Senior Demand Generation Specialist

• Oct 2022 - Present

Marketing Executive

• Feb 2020 - Sep 2022

- Assisting in the implementation of marketing plans, across all regions including; Ireland, UK & Canada- Assisting in the implementation of marketing plans into new markets, including Germany and Italy. Worked as part of a team to analyse the validity of the market and launch marketing campaigns, - Identification of opportunities and generation of sales leads through targeted marketing campaigns- Creation of online marketing activity including; advertising, email and social media campaigns- Creating content for the company’s website including optimising content for natural search engine friendliness- Monitoring relevant data, trends, analytics and KPI’s associated with website, social media sites and social marketing activities.- Management of Softworks participation at industry conferences and exhibitions including; speaker slot, exhibition stand, sales collateral, logistics and pre and post promotion- Management of all Softworks Social Media channels including LinkedIn, Facebook, and Twitter. Creating engaging social campaigns and content to suit each channel.

Customer Service and Marketing Representative

• Oct 2015 - Jan 2020

- Building and maintaining relationships with customer accounts- Point of contact for Stryker and other suppliers, customers and agencies.- Ensuring customer accounts are kept up to date- Providing support both internally and externally- Processing orthopedic, Surgical and Aesthetic sales orders timely and accurately. Managing orders to ensure customer commitments are met while keeping customers informed on order status.- Assisting with Digital Marketing activities for example social media, email marketing and events.- Responding and managing customer queries in a professional manner.- Providing quotations to customers in a timely manner.

Retail Sales Representative

• Nov 2014 - Jan 2015

- Greeting customers as they entered the store and offer assistance selecting clothing and accessories.- Answering any customer queries. - Keeping it the store clean and organised by folding clothes and monitoring changing rooms.- Taking cash and credit card Payments.- Dealing with customer refunds.- Participation in stock management and control. - Greeting customers as they entered the store and offer assistance selecting clothing and accessories.- Answering any customer queries. - Keeping it the store clean and organised by folding clothes and monitoring changing rooms.- Taking cash and credit card Payments.- Dealing with customer refunds.- Participation in stock management and control.

Sales Representative

• Nov 2013 - Jan 2014