Suzi Jackson

Webmaster at Montana Legislature
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Contact Information
Location
Helena, Montana, United States, US

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Experience

    • United States
    • Legislative Offices
    • 1 - 100 Employee
    • Webmaster
      • May 2023 - Present

      Helena, Montana, United States

    • Senior Business Analyst
      • Sep 2022 - Sep 2023

      Helena, Montana, United States

    • Government Administration
    • 1 - 100 Employee
    • Computer Programmer & Graphic Technical Lead
      • Dec 2014 - Sep 2022

      Helena, Montana Prototype and develop applications to ensure systems meet user needs, complies with state and federal regulations, and operate efficiently within state standards. Provide training and user technical support to ensure systems function properly. Programming • Work with customers to determine application needs. • Utilize Jira and Agile in project management aspects. • Develop and modify applications to meet a variety of agency needs. • Revise, repair, or expand existing… Show more Prototype and develop applications to ensure systems meet user needs, complies with state and federal regulations, and operate efficiently within state standards. Provide training and user technical support to ensure systems function properly. Programming • Work with customers to determine application needs. • Utilize Jira and Agile in project management aspects. • Develop and modify applications to meet a variety of agency needs. • Revise, repair, or expand existing computer programs to increase operating efficiency or adapt to new requirements. • Monitor system and database operations to resolve emerging issues and ensure efficient operations. Technical Support • Work with customers to troubleshoot and solve web application problems. • Write and contribute to documentation. • Provide training on system functions. • Coordinate the resolution of major system problems with customers. Provide information to customers on agency applications. • Identify inefficiencies in IT practices, procedures, and approaches to customer service and recommend changes. Show less

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Lead Web Developer & Project Manager
      • Oct 2007 - Dec 2014

      I work in Helena, MT for this company located in Mesa, AZ Built, managed and maintained thousands of real estate focused internal and external websites for multiple browsers. Developed and designed site layout/user interface for several templates using HTML, XHTML, JavaScript and CSS for use around the United State’s real estate markets. Managed and monitored multiple projects from concept to completion by working closely with the company owner, programmers, other graphic designers and clients; while consistently meeting goals, timelines, and… Show more Built, managed and maintained thousands of real estate focused internal and external websites for multiple browsers. Developed and designed site layout/user interface for several templates using HTML, XHTML, JavaScript and CSS for use around the United State’s real estate markets. Managed and monitored multiple projects from concept to completion by working closely with the company owner, programmers, other graphic designers and clients; while consistently meeting goals, timelines, and standards. Provided staff training to various employees of the company on content management systems, troubleshooting and SEO. Created and maintained forms, the company website, blogs and marketing materials (i.e.: trade show banners, business cards, flyers, brochures, eBooks, etc) that communicated and interpreted the branding concepts. Audited accounts receivables on an ongoing basis and assisted with budget monitoring and analysis. Setup several Excel spreadsheets and procedures for other employees to use for their daily routines and to maintain organization within the departments. Resolved and helped in resolving complaints and problems for owners, staff and clients. Used Adobe Creative Suite products like Photoshop, Illustrator, InDesign and Dreamweaver for website maintenance, web publications, photo editing; and for the creation of flyers, brochures, business cards, ebooks, design mockups and other various branding graphics. Setup and assisted in maintaining social media sites while actively using Google Analytics and other web statistic tools. Show less

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Houseparent
      • Oct 2004 - Sep 2007

      Mesa, AZ Supervised dorms of 6-12 children ranging from 6-18 years old. Worked closely with case managers, counselors, and volunteers to create a safe and happy home environment. Performed all parental duties from school meetings to medical appointments. Assisted with the 4-H program.

    • Outsourcing/Offshoring
    • 1 - 100 Employee
    • Accounting Associate & Analyst
      • Aug 2001 - Oct 2004

      Tempe, AZ Worked in resolving past due dealership collections for the Southeast Region of the US for General Motors. The responsibilities included report generation, spreadsheets, direct contact with the dealership managers, tracking down vehicle shipments and receiving/sending payments for vehicles. Participated in monthly meetings with GM managers to discuss past due balances and vehicle shipment issues. Later promoted to foreign vehicle collections where I worked with people from all over the world… Show more Worked in resolving past due dealership collections for the Southeast Region of the US for General Motors. The responsibilities included report generation, spreadsheets, direct contact with the dealership managers, tracking down vehicle shipments and receiving/sending payments for vehicles. Participated in monthly meetings with GM managers to discuss past due balances and vehicle shipment issues. Later promoted to foreign vehicle collections where I worked with people from all over the world to recover payments in various currencies for overseas vehicle orders. Additionally promoted to an analyst where I received, reconciled and compiled financial reports for the managers of the Dealer Accounting department of General Motors. Show less

    • United States
    • Law Enforcement
    • 1 - 100 Employee
    • Administrative Assistant & Evidence Technician
      • Jan 1997 - Jun 2001

      Kalispell, MT Compiled Pre-Sentence Investigations for convicted felony court cases in Flathead County from the notes of the Probation and Parole Officers that were working the cases. Maintained and assembled confidential case files. Answered multiple line telephones, communicated information and directed inquiries from offenders, attorneys and law enforcement. Submitted time sheets, reimbursements and purchase orders. Dealt with inventory control and logged evidence. Created and maintained forms for… Show more Compiled Pre-Sentence Investigations for convicted felony court cases in Flathead County from the notes of the Probation and Parole Officers that were working the cases. Maintained and assembled confidential case files. Answered multiple line telephones, communicated information and directed inquiries from offenders, attorneys and law enforcement. Submitted time sheets, reimbursements and purchase orders. Dealt with inventory control and logged evidence. Created and maintained forms for use statewide. Attended various State of Montana training events and offered PC troubleshooting to fellow employees of the regional office. Show less

Education

  • University of Montana-Helena College of Technology
    Associate of Applied Science, Computer Programming & Web Master
    2013 - 2016
  • Flathead High School - Kalispell, MT
    High School Diploma, General Eduction
    1993 - 1997

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