Suzette Bana
Senior Technical Support Manager at LiveAction Software- Claim this Profile
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English Professional working proficiency
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Tagalog Full professional proficiency
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Bisaya Native or bilingual proficiency
Topline Score
Bio
Joseph Elgin
In May 2011 I had the honor in working with Suzette on a Project in Paris, France dealing with a company merger. Our task was to successfully converge two networks in two weeks. Suzette's knowledge in networking and problem solving was very impressive. We both encountered many problems and Suzette was quick to come up with idea on how to solve them. She was very dedicated and I will personally recommend Suzette for any job.
Joseph Elgin
In May 2011 I had the honor in working with Suzette on a Project in Paris, France dealing with a company merger. Our task was to successfully converge two networks in two weeks. Suzette's knowledge in networking and problem solving was very impressive. We both encountered many problems and Suzette was quick to come up with idea on how to solve them. She was very dedicated and I will personally recommend Suzette for any job.
Joseph Elgin
In May 2011 I had the honor in working with Suzette on a Project in Paris, France dealing with a company merger. Our task was to successfully converge two networks in two weeks. Suzette's knowledge in networking and problem solving was very impressive. We both encountered many problems and Suzette was quick to come up with idea on how to solve them. She was very dedicated and I will personally recommend Suzette for any job.
Joseph Elgin
In May 2011 I had the honor in working with Suzette on a Project in Paris, France dealing with a company merger. Our task was to successfully converge two networks in two weeks. Suzette's knowledge in networking and problem solving was very impressive. We both encountered many problems and Suzette was quick to come up with idea on how to solve them. She was very dedicated and I will personally recommend Suzette for any job.
Credentials
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Cisco Certified Network Associate
-May, 2015- Sep, 2024
Experience
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LiveAction Software
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United States
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Software Development
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100 - 200 Employee
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Senior Technical Support Manager
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Apr 2022 - Present
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Technical Support Manager
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Jun 2018 - Apr 2022
Support Escalation and Manager
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Technical Support Engineer 3
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Mar 2017 - Jun 2018
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Technical Support Engineer 2
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May 2016 - Mar 2017
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Technical Support Engineer 1
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Jul 2015 - May 2016
LiveAction is an award winning software designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveAction features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveAction accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems. Learn more at www.liveaction.com. Show less
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Barracuda Networks
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Support Engineer
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Mar 2011 - Aug 2014
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Ohlone College
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United States
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Higher Education
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400 - 500 Employee
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Student Lab Assistant
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Aug 2009 - May 2011
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SIGMAnet
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Denmark
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Information Technology & Services
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1 - 100 Employee
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Junior Lab Network Engineer
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Dec 2010 - Mar 2011
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Murphy, McKay & Associates
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United States
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Information Technology & Services
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1 - 100 Employee
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IT Relocation Technician
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Jul 2010 - Dec 2010
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Education
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2019 - 2019
UC Berkeley Executive Education New Managers BootCamp
Business Management -
2008 - 2011
Ohlone College
Computer Networks and Emerging Technology -
2000 - 2005
Asian College Of Technology
B.S, Computer Engineering
Community
