Suzel Fernandes
Office Manager / Assistant to the CEO at Air Charter International- Claim this Profile
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English Native or bilingual proficiency
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Hindi -
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Marathi -
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Konkani -
Topline Score
Bio
Arpita Mitra
Suzel is a gifted professional and excels in her endeavours to manage Administration and Front Office. Suzel’s personality and people management skills help her manage her responsibilities effortlessly. She is disciplined, target focussed, hardworking and yet finds a beautiful balance between internal and external customer service and delivery. Suzel is a trusted team player and takes on new responsibilities with an open heart. While managing Suzel at ACI, I found her to be trustworthy and diligent - an excellent team member! I wish Suzel all the very best in her career.
Nabnita Jit
Suzel has been a member of my team for the last four years at ACI group. She is a highly organised team member and dependable colleague. One could always rely on Suzel to organise calenders, event, admin support for any size of team or groups required. Her negotiation and organising skill and experience is par execellence. Once a task is given Suzel always ensures she fulfilles it to the highest standard possible. One would be hard pressed to find any fault in her organising or admin skills. Her attention to details and ability to work in a diverse team is her biggest strength. She will always be an employee of choice in any Organisation. My best to her always!
Arpita Mitra
Suzel is a gifted professional and excels in her endeavours to manage Administration and Front Office. Suzel’s personality and people management skills help her manage her responsibilities effortlessly. She is disciplined, target focussed, hardworking and yet finds a beautiful balance between internal and external customer service and delivery. Suzel is a trusted team player and takes on new responsibilities with an open heart. While managing Suzel at ACI, I found her to be trustworthy and diligent - an excellent team member! I wish Suzel all the very best in her career.
Nabnita Jit
Suzel has been a member of my team for the last four years at ACI group. She is a highly organised team member and dependable colleague. One could always rely on Suzel to organise calenders, event, admin support for any size of team or groups required. Her negotiation and organising skill and experience is par execellence. Once a task is given Suzel always ensures she fulfilles it to the highest standard possible. One would be hard pressed to find any fault in her organising or admin skills. Her attention to details and ability to work in a diverse team is her biggest strength. She will always be an employee of choice in any Organisation. My best to her always!
Arpita Mitra
Suzel is a gifted professional and excels in her endeavours to manage Administration and Front Office. Suzel’s personality and people management skills help her manage her responsibilities effortlessly. She is disciplined, target focussed, hardworking and yet finds a beautiful balance between internal and external customer service and delivery. Suzel is a trusted team player and takes on new responsibilities with an open heart. While managing Suzel at ACI, I found her to be trustworthy and diligent - an excellent team member! I wish Suzel all the very best in her career.
Nabnita Jit
Suzel has been a member of my team for the last four years at ACI group. She is a highly organised team member and dependable colleague. One could always rely on Suzel to organise calenders, event, admin support for any size of team or groups required. Her negotiation and organising skill and experience is par execellence. Once a task is given Suzel always ensures she fulfilles it to the highest standard possible. One would be hard pressed to find any fault in her organising or admin skills. Her attention to details and ability to work in a diverse team is her biggest strength. She will always be an employee of choice in any Organisation. My best to her always!
Arpita Mitra
Suzel is a gifted professional and excels in her endeavours to manage Administration and Front Office. Suzel’s personality and people management skills help her manage her responsibilities effortlessly. She is disciplined, target focussed, hardworking and yet finds a beautiful balance between internal and external customer service and delivery. Suzel is a trusted team player and takes on new responsibilities with an open heart. While managing Suzel at ACI, I found her to be trustworthy and diligent - an excellent team member! I wish Suzel all the very best in her career.
Nabnita Jit
Suzel has been a member of my team for the last four years at ACI group. She is a highly organised team member and dependable colleague. One could always rely on Suzel to organise calenders, event, admin support for any size of team or groups required. Her negotiation and organising skill and experience is par execellence. Once a task is given Suzel always ensures she fulfilles it to the highest standard possible. One would be hard pressed to find any fault in her organising or admin skills. Her attention to details and ability to work in a diverse team is her biggest strength. She will always be an employee of choice in any Organisation. My best to her always!
