Experience

Meenan

• United States
• Oil and Gas
• 1 - 100 Employee

• Customer Service Representative

  • Nov 2014 - Present



Quest Diagnostics

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Team Lead

  • Jun 2010 - Present

  Responsible for handing out work, problem solving, making schedules, asisiting processors with problems. Working closely with supervisors to make sure floor runs smoothly. Responsible for handing out work, problem solving, making schedules, asisiting processors with problems. Working closely with supervisors to make sure floor runs smoothly.



QUEST DIAGNOSTICS INC

• Team Lead

  • Jun 2010 - Present

  Distribute work to the processors Trouble shoot complex problems Assist the Supervisors in prioritizing work assignments Assure optimum utilization of personnel and that all job responsibilities are addressed. Including staffing for weekends and holidays. Assist Supervisors in coaching processors for improved performance and providing appropriate feedback to maintain a positive work environment. Assist all processors in proper test selection and problem solving. Work with technical departments to resolve problems and gain cooperation. Perform other job duties as assigned. Show less

• Specimen Preparation Technician II – Asst.Team Leader

  • Jun 2000 - Present

  Manually entered or scanned all Priority Hospital Accounts for the Philadelphia BUConduct training for all new hires and perform ongoing training with team membersPlanned scheduling for team members and delegated workflow to meet production deadlines.Measured specimens to proper amount required for testing, screening, and examination.Performed troubleshooting for all routine and non-routine problems.Instrumental in implementing Six-Sigma processes for all Hospital accounts.Consistently exceeded production requirements of 45 specimens per hour and had an error rate of less than .1%. Show less

• Specimen Preparation Technician I

  • Jun 1995 - Jun 2000

  Responsible for manually entering all patient and test code information into database.Measured specimens to proper amount required for testing, screening, and examination.Consistently exceeded production requirements of 45 specimens per hour and had an error rate of less than .1%.



REED TECHNOLGY AND INFORMATION SERVICES

• Data Entry Clerk

  • Aug 1991 - Nov 1993

  Manually entered all batches as well as scanned all pages for patents. Manually entered all chemical equations and symbols for patents. Reviewed all team members’ data entry and recommended necessary changes. Manually entered all batches as well as scanned all pages for patents. Manually entered all chemical equations and symbols for patents. Reviewed all team members’ data entry and recommended necessary changes.



PENN-DEL DIRECTORY

• Quality Assurance Representative

  • Feb 1987 - Aug 1991

  Proofread all contracts forwarded by Sales department, made necessary corrections and reviewed all advertising prices. Initiated payroll for Sales department. Responsible for the internal and external transfer of accounts. Oversaw the printing and distribution sales reports and contracts as well as performing filing and copying duties. Proofread all contracts forwarded by Sales department, made necessary corrections and reviewed all advertising prices. Initiated payroll for Sales department. Responsible for the internal and external transfer of accounts. Oversaw the printing and distribution sales reports and contracts as well as performing filing and copying duties.