. This included supervising other employees, processing all special orders, including web and catalog orders for the entire Palo Alto store.

• Sales Associate

  • Jan 2001 - Jan 2010

  Responsibilities included establishing and maintaining strong customer relationships, building individual sales volume, and establishing new accounts. To be successful, I provided outstanding customer service and was viewed by the customer as value added in selection of clothing and accessories. Key accomplishments:Won the Best Department Sales Award for seven consecutive years.Resolved conflicts between customers and purchasing records.Created and managed a personal data base of customers and their preferences.Interfaced with buying department on future buying needs and merchandising.Organized morning meetings and presented new products.Appointed as the designated sales associate for the Donna Karan brand.



Neiman Marcus, Palo Alto, CA

• United States
• Retail Apparel and Fashion
• 100 - 200 Employee

• OST supervisor

  • 2001 - 2013



Bloomingdale’s

• Sales Associate

  • Jan 2000 - Jan 2001

  Performed floor sales and assisted customers in selection of clothing and accessories. Initially, this position was through Kelly Services. Resigned to accept position at Neiman Marcus. Performed floor sales and assisted customers in selection of clothing and accessories. Initially, this position was through Kelly Services. Resigned to accept position at Neiman Marcus.



Kalina Bakery

• Owner and Executive Manager

  • Jan 1989 - Jan 1998

  Started up and managed all aspects of this profitable business. Oversaw a staff of 6 employees and was solely responsible for all operational aspects, including customer service, personnel training, vendor relations, inventory control, budgeting, accounting, and payroll. Enforced strict safety protocols and complied with labor laws and health codes while keeping a focus on developing new business, including commercial and small accounts. Started up and managed all aspects of this profitable business. Oversaw a staff of 6 employees and was solely responsible for all operational aspects, including customer service, personnel training, vendor relations, inventory control, budgeting, accounting, and payroll. Enforced strict safety protocols and complied with labor laws and health codes while keeping a focus on developing new business, including commercial and small accounts.



Bulgarian Architectural Association

• Human Resource Manager

  • Jan 1986 - Jan 1988

  In Bulgaria, all architects were required to belong to this Association. Responsibilities included all aspects of human resource management, including hiring and administering employee benefits, compensation, policies, payroll, and employee relations programs. In Bulgaria, all architects were required to belong to this Association. Responsibilities included all aspects of human resource management, including hiring and administering employee benefits, compensation, policies, payroll, and employee relations programs.