Suzette Johnson

Business Operation Specialist - Reporting Lead at Georgia Department of Human Services
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Contact Information
us****@****om
(386) 825-5501
Location
Decatur, Georgia, United States, GE

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Experience

    • United States
    • Government Administration
    • 700 & Above Employee
    • Business Operation Specialist - Reporting Lead
      • Jul 2015 - Present

      • Provide report data mapping recommendations • Review report data mapping ETL logic • Review and inspect SQL (Structured Query Language, ETL (Extraction, Transformation and Loading), C++, Java Script and Cobol logic • Review SQL and ETL reporting scripts for Georgia SHINES and Federal reports • Validating final report data for Georgia SHINES reports • Creating test scripts • Creates, review and manage testing detailed test plans to technical specifications • Testing cases based on software/hardware requirements to determine bugs and whether product improves efficiencies. • Identifying and logging system defects • Providing support for Business Object (OBIEE) and Federal report (NCAND, AFCARS and NYDT) Reports • Providing feedback, clarity and recommendations for best approach, relating to DFCS reporting needs. • Resolving system functionality questions • Reviewing SQL Script for data quality • Participating in JAD (Joint Application Design) session • Participating and/or leading JAR (Joint Application Requirement) session • Confirm project requirements by reviewing program objectives, input data, and output requirements with developer, subject matter experts, and client. • Creates work flow charts and diagrams using knowledge of current system programming and logic. • Analyzes data contained in the database, identifies data integrity issues with existing and proposed systems and implements solutions. • Oversee the maintenance of historical records of documented program development and revisions. • Prioritizes and manages multiple projects within design specifications, timelines and budget restrictions. Show less

    • Business Analyst
      • Oct 2006 - Nov 2013

      GA SHINES Reporting Lead, Providing report data mapping recommendations and review report data mapping ETL logic and SQL (Structured Query Language) scripts. I also lead User Acceptance Testing (UAT) for reporting tool by validating final report data, creating and executing test scripts. Has the Business Operations Specialist, I also review and manage testing detailed test plans to technical specifications. Has a Business Analyst with the Office of Information Technology, my responsibilities included, data mapping; requirements gathering; writing functional and technical specification; user interface and screen design. Experience developing process maps for manual and automated processes, using various process and system mapping methodologies. I have the tactical ability to introduce and document all testing guidelines, philosophies, processes, methodologies and appropriate tool sets and my ability to develop and report software related metrics, that is used to baseline continuous improvement efforts. My technical knowledge includes TECHNICAL KNOWLEDGE Fluent with Microsoft Word, Excel, Access, Project Management, PowerPoint, Visio and Adobe Acrobat & Photoshop CC, SQL Developer, Oracle Business Intelligence Enterprise Edition (OBIEE), Statewide Automatic Child Welfare Information System (SACWIS), SAP, MAXIMO, Databases, Advanced Spreadsheets, MS operating systems, various automatic incident and test tracking applications. Understanding of all phases of the MS Software Development Life Cycle and process methodologies Show less

    • United States
    • Utilities
    • 700 & Above Employee
    • Business Analyst
      • Jun 1996 - Oct 2005

      Data mapping; requirements gathering; writing functional and technical specification; user interface and screen design. Experience developing process maps for manual and automated processes, using various process and system mapping methodologies. I also have extensive knowledge and have played key roles in all phases of a project implementation, from Design to Go-Live.

    • Facilitator
      • Jun 1996 - Oct 2005

      I've lead cross-functional team meetings to build a case for change based on how both Electric Field Operations and Gas Field Service employees could improve customer service and satisfaction, eliminate waste and delays. I function has a liaison between the company, customer and vendors to assure best quality and lowest cost is obtained and building loyalty by providing superior service to meet or exceed the needs of all internal and external customers.

    • United States
    • Telecommunications
    • 700 & Above Employee
    • mother of Marqus Carr and Marvin Singleton Carr
      • 1986 - 1987

    • mother of Marqus Carr and Marvin Singleton Carr
      • 1986 - 1987

Education

  • Westwood College
    Business Management
    2010 - 2013
  • river rouge high school
    1976 - 1981

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