Experience

Topeka Performing Arts Center
• United States
• Entertainment Providers
• 1 - 100 Employee
• Administrative Assistant

  • Apr 2022 - Present


DXC Technology

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative- Medicaid

  • Mar 2020 - Jun 2022

  Answer inbound calls from Providers,Beneficiaries 3rd party billing about claims denials or delayed claims.Resending out new Medicaid cards troubling shooting when needed with in systems for Providers and Beneficiaries.Reset of passwords. Answer inbound calls from Providers,Beneficiaries 3rd party billing about claims denials or delayed claims.Resending out new Medicaid cards troubling shooting when needed with in systems for Providers and Beneficiaries.Reset of passwords.



KANCARE-Maximus

• Eligibility Specialist

  • Jan 2020 - Mar 2020

  Processed applications and determine eligibility for Medicaid coverage.Selected correct coverage Beneficiary could qualify for.Verified Self employment benefits, working In come etc. Processed applications and determine eligibility for Medicaid coverage.Selected correct coverage Beneficiary could qualify for.Verified Self employment benefits, working In come etc.



ECI Credentialing

• Credentialing Specialist

  • Sep 2017 - Oct 2019

  Handle all new Providers Credentialing and fill out all new Applications for joining Health Networks, Medicaid, Mdicare, Aetna, Various others Coordinate with Network Managers with the Networks to keep track of Providers documents and Licences, CMES, Diplomas that need to be uploaded to CAQH. Kepp track and process all the Quartley Attestations for Providers through CAQH. Monitor and call for updates with Provider Relations and Demographics Department. Handle all new Providers Credentialing and fill out all new Applications for joining Health Networks, Medicaid, Mdicare, Aetna, Various others Coordinate with Network Managers with the Networks to keep track of Providers documents and Licences, CMES, Diplomas that need to be uploaded to CAQH. Kepp track and process all the Quartley Attestations for Providers through CAQH. Monitor and call for updates with Provider Relations and Demographics Department.



ECI

• United States
• Information Technology & Services
• 500 - 600 Employee

• Waiver Auditor

  • Sep 2016 - Oct 2019

  I process student health insurance waivers electronically through InstaMed & Availity for a variety of campuses. I verify that their insurance coverage meets the college's standards to avoid being enrolled in the colleges Student Health Insurance Plans that are generally more expensive. Contact Insurance Companies telephonically to verify coverage if I am unable to do so electronically through the systems used. Receive incoming phone calls from students to help assist with the waiver process, or when inquiring about waiver denials.



YRC Freight

• United States
• Truck Transportation
• 700 & Above Employee

• RASD Billing Agent

  • Sep 2016 - Jun 2017

  Process Invoices from BOLS for Various Companies for YRC Freight. Process Invoices from BOLS for Various Companies for YRC Freight.



Prairie Band Potawatomi Nation Transportation

• Disptach/Scheduler/Driver

  • Jun 2016 - Sep 2016

  Schedule rides for General Public, Rearrange and Change Dispatch Schedule as needed Count and Keep track of all Drivers Funds in Spread Sheet. Handle Deposits for Driving Funds for each week and Deposit them. Drive when needed. Send Monthly Reports of Drivers stats. Schedule rides for General Public, Rearrange and Change Dispatch Schedule as needed Count and Keep track of all Drivers Funds in Spread Sheet. Handle Deposits for Driving Funds for each week and Deposit them. Drive when needed. Send Monthly Reports of Drivers stats.



BNSF Railway for Pomery Solutions

• Data Center Print Operator

  • Sep 2014 - Jun 2015

  Made sure no errors appeared on screen concerning the servers. Answered all inbound calls and received all packages that came in over night. reset servers as helped desk requested. Cleared any errors that were not critical on screen. Made sure no errors appeared on screen concerning the servers. Answered all inbound calls and received all packages that came in over night. reset servers as helped desk requested. Cleared any errors that were not critical on screen.



Payless Shoe Source Corporate

• Retail Help Desk Inventory Management-Outbound Shipping

  • Nov 2011 - Mar 2015

  Responsible for imaging hard drives, back up for receiving and checking in equipment. Test returned computers update the hard drives for reuse. Help with rebuilding registers for Pay less Shoe Stores in the states and international. Handle and create Commercial Invoices for equipment that is held at customs and needs to be released for shipment. Handle internal Laptop and desktop request for Corporate office and deliveries. Ship out POS Registers for new stores and for Break/fixes as needed. Help keep track of equipment that may need to be ordered if low.



Grifol BioMat Usa Plasma Center Topeka Ks

• Donor Processor Associate

  • Sep 2011 - Apr 2012

  Screen and Process donors by checking blood, protein,weight and vitals so they can donate for that day. Handle Patients Charts and prepare Equipment for the Phelabomist to assist Donator with Donating. Screen and Process donors by checking blood, protein,weight and vitals so they can donate for that day. Handle Patients Charts and prepare Equipment for the Phelabomist to assist Donator with Donating.



Novo1

• Canada
• Consumer Electronics

• Customer Service Army Contract

  • Dec 2010 - Aug 2011

  Assisted Customers with Technical Support for the following websites that the organization that is affiliated with for the United States Arm and Air Force. Assisted Army Soldiers with their AKO password account resets. Sent out recruitment packages for individuals that wanted More information on joining. Helped find a local recruiter for seekers who need to speak with one about joining the ARMY. Assisted Customers with Technical Support for the following websites that the organization that is affiliated with for the United States Arm and Air Force. Assisted Army Soldiers with their AKO password account resets. Sent out recruitment packages for individuals that wanted More information on joining. Helped find a local recruiter for seekers who need to speak with one about joining the ARMY.



JPMorgan Chase

• United States
• Investment Management

• Atm Help Desk Agent

  • 2008 - 2009

  Assisted Branches in resolving ATM service issues through trouble shooting ATMS that will not run EOD reports and figures.Assisted 3rd party vendors with ATM repairs and Emergency Cash Calls for ATM replacement that needed totals added into the ATM .Balanced ATM through Base24 system on my end then fax over confirmation from base24 system .

• atm help desk

  • 2008 - 2009