Suzette Acoba
Executive waitess at Wyndham Garden- Claim this Profile
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Bio
Experience
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Wyndham Garden
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United States
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Hospitality
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100 - 200 Employee
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Executive waitess
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Nov 2022 - Present
Ensure that all guests are served to the hotels standard in the Lounge areas. Display highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas. Takes orders for, serves (where applicable, prepares) food and beverages to guests as per the hotels standards in a friendly, timely and efficient manner. Ensure that all guests are served to the hotels standard in the Lounge areas. Display highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas. Takes orders for, serves (where applicable, prepares) food and beverages to guests as per the hotels standards in a friendly, timely and efficient manner.
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The roadhouse manila bay
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Philippines
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Bar Waitress
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Mar 2022 - Oct 2022
Interacting with customers by taking their orders, making recommendations, providing them with accurate bills, serving them food and drinks, processing payments, and supplying them with whatever they need in a timely manner. Handling multiple tables and tasks in an efficient manner. Cleaning and clearing tables. Assisting with opening and closing duties, such as preparing ingredients and restocking items, such as straws, napkins, etc. Learning about food and beverages, such as wine, beer, and cocktails. Taking inventory of supplies and ingredients. Checking identification to ensure customers are the proper age to purchase alcoholic beverages. Standing, walking and carrying heavy trays of food and drinks. Show less
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Okada Manila
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Philippines
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Travel Arrangements
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700 & Above Employee
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Captain Waiter
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Nov 2018 - Jul 2020
Train and supervise restaurant servers to give high standards of service in terms of time, quality and personalization. Supervises the mise-en-place of the assigned station to ensure a smooth service during operation. Inspect table layouts in the station ensuring that they meet the standards set. Cashiering. Bar waitress. Hostess. Train and supervise restaurant servers to give high standards of service in terms of time, quality and personalization. Supervises the mise-en-place of the assigned station to ensure a smooth service during operation. Inspect table layouts in the station ensuring that they meet the standards set. Cashiering. Bar waitress. Hostess.
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Shakey's Philippines (Shakey's Pizza Asia Ventures, Inc.)
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Philippines
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Restaurants
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400 - 500 Employee
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Waitress
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Nov 2016 - Nov 2019
Provide excellent customer services Always strive towards best customer satisfaction Greet customers and present menus Make suggestions based on their preferences Take and serve food/drinks orders Up-sell when appropriate Arrange table settings Keep tables clean and tidy at all times Check products for quality Deliver checks and collect payments Cooperate and communicate with all serving and kitchen staff Adhere to all relevant health department rules/regulations and all customer service guidelines Show less
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Education
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Marikina Polytechnic College, Marikina City
Bachelor's degree, Food service and management -
Marikina Polytechnic College, Marikina City
Bachelor's degree, Restaurant/Food Services Management