Suzie Farghaly
Support Coordinator at Zonta House Refuge Association- Claim this Profile
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Topline Score
Bio
Credentials
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Family Mediator, Certified
The University of Western Australia
Experience
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Zonta House Refuge Association
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Australia
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Non-profit Organizations
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1 - 100 Employee
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Support Coordinator
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May 2019 - Present
• Create, develop and employ support plan and employment goals setting, opportunities and initiatives to engage and prepare clients for reintroduction to the workplace. • Cultivate and implement specific engagement plans to seek new service opportunities to widen the organisation’s existing range of programs that mirror the interests of the organisation in adherence to regulatory requirements.• Proactively harness the vision and core values of the organisation ensuring that the group quality standards have been met including monitoring key performance indicator metrics ensuring it complies with financial targets.• Undertook multiple responsibilities, including writing workshop material, creating handouts, presenting and training to support women to re-enter the work place.• Managed allocated programs and people according to contractual agreements, organisational policies and systems, and relevant legislation. Show less
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Support Coordinator
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May 2017 - Jan 2020
• Supported clients and provided information and referral services to connect clients with appropriate authority and providers.• Facilitated appropriate physical, emotional, recreational and social support to clients experiencing domestic violence; carried out intake and case management including goals, plans and discharge.• Provided personal and mental health support, identified their needs in the case plan, made referrals accordingly, and interpreted services to clients with the diverse background; helped them get community access for ongoing support as well as legal support with a lawyer and court appearances and support with child protection and family services meeting for reunifications or keeping their unborn child. • Delivered social services and assistance to improve the social and psychological functioning of clients.• Counselled clients whose needed assistance and provided support to self-regulate; assessed clients’ barriers and arranged for needed services. Show less
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Education
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North Metropolitan TAFE
Double Diploma in Community Services and Counselling, Community Services