Suzzette Haye-Bailey
Teacher at Marymount High School- Claim this Profile
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Bio
Experience
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Marymount High School
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Teacher
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Sep 2017 - Present
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VXI Global Solutions, LLC
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Experience Coach
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Jul 2016 - 2017
Listen to agent - customer interaction, highlight agents' strengths and weakness and create a plan of action, in order to improve the quality of the customers' experience. Listen to agent - customer interaction, highlight agents' strengths and weakness and create a plan of action, in order to improve the quality of the customers' experience.
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Customer Care Representative
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Sep 2013 - Jul 2016
Receive, record and provide solutions to customers' queries Receive, record and provide solutions to customers' queries
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Tutor
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2012 - 2013
Receiving, resolving and recording customers queries. Receiving, resolving and recording customers queries.
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Nurse Aide
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Jul 2012 - Sep 2012
Preparing an elderly for bedtime by administering medication, bathing and placing patient in bed. Preparing an elderly for bedtime by administering medication, bathing and placing patient in bed.
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Camp Counsellor
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Jul 2009 - Aug 2009
Planning lessons and activities as well as executing the same and supervising campers. Planning lessons and activities as well as executing the same and supervising campers.
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Education
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2020 - 2023
The University of the West Indies
Master of Arts - MA, Teacher Education and Teacher Development -
2010 - 2012
The University of the West Indies
Bachelor's of Education, History Education -
2007 - 2010
Shortwood Teachers' College
Diploma in Education, History and Social Studies Education
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