Credentials
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Certificate course in “Microsoft Office”
Bureau of Information Technology Studies (BITS) -
Diploma in “Compact Travel and Tourism”
The Institute of Hotel, Cargo and Tourism Management (IHCTM), -
Diploma in “Executive Secretarial Course”
Davars College
Experience
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Air Charter International
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United Arab Emirates
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Airlines and Aviation
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1 - 100 Employee
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Office Manager / Assistant to the CEO
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Apr 2016 - Present
CEO’s desk • Calendar management, Booking of appointments for Golf, guests, dinners, external meetings, doctors • Apply for medical reimbursements • Travel management – Complex air tickets, airport transfers, hotel accommodation, car rentals, business and personal visas, credit cards payment • Personal driver - coordinate daily pick up and drop, meetings • Personal household - Villa maintenance, tenancy contract renewal, utility payments, phone bills, boat registration insurance and renewal, car fleet maintenance registration, insurance • Renew and update personal memberships, subscriptions, business cards • Investigated topics and produced concise summaries • Coordinate business meetings Company Administration • Reception - meet and greet, phone calls • Facilities Management - Company accommodation - Renewal of contracts, maintenance, allocation, utility payment - DEWA, DU, Palm utilities, DP World • Office maintenance - Trade license, establishment card renewals, maintenance and upkeep improvements, tenancy contract renewals, rent payments, stationery, pantry inventory, couriers, furniture, medicines, petty cash, cleaning contracts, plant maintenance • New office registrations and staff mobilization • Courier administration, PO Box renewals, Merchandise procurement • Company vehicle fleet management - registration, renewal, insurance, maintenance, Salik • Record keeping - retention, protection, retrieval, transfer and disposal of records • Staff Travel Management - air tickets, visas-visit/business, hotel accommodation, airport transfers, travel advance, arrangement for new joiners • Reconcile Expense reports / Mileage forms • Celebrations - Occasions, birthdays, farewell, Eid hampers, Christmas hamper • Team Management (Driver & Admin assistant) HR Support • Assist HR with Medical insurance • Assist Corporate Affairs with vehicle fleet insurance • Assist HR with salary reimbursements & deductions • Employee Leave tracking Show less
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AP Finsoft FZE, Dubai
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United Arab Emirates
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Office Manager / Executive Assistant
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Aug 2013 - Feb 2016
• Independently set up the Dubai office for AP Finsoft without any supervision • Renew trade license, lease, preparation of salary certificates, visas for employees – work as a PRO • Interact with UAE and UK accountants regarding payroll, invoicing reports, UK VAT submission • Website updation • Updating recruitment database of Calypso related job openings for various locations • Maintain leave schedules, procuring business cards, manage location related expenses • Create PowerPoint presentations for business development. • Handle all incoming and outgoing communication including e-mails and circulars to clients and vendors • Travel/hotel/visa arrangements for the Managing director • Schedule meetings and conference calls Show less
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Asymilate
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Banking
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1 - 100 Employee
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Office Manager & Secretary
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Jun 2009 - May 2013
Administrative Functions • Screen incoming calls, emails and take messages • Arrange meetings, typing of minutes, prepare presentations • Collate and submit travel expenses, Filing, Organize office operations • Print business cards, Booked travel arrangements/hotel accommodations • Renew trade license, lease, preparation of salary certificates, visas for employees in Tecom • Collate skill matrix of consultants • Global invoicing • Update prospective candidate databases for recruitment • Create new client projects in Socket Timesheet • Prepare timesheets, get approval and process payment • Update the Asset Register inclusive of equipment’s, software details, furniture, library books, Check stock to determine inventory levels • Invoice generation for the Dubai office in QuickBooks Human Resources • Design and implement office policies, Employee Handbook; Induction pack, Code of conduct • Prepare the Operations Manual for South Africa, London and Dubai • Keep a track of Insurance policies for office • Payroll, Salary generation, Pay slips • Update details in Paysoft • Maintain leave schedule for employees of all region • Creation of surveys for Performance appraisals, Client feedback • Liaise with banks for account opening of new joiners • Prepare Offer letters, employment contracts • Update documents on Knowledge Tree Recruitment • Update Resume’s in CATS (Applicant Tracking System) • Shortlist CVs for different IT positions • Schedule interview calls; Conduct first level screening interview Show less
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IntegraScreen
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Research Services
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1 - 100 Employee
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Manager Business Support
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Oct 2006 - Feb 2009
