Suzette Jefferies

Assistant Information Commissioner (External Review) at Office of the Information Commissioner (Queensland)
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Contact Information
us****@****om
(386) 825-5501
Location
Brisbane City, Queensland, Australia, AU

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Credentials

  • Admitted as solicitor
    High Court of Australia
    Jan, 2005
    - Nov, 2024
  • Admitted as solicitor
    Supreme Court of Queensland
    Jan, 2004
    - Nov, 2024

Experience

    • Australia
    • Government Administration
    • 1 - 100 Employee
    • Assistant Information Commissioner (External Review)
      • Aug 2017 - Present

      As an Assistant Information Commissioner (External Review) with the Queensland Office of the Information Commissioner (OIC), I have had a significant role in developing OIC's approaches to alternative dispute resolution within the external review jurisdiction, including establishing and leading OIC’s intake and resolution team and designing and developing the organisation’s knowledge management processes and resources. My role involves strategic management of a high-volume case load and coaching and supervising a team of Review Officers in legal analysis, effective communication, and negotiating interest-based outcomes. As a delegated decision-maker I ensure review processes are fair and formal decisions are evidence-based and legally robust. I also provide advice to the Right to Information Commissioner and Information Commissioner on matters relevant to OIC’s external review functions. Show less

    • Australia
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Policy Officer
      • Feb 2023 - Apr 2023

    • Australia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Research and Evaluation, Client Intake and Assessment, Community Engagement and Strategy
      • Mar 2022 - Oct 2022

    • Australia
    • Government Administration
    • 1 - 100 Employee
    • Assistant Information Commissioner (Assistance & Monitoring)
      • Oct 2014 - Apr 2016

      This role involved leading OIC’s Assistance and Monitoring teams to raise awareness of RTI and IP obligations by providing a comprehensive information and assistance service (e.g., publishing guidelines and operating a telephone inquiry service), designing and delivering training programs both online and in-person, undertaking stakeholder engagement, and conducting & reporting on compliance audits.Projects l lead delivered on strategic objectives, including by partnering with universities, academic researchers and other stakeholders. These included:- The Transparency Occasional Paper Series (joint initiative with ANZSOG)- Decision Writing training workshops and resources for RTI & IP practitioners; and- Plain Language communication review and tailored writing workshops (Dr Roslyn Petelin). Show less

    • Assistant Information Commissioner (External Review)
      • Oct 2007 - Sep 2014

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Facilitator, Legal Clinic, QUT Law School
      • Jul 2008 - Nov 2011

      • Designed and delivered the legal clinic course which included culturally responsive practice approaches and panel discussions with legal practitioners about ethical issues arising in practice.• Engaged with community & government legal services to secure student placements and address issues arising in the internships.

    • Unit Coordinator, Learning in Professional Practice, QUT Law School
      • Oct 2010 - Feb 2011

      I was responsible for all aspects of course delivery, including working with students and public, private and non-government organisations to support student learning and internship experiences.

    • Higher Education
    • 700 & Above Employee
    • Tutor, The Legal Profession, T.C. Beirne School of Law
      • Jul 2007 - Nov 2007

      Conducted weekly tutorials on lawyers’ professional responsibility and ethical obligations. Conducted weekly tutorials on lawyers’ professional responsibility and ethical obligations.

    • Australia
    • Law Practice
    • 100 - 200 Employee
    • Graduate and Solicitor
      • Feb 2004 - Dec 2006

      • Provided advice, training and legal services to private & public sector entities, educational institutions and non-profit organisations, primarily on employment and anti-discrimination issues. • Represented clients in litigation, conciliation conferences & settlement negotiations. • Provided advice, training and legal services to private & public sector entities, educational institutions and non-profit organisations, primarily on employment and anti-discrimination issues. • Represented clients in litigation, conciliation conferences & settlement negotiations.

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Project Co-ordinator, LawEthics Website Development Project, QUT Law School
      • Nov 2003 - Feb 2004

      I designed and managed development of the LawEthics website (based on my final year research paper) for integration in the QUT Bachelor of Laws curriculum.

    • Tutor
      • Mar 2003 - Oct 2003

      Tutor, Oodgeroo UnitI provided peer support and tutoring to First Nations students undertaking legal studies.

    • Research Assistant
      • Feb 2002 - Oct 2003

      I undertook legal research for several QUT academics in various legal disciplines, including sentencing and restorative justice processes.

Education

  • Griffith University
    Master of Human Services
  • QUT (Queensland University of Technology)
    Bachelor of Laws - LLB
  • QUT (Queensland University of Technology)
    Bachelor of Arts - BA
  • The Australian National University
    Graduate Diploma in Legal Practice
  • Flinders University
    Graduate Certificate in Public Sector Management

Community

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