Experience

Walter Knoll

• Germany
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Sales Coordinator

  • Feb 2023 - Present



C.H. Robinson

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Global Forwarding Coordinator

  • May 2022 - Jan 2023



C.R.Kennedy & Company - Geospatial Division

• Australia
• Wholesale Import and Export
• 100 - 200 Employee

• Sales, Customer & Marketing Support

  • Apr 2011 - May 2022

  ▪Supporting sales staff from Survey Division (including Leica TPS & GPS, Construction Instruments, ▪ Machine Control, UAV Drones, Architects & Buildings, Survey Service & Repair) ▪Construction Industry Dealers - orders, transfers, invoicing, price lists, brochures, etc., and maintain dealer relationship (such as visiting dealers, products demo/ training, Tradie Brekki) ▪All clerical/administration, quotation, invoicing, stock control, transfers, handling walk-in C.I. demo, floor sales, payment, receiving stock/dispatching ▪Purchasing products according to special request from customers ▪Designing marketing, promotions flyers etc. ▪After sales support, repair/replacement under warranty ▪Maintaining Pronto Data base, software & license, such as Leica CCP, SmartNet Aus, etc. ▪Service Jobs - Receiving and dispatching all service jobs, invoicing, phoning customers to collect, payments, etc. ▪Hire fleet - Dispatching & receiving of hire equipment, scanning, invoicing, hire fleet stock control, etc. ▪ Assisting office manager to managing the Survey Dept's and office area. Show less



Belle Property

• Australia
• Real Estate
• 700 & Above Employee

• Property Manager, Sales Support, Front of the house

  • Jan 2022 - Apr 2022

  ▪To involve and manage the new project/program – holiday rental (Belle Escape) ▪Conducting routine inspections and finalizing reports for rental properties. ▪Using PM software including, PropertyMe, Inspection Manager, Inspect Real Estate & Filesmart, etc; ▪Generating bills/invoices to landlords and tenants. ▪All general PM administration support for all property managers. ▪Managing front of house reception (for Adelaide city & Norwood office) including phone calls, emails, greeting and welcoming clients. ▪ Managing & direct incoming sales/rentals queries/leads ▪Using Sales software including Agentbox; ▪All general sales administration support for all sales agents Show less



University of Adelaide

• Australia
• Higher Education
• 700 & Above Employee

• Administrative Officer

  • Jan 2010 - Apr 2010

  ▪ Processing documents (pdf. doc. xls. ppt. wmv. png. jpg. gif. htm) which were separated into different study and research area folders. ▪ Cataloging documents into the reference type (book section, journal article, report, conference paper, blog, audiovisual material, online.) ▪ Data entry of bibliographic details (author, year of publication, title, issue, ISSN, DOI, abstract, keywords, notes, URL, author address, etc.,) into a new literature database using EndNote X2 for a nationally funded project related to assessment in web 2.0 in higher education. ▪ Conducting research and tracking down missing details via the internet, online database and the university library in order to complete the database table and provide complete ‘APA 6th edition’ citation information. Show less



Tianjin Optical Precision Instrument Co., Ltd

• Tianjin, China

• Sales Support Officer in Export Sales

  • Jul 2007 - Aug 2009

  Export OEM (Original Equipment Manufacturer) of optical precision survey instruments for Stanley, CST/Berger (Chicago Steel Tools), Power Tool division of BOSCH, GERMANY Main Products: Automatic Optical Levels，Laser Levels, Theodolites, Lasers, Survey Accessories. ▪Work with customers, sales teams and the finance department to resolve delinquent accounts. ▪ Take orders-create and manage documents of spare parts and products orders; check the production schedules with planners and then confirm delivery schedules with customers to satisfy customer requests and maximize OTIF (On Time In Full) continuously. ▪ Taking charge shipments product shipments between companies. Keeping contact with freight forwarding companies and clients via emails, phone calls and faxes to track arrivals of goods. ▪ Developing communication and information distribution with Manufacturing, Financials, Human Resource, Purchasing, and Warehouse by UFIDA ERP; ▪ Dealing with last-minute changes (drawing or specification changes, returning goods, adjusting orders) while maintaining throughput via effective adjustments to production planning. ▪ Taking charge of the product appearance program involving overseeing the industrial design and artwork for product packaging (including the appearance of the product itself as well as accessories and packaging). Satisfying the requirements of the customer and transport. ▪ Handle all returned goods and invoices on time. Once resolved delinquent accounts 4,000,000 RMB (=$AUS 800,000) which was related to returned products. ▪ Responsible for improving QA. We decreased costs by 8.6% for the ocean, air pallet shipment, and express shipping due to poor-quality goods by timely informing incoming QC of customers’ complaints and maintaining contact with customers and QA to continuously monitor the quality of the supplies and production. ▪ Provide sales analysis on request. ▪ Oral English and written English translation in business conferences and product exhibitions. Show less