Experience

Ahead Partnership

• United Kingdom
• Professional Services
• 1 - 100 Employee

• Project Manager

  • Feb 2021 - Present

  Project Leadership - Working in a team (whether as the project lead, client lead or part of a wider project team) to deliver client projects. Taking ownership for projects and driving them forwards from start to finish.Designing Projects - Planning and implementing deliverables (e.g. events, resources) as a project lead and supporting other team members with projects they are leading.Generating ideas, helping clients to problem solve and designing/pricing up projects.Embracing new technologies to bring projects to life – both behind the scenes and with our clients.Facilitating activities such as enterprise challenges, careers panels, through to large scale multi school events and stakeholder meetings.Managing Clients - Putting the client’s objectives at the heart of delivery, creatively designing solutions to support client requirements whilst remaining focused on practicalities. Responding to the needs of clients and prospects with an innovative and considered approach. Building strong and productive relationships with partners and stakeholders. Taking a lead on resolving delivery-related challenges with clients. Communicating effectively with colleagues within client teams to maximise results. Data and Analysing Outcomes - Setting up and maintaining effective administration processes to ensure the accurate recording of activity data and keeping accurate and timely records of monetary and time budgets against each client. Proactively utilising data to manage projects and report on progress internally and externally in written and verbal form. Show less

• Project Coordinator

  • Dec 2018 - Feb 2021

  Delivery of events and activities and programmes. Plan and deliver events and projects from start to finish in line with the agreements in place with our partners. Attend most events in order to host the day and support the engagement between the business(es) and school(s). Recruit, organise, train and manage volunteers. The creation and adaptation of resources to ensure they meet the needs of the target group. Ongoing monitoring of allocated projects to ensure key outcomes are met within scope, identify potential risks and issues, addressing these accordingly. Use event feedback and other resources to prepare and produce project reports as required. Support the Development team where required to create case studies or other marketing materials. Accurate recording of data using bespoke management information systems. Ensure effective and productive relationships are established and maintained with clients ensuring customer satisfaction and client retention. Identify opportunities to generate additional value for money from our partners. Identify potential PR and business development opportunities. Show less



The Prince's Trust

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Programme Executive

  • Mar 2013 - Dec 2018

  Work with large partner organisations to organise and deliver ‘Get into’ sector specific employability programmes which are appropriate for The Trust’s target groups and the programme sector. Delivering training sessions to young people, e.g. induction, employability and action planning sessions. Progress young people through the programme in line with regional budgets, achieving a range of targets including the number of young people supported, their retention on the programme and the positive outcomes achieved. Responsible for managing allocated programme budget and for supporting the wider team to maximise draw down on relevant programme funding contracts whilst keeping expenditure within agreed limits. Ensure delivery complies with the stages and processes outlined in the toolkit, minimum quality standards and any additional contractual obligations. Support the implementation of multiple external funding contracts or initiatives (local and national) to ensure requirements and outputs are achieved. Show less



Jobsteps Employment Service Ltd

• Non-profit Organizations
• 1 - 100 Employee

• Senior Employment Advisor

  • Nov 2011 - Mar 2013

  Employed as an Advisor on DWPs Work Programme. Team leading, motivating, supporting and guiding a team of 3 to ensuring budgetary and contractual targets met. Recruitment and management of volunteers. Managing relationships with JCP and prime contractor. Meeting clients to review job searching activities. Selling the benefits of work placements to local employers and charities. Conducting health and safety checks on all organisations accepting clients on work placements. Supporting local employers running placements and seeking candidates for their internal vacancies. Encouraging client’s job search, supporting their applications, assisting with letter writing, CV construction. Advising on job applications, preparing clients for interview. Offering guidance on claiming In Work Benefits such as Working Tax Credits and Job Grants. Show less



A4e

• Leeds, United Kingdom

• Employment Advisor

  • Oct 2008 - Nov 2011

  Supporting and guiding clients claiming benefits in order to help them achieve sustainable employment. Running monthly Client Focus Groups which involves effective time management, guiding the discussion without directional questioning, managing any conflict or negative feedback when necessary and reporting back to the rest of the team. Proofreading CVs, applications, personal statements etc. Motivating clients and building their confidence. Setting inclusive SMART development plans with my clients including short, medium and long term goals. Planning and running our Provider Fair networking event, this included all aspects of planning the event such from designing the invite, planning the guest list, running the budget and ordering catering etc. Developing and maintaining effective cross contract and inter agency working relationships. Show less



West Yorkshire Enterprise Agency

• Leeds, United Kingdom

• Skills Broker / Business Development Coordinator

  • May 2006 - Jan 2008

  Working in a sales and account management position. Conducting diagnostic conversations with clients and potential clients to not only sell the product but due to the vast array of Business Link products and services, ensuring they are offered the right service for their company's needs. Promoted to Skills Broker on the Train to Gain contract. Using Organisational Needs Analysis tools to plan and develop clients staff training plans. Source and manage leads, manage my accounts and relationships. Be highly organised and efficient due to the busy nature of the role and exceed targets while maintaining service standards and client satisfaction. Achievements and skills gained: Promotion to Skills Broker due to consistently exceeding targets and maintaining such a high level of client satisfaction. Show less



Dialog Outsourcing Ltd

• Leeds, United Kingdom

• Business Development Coordinator

  • Dec 2004 - May 2006

  Working on outbound campaigns including Business Development and campaigns for Business Link West Yorkshire. Raising awareness of the business support network as well as products and services such as Investors in People and Train2Gain (pilot). Making sales, booking appointments, generating leads, conducting surveys and highlighting Better Deal 4 Business. Achievements and skills gained: Promotion to Business Development Coordinator from Customer Assistant due to consistently exceeding targets. Working on outbound campaigns including Business Development and campaigns for Business Link West Yorkshire. Raising awareness of the business support network as well as products and services such as Investors in People and Train2Gain (pilot). Making sales, booking appointments, generating leads, conducting surveys and highlighting Better Deal 4 Business. Achievements and skills gained: Promotion to Business Development Coordinator from Customer Assistant due to consistently exceeding targets.



Universatile Net Centres Ltd

• Customer Assistant

  • Oct 2003 - Oct 2004

  Working as part of a team, communicating over the telephone with businesses and the general public, handling customer enquiries, complaints. Generating sales and booking appointments through effective questioning and identifying relevant features and benefits. Highlighting the bottom line to the potential client and delivering coherent benefit statements. Working as part of a team, communicating over the telephone with businesses and the general public, handling customer enquiries, complaints. Generating sales and booking appointments through effective questioning and identifying relevant features and benefits. Highlighting the bottom line to the potential client and delivering coherent benefit statements.



LBM Solutions Ltd

• Sales Assistant

  • Mar 2002 - Sep 2002

  Coldcalling, mainly selling utilities on Business to Business campaigns for British Gas, Electricity Direct and T-Mobile. Received extensive sales training and became accustomed to performing under pressure and working to targets. Again, by using a features and benefits techniques and identifying potential needs. Coldcalling, mainly selling utilities on Business to Business campaigns for British Gas, Electricity Direct and T-Mobile. Received extensive sales training and became accustomed to performing under pressure and working to targets. Again, by using a features and benefits techniques and identifying potential needs.



Ambaebulu Junior Secondary School

• Vanuatu

• Volunteer Teacher

  • Sep 2001 - Dec 2001

  Teaching children age 7-18 English, Art and P.E. Duties included pastoral care, behaviour management, lesson planning, writing and marking exams and general supervision of students. Teaching children age 7-18 English, Art and P.E. Duties included pastoral care, behaviour management, lesson planning, writing and marking exams and general supervision of students.