Suzy H.
Senior Technical Product Owner/Head of Product (acting) at Before You Bid- Claim this Profile
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English Native or bilingual proficiency
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Korean Native or bilingual proficiency
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Japanese Professional working proficiency
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Chinese (Mandarin) Professional working proficiency
Topline Score
Bio
Adarsh Raina
Suzy is amazing to work with and is very passionate, resilient, trustworthy customer focused Product manager. She loves to synergise, is a problem solver and her ability to transform digital products is exceptional. I would recommend Suzy for any role, and I wish her all the best for future endeavour.
Elizabeth Hua
Working with Suzy on the Smart Verify project was an amazing experience. Her organisation, attention to detail and communication made the process so seamless and effective. With her positive attitude, personable nature and commitment to the project, Suzy consistently kept everyone one the same page, enabled us to focus on the deliverables and inspired us to give our best. Suzy's approach really drove the success of the Biometrics solution. I have no doubt that Suzy would make an exceptional Product Owner in any company she decides to join.
Adarsh Raina
Suzy is amazing to work with and is very passionate, resilient, trustworthy customer focused Product manager. She loves to synergise, is a problem solver and her ability to transform digital products is exceptional. I would recommend Suzy for any role, and I wish her all the best for future endeavour.
Elizabeth Hua
Working with Suzy on the Smart Verify project was an amazing experience. Her organisation, attention to detail and communication made the process so seamless and effective. With her positive attitude, personable nature and commitment to the project, Suzy consistently kept everyone one the same page, enabled us to focus on the deliverables and inspired us to give our best. Suzy's approach really drove the success of the Biometrics solution. I have no doubt that Suzy would make an exceptional Product Owner in any company she decides to join.
Adarsh Raina
Suzy is amazing to work with and is very passionate, resilient, trustworthy customer focused Product manager. She loves to synergise, is a problem solver and her ability to transform digital products is exceptional. I would recommend Suzy for any role, and I wish her all the best for future endeavour.
Elizabeth Hua
Working with Suzy on the Smart Verify project was an amazing experience. Her organisation, attention to detail and communication made the process so seamless and effective. With her positive attitude, personable nature and commitment to the project, Suzy consistently kept everyone one the same page, enabled us to focus on the deliverables and inspired us to give our best. Suzy's approach really drove the success of the Biometrics solution. I have no doubt that Suzy would make an exceptional Product Owner in any company she decides to join.
Adarsh Raina
Suzy is amazing to work with and is very passionate, resilient, trustworthy customer focused Product manager. She loves to synergise, is a problem solver and her ability to transform digital products is exceptional. I would recommend Suzy for any role, and I wish her all the best for future endeavour.
Elizabeth Hua
Working with Suzy on the Smart Verify project was an amazing experience. Her organisation, attention to detail and communication made the process so seamless and effective. With her positive attitude, personable nature and commitment to the project, Suzy consistently kept everyone one the same page, enabled us to focus on the deliverables and inspired us to give our best. Suzy's approach really drove the success of the Biometrics solution. I have no doubt that Suzy would make an exceptional Product Owner in any company she decides to join.
Credentials
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Intermediate Python
DataCampFeb, 2023- Nov, 2024 -
Introduction to Importing Data in Python
DataCampFeb, 2023- Nov, 2024 -
Introduction to Programming Using Python
DataCampFeb, 2023- Nov, 2024 -
Introduction to SQL
DataCampFeb, 2023- Nov, 2024 -
Statistical Thinking in Python (Part 1)
DataCampFeb, 2023- Nov, 2024 -
Certified Scrum Product Owner (CSPO)
Scrum AllianceOct, 2019- Nov, 2024
Experience
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Before You Bid
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Australia
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Real Estate
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1 - 100 Employee
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Senior Technical Product Owner/Head of Product (acting)
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Jul 2021 - Present
I will bury my soul in this company. Please do not contact me with job opportunities. I will bury my soul in this company. Please do not contact me with job opportunities.
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Westpac Group
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Australia
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Financial Services
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700 & Above Employee
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Manager, Digital Product Owner
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Mar 2020 - Jul 2021
Planned, budgeted and delivered facial biometrics solution across St. George’s credit card, personal loan and digital mortgage application processes Eliminated the need for customers to visit branch unnecessarily to verify their identity particularly during the most vulnerable COVID-19 circumstances Fastened and improved controls for staff in their “time to yes” Owned and led multiple successful deliveries for Westpac’s biggest transaction and savings products across web and native iOS (including delivery for AML compliance items like DDO) Situated within the Digital Sales Transformation team in Consumer Bank division Fighting all odds to bring our A-game, innovative tech to our customers
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MRI Software
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United States
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Software Development
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700 & Above Employee
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Product Owner
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Jun 2019 - Feb 2020
Managed Property Advertising, Consumer Apps, Document Management, Public API IntegrationsAlleviated customer pain point of not being able to advertise properties to partners like REA, Domain, Homely within property management platform — built APIs to support integrations to allow such capability, and implemented FTP flow for XML file transfers for legacy processesDesigned and delivered market’s first native and responsive mobile app for iOS and Android for tenants to receive proactive notifications and document sharing from property managers, targeting whitespace of overall tenancy market in AustraliaCreated offshore development processes and scrum schedules as precedent to followCreated standardised GTM processes for Sydney office in collaboration with teams across Canada, US and Sri Lanka
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Product Owner
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Feb 2019 - Jun 2019
Property Management SaaS, biggest market player in real estate and commercial industry globallyManaged all things Payment, Receipts and Fees
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Oniontech
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South Korea
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Telecommunications
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1 - 100 Employee
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Freelance Translator
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Jan 2017 - Feb 2020
Korean <> English translations for preexisting artefacts
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Product Manager
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Aug 2015 - Jan 2017
Tourist Tax Refund SaaS for MCM Korea, Tencent Korea and Alipay KoreaProvisioned world’s first Alipay Mobile Tax Refund service, and assisted in building the foundation for ‘Paperless’ and ‘Immediate’ TRS for vendors within storeManaged planning, staffing, implementing and controlling hardware and software from discovery phase to deliveryEliminated the inconvenience of Chinese tourists having to line up for tax refunds at airports, missing out on receiving cash, and being held up from boarding flights
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Mad Paws
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Australia
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Technology, Information and Internet
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100 - 200 Employee
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Product Manager
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Jul 2017 - Jul 2018
p2p e-commerce platform “like AirBnB for pets”Led cross-functional teams to successfully rearchitect website and hybrid app design from discovery phase to deliveryEnabled live messaging implementation, improved search algorithms, revised UX/UI with new brand guidelines, created stickiness with loyalty programs and referral flow
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Associate Product Manager
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Mar 2017 - Jul 2017
Managed day to day bug fixes, synthesised documentations, drove user research studies, created frameworks and schedules to collaborate with offshore development teams
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Education
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AGSM @ UNSW Business School
Bachelor of Commerce (Liberal Studies), Marketing and Finance -
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Marketing Week Mini MBA with Mark Ritson
Mini-MBA, Marketing
Community
