Branch Manager

To administer and supervise the overall branch operations ensuring that all staff are performing within the prescribed policies and procedures while attaining high level of customer satisfaction and taking a lead in appraising performance of all branch staff. To develop and grow quality portfolio of the branch, ultimately making the branch an independent profit center and to prepare annual branch business and operating budget and to drive effective cost management at the branch. To administer and supervise the overall branch operations ensuring that all staff are performing within the prescribed policies and procedures while attaining high level of customer satisfaction and taking a lead in appraising performance of all branch staff. To develop and grow quality portfolio of the branch, ultimately making the branch an independent profit center and to prepare annual branch business and operating budget and to drive effective cost management at the branch.

Branch Manager

• Dec 2011 - Present

To administer and supervise the overall branch operations ensuring that all staff are performing within the prescribed policies and procedures while attaining high level of customer satisfaction and taking a lead in appraising performance of all branch staff. To develop and grow quality portfolio of the branch, ultimately making the branch an independent profit center and to prepare annual branch business and operating budget and to drive effective cost management at the branch. To signs-off all day-to-day branch operating transactions and to ensure rectification of all internal and external audit exceptions. Show less