Administrative Functions • Handle office expenses, stationery and pantry requirements • Sorting and distribution of incoming and outgoing mail • Organize travel arrangements for Directors, Line Managers and employees. • Make local bill payments (telephone, mobiles) • Assist the Corporate Communications Department • Liaise and coordinate with the Head office in Singapore • Set up appointments for the Directors and arrange conferences and meetings • Renew Trade license, Lease, Office insurance, visa documentation with Tecom • Compile and maintain databases, research and analysis of data Human Resources • Interact with new joiners for compilation of their personal details • Liaise with HR regarding processing of medical claims, payroll, insurance, end of service benefits • Prepare Employment contracts, Employee headcount report, Salary certificates • Maintaining records of leave and annual ticket utilization • Update employee files and records Finance • Handle the UAE Company accounts, cheques, remittances • Daily update of bank and inflow statements; Prepare weekly & monthly reports • Update the Accounts Receivable statement with funds received from the client • Regular follow-up on payments due from clients. • Coordinate with Finance for processing of vendor invoices • Liaise with banks for queries relating to the transactions in the bank statements • Prepare the Standard Operating Procedure Manual for ISO implementation of the Pre-Employment Screening Department Show less
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First Advantage India
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India
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Human Resources Services
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200 - 300 Employee
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Manager – Pre & Post employment screening
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Jan 2003 - Oct 2006
February 22, 2004 – October 15, 2006 (Dubai, UAE) June 01, 2003 – February 09, 2004 (Mumbai, India) Manager – Pre & Post employment screening • Manage 25 clients inclusive of Multinational corporations, Investment banks, Technology and Telecom companies • Coordinate with clients regarding Pre-employment screening reports, queries and insufficiencies required to complete the background screening • Timely dispatch of reports to the clients within the given time frame • Manage a team of 10 members • Regular supervision, training, peer support and exchanging skills. • Conduct interviews, test and short listed candidates January 01, 2003 – May 31, 2003 Assistant Manager – Pre & Post employment screening • Manage 13 clients in various sectors • Perform education, employment, professional and database checks from employers and education institutions internationally. • Prepare classified client reports and maintained a MIS • Directly coordinate with the client for timely delivery of reports. • Manage a team of 6 members • Review reports and monitor the progress of an individual Show less
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First Advantage
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Executive Assistant to the Managing Director
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Jun 2001 - Dec 2002
• Diary management for the Managing Director • Record minutes of the meeting • Prepare presentations, materials and documentation for use in meetings • Provide general office support which included screening telephone calls • Create and maintain computer and paper-based filing • Manage travel itineraries and logistics for accommodations for employees. • Update the company accounts • Diary management for the Managing Director • Record minutes of the meeting • Prepare presentations, materials and documentation for use in meetings • Provide general office support which included screening telephone calls • Create and maintain computer and paper-based filing • Manage travel itineraries and logistics for accommodations for employees. • Update the company accounts
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Mastek
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Secretary to the Group Senior Vice President - Human Resources
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Oct 2000 - May 2001
• Co-ordinate administrative arrangements for weekly and fortnightly meetings with HR Functionaries • Record and distribute Minutes of the meeting • Maintain the calendar of appointments • Schedule interviews when necessary • Prepare standard written correspondence with external parties • Filing and keeping records of documents • Handle all telephone calls effectively • Settle claims (Outstation travel, Petrol/ toll, Food tickets, Driver’s salary, Books reimbursement) • Clear bills (Telephone, Mobile, Bank accounts, Club Memberships) Show less
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Universal Express Travels & Tours Private Limited
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Mumbai Area, India
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Domestic Counter Executive / Secretary to the Managing Director
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Feb 1999 - Feb 2000
• Reservations, confirmations and issuing tickets of all domestic airlines within India • Coordinate hotel and travel arrangements for guests in co-ordination with members of ‘Interserve’ ( a network of Travel Agents in major metro cities ) • Manage the day-to-day business correspondence with various airlines • Plan and schedule meetings and appointments for the Managing Director • Reservations, confirmations and issuing tickets of all domestic airlines within India • Coordinate hotel and travel arrangements for guests in co-ordination with members of ‘Interserve’ ( a network of Travel Agents in major metro cities ) • Manage the day-to-day business correspondence with various airlines • Plan and schedule meetings and appointments for the Managing Director
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Education
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University of Mumbai
Bachelor of Commerce, Financial Accounting & Auditing
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