Suzette Maley
Director Customer Support & Operations at Paramount Communication Group- Claim this Profile
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Bio
scott snyder
Suzette Maley and I worked closely together for several years. Suzette managed the billing and AR group with Cable & Wireless PLC eMessaging. Often times we worked together resolving customer requests / problems and pre-pay issues. She was always very responsive to the needs of the customer. As we served as a global platform, resolution was more often a 24/7 requirement than a conventional US operation. Suzette was available for all issues no matter when resolution was required. We moved together to Premiere Global after the acquisition of the eMessaging group. Suzette quickly was recognized as a stand out value to the entire organization. Dealing with a legacy customer base, and a new set of customers - Suzette continued to be my go to person on a variety of issues. I could always depend on Suzette to provide complete research and correct answers no matter the scope of the issue at hand. I consider Suzette Maley a top of the line professional. At all times she gave 100% effort and I am lucky to have had the pleasure of working along side Suzette in both environments. I would be proud to have Suzette as part of any team I'd be part of - and would without hesitation want her along with me if I were to manage my own business enterprise.
scott snyder
Suzette Maley and I worked closely together for several years. Suzette managed the billing and AR group with Cable & Wireless PLC eMessaging. Often times we worked together resolving customer requests / problems and pre-pay issues. She was always very responsive to the needs of the customer. As we served as a global platform, resolution was more often a 24/7 requirement than a conventional US operation. Suzette was available for all issues no matter when resolution was required. We moved together to Premiere Global after the acquisition of the eMessaging group. Suzette quickly was recognized as a stand out value to the entire organization. Dealing with a legacy customer base, and a new set of customers - Suzette continued to be my go to person on a variety of issues. I could always depend on Suzette to provide complete research and correct answers no matter the scope of the issue at hand. I consider Suzette Maley a top of the line professional. At all times she gave 100% effort and I am lucky to have had the pleasure of working along side Suzette in both environments. I would be proud to have Suzette as part of any team I'd be part of - and would without hesitation want her along with me if I were to manage my own business enterprise.
scott snyder
Suzette Maley and I worked closely together for several years. Suzette managed the billing and AR group with Cable & Wireless PLC eMessaging. Often times we worked together resolving customer requests / problems and pre-pay issues. She was always very responsive to the needs of the customer. As we served as a global platform, resolution was more often a 24/7 requirement than a conventional US operation. Suzette was available for all issues no matter when resolution was required. We moved together to Premiere Global after the acquisition of the eMessaging group. Suzette quickly was recognized as a stand out value to the entire organization. Dealing with a legacy customer base, and a new set of customers - Suzette continued to be my go to person on a variety of issues. I could always depend on Suzette to provide complete research and correct answers no matter the scope of the issue at hand. I consider Suzette Maley a top of the line professional. At all times she gave 100% effort and I am lucky to have had the pleasure of working along side Suzette in both environments. I would be proud to have Suzette as part of any team I'd be part of - and would without hesitation want her along with me if I were to manage my own business enterprise.
scott snyder
Suzette Maley and I worked closely together for several years. Suzette managed the billing and AR group with Cable & Wireless PLC eMessaging. Often times we worked together resolving customer requests / problems and pre-pay issues. She was always very responsive to the needs of the customer. As we served as a global platform, resolution was more often a 24/7 requirement than a conventional US operation. Suzette was available for all issues no matter when resolution was required. We moved together to Premiere Global after the acquisition of the eMessaging group. Suzette quickly was recognized as a stand out value to the entire organization. Dealing with a legacy customer base, and a new set of customers - Suzette continued to be my go to person on a variety of issues. I could always depend on Suzette to provide complete research and correct answers no matter the scope of the issue at hand. I consider Suzette Maley a top of the line professional. At all times she gave 100% effort and I am lucky to have had the pleasure of working along side Suzette in both environments. I would be proud to have Suzette as part of any team I'd be part of - and would without hesitation want her along with me if I were to manage my own business enterprise.
Experience
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Paramount Communication Group
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Director Customer Support & Operations
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Nov 2007 - Present
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Billing/AR Manager
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Jan 2003 - Jun 2007
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Billing Manager
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1994 - 2003
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Billing Manager
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1980 - 1987
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Education
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The University of Texas at Austin