Suzanne Bailey, PMP

Sr. Program Manager/Project Manager at Self employed
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Contact Information
us****@****om
(386) 825-5501
Location
Marietta, GE

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Experience

    • Denmark
    • Information Technology & Services
    • 500 - 600 Employee
    • Sr. Program Manager/Project Manager
      • Nov 2023 - Present

      Remote Accepting short and long-term contract work. I am also open to full-time, 100% remote positions.

    • United States
    • Marketing Services
    • 100 - 200 Employee
    • Sr. Program Manager - Client Success
      • Oct 2021 - Nov 2023

      Atlanta, Georgia, United States Summit is a human engagement company – bringing together a unique range of offerings to solve for today’s challenges.

    • United States
    • IT Services and IT Consulting
    • Founder & Director, Marketing & Operations
      • May 2021 - Sep 2021

      High Point, North Carolina, United States Digitally Green, a high-tech start up company in the field of content management and analytics, with the intention of disrupting the status quo and advocate for consumer transparency in the digital web ecosystem.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Senior Program Manager
      • Mar 2017 - Dec 2020

      Greater Atlanta Area GoPivot™ uses point-based rewards as a more effective way to motivate your employees, so you can reduce OSHA incidents, improve health and wellness, or drive any other new initiative. Too often with these initiatives, people’s good intentions turn into broken promises. That’s because employees need a more compelling reason to change. The GoPivot™ approach eliminates pointless rewards, misfit solutions, and wasted dollars. It’s how our FitWarrior participants lose an average of 25 pounds, and… Show more GoPivot™ uses point-based rewards as a more effective way to motivate your employees, so you can reduce OSHA incidents, improve health and wellness, or drive any other new initiative. Too often with these initiatives, people’s good intentions turn into broken promises. That’s because employees need a more compelling reason to change. The GoPivot™ approach eliminates pointless rewards, misfit solutions, and wasted dollars. It’s how our FitWarrior participants lose an average of 25 pounds, and how our safety clients reduce OSHA incidents by 40–60%. Our approach is so effective that we make a commitment to every client: If your people don’t change, you don’t get charged. GoPivot™. Give everyone a reason to change™. Become a Changemaker today: www.gopivotsolutions.com Show less

    • United States
    • Strategic Management Services
    • 1 - 100 Employee
    • Senior Program Project Manager, Travel Operations
      • Mar 2012 - Feb 2017

      Atlanta, GA Manage all aspects of meeting and incentive travel projects from initiation to close. Requirements include working in a team environment, program development, contracting, budgeting, reporting cost savings, client presentations and conference calls, vendor management, project tracking in Teamwork, program execution, coordinating and tracking deadlines with internal and external service providers, assist with website and mobile app requirements and content, building and maintaining client… Show more Manage all aspects of meeting and incentive travel projects from initiation to close. Requirements include working in a team environment, program development, contracting, budgeting, reporting cost savings, client presentations and conference calls, vendor management, project tracking in Teamwork, program execution, coordinating and tracking deadlines with internal and external service providers, assist with website and mobile app requirements and content, building and maintaining client relationships. * Managed $10 million budget that closed 2% - 3% under budget for 2 consecutive years * Negotiated client savings of $2 million in 2014, averaging 10% of the budget per project * Co-managed the company’s largest strategic account for 2 consecutive years with client retention Show less

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Planner/Attendee Management Specialist
      • Sep 2010 - Mar 2012

      Greater Atlanta Area Source, develop, plan, and monitor conference management systems to support facilitation of nationwide meetings. Responsible for internal account management, gathering client and project requirements, creating business solutions, team meetings, budget management, on-site management, building registration website, billing, and closing project documentation. Personally responsible for 100 – 150 meetings annually.

    • Business Consulting and Services
    • Project Manager (Intern)
      • Aug 2010 - Sep 2010

      Internship

    • United States
    • Strategic Management Services
    • 1 - 100 Employee
    • Senior Planner
      • 1996 - 2009

      Worked with vice presidents and account executives as a subject matter expert to secure new business and manage existing client partnerships. Established and maintained vendor and client relationships. Responsible for program development, proposals, budgeting, and contracting on a global basis. * Managed client budgets up to $3 million per project * Contracted an average of $4 million in revenue annually * Negotiate client savings between $400,000 and $1.5 million annually *… Show more Worked with vice presidents and account executives as a subject matter expert to secure new business and manage existing client partnerships. Established and maintained vendor and client relationships. Responsible for program development, proposals, budgeting, and contracting on a global basis. * Managed client budgets up to $3 million per project * Contracted an average of $4 million in revenue annually * Negotiate client savings between $400,000 and $1.5 million annually * Co-managed the company’s largest strategic account for 7 consecutive years * Successfully managed 10 – 14 projects simultaneously * GEM Award Winner - Going the Extra Mile working with clients and internal customers

    • Airline Purchasing Manager
      • 1993 - 1996

      * Managed airline vendor relations and contracts * Client cost analysis and feasibility studies * Established partnership alliances with major air carriers such as Delta and KLM * Reduced customer air travel costs by 10% on average * Improved client relations by creating a standard protocol for cost analysis and quarterly evaluation reducing air cost budget deviation from 30% to 7% on average

    • Manager, Travel Operations
      • 1990 - 1993

      * Assisted Director of Operations with management of 12 – 16 employees * Responsible for process development and implementation, training, conflict resolution, contract review and execution, and client relations * Supervised 4 – 8 reservationists, key responsibilities were customer service standards, mentoring, workload allocation, and client reports * Developed and staffed a temporary reservation center. The success of this project played a key role in securing the company's largest… Show more * Assisted Director of Operations with management of 12 – 16 employees * Responsible for process development and implementation, training, conflict resolution, contract review and execution, and client relations * Supervised 4 – 8 reservationists, key responsibilities were customer service standards, mentoring, workload allocation, and client reports * Developed and staffed a temporary reservation center. The success of this project played a key role in securing the company's largest single program profit for 14 consecutive years

Education

  • Georgia State University
    B.B.A., Marketing
    1987 - 1990
  • Waters Management Group
    PMP, Project Management Professional
    2010 - 2010
  • Auburn University
    International Business, French

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