Suzanne Smith

Operations Administrator at Storr Office Environments
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Contact Information
us****@****om
(386) 825-5501
Location
Raleigh-Durham-Chapel Hill Area

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Experience

    • United States
    • Furniture and Home Furnishings Manufacturing
    • 100 - 200 Employee
    • Operations Administrator
      • Jan 2022 - Present

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Human Resources Specialist
      • 2020 - 2021

      • Hired to manage and optimize mass data conversion to new HR software (UKG Pro/Ulti Pro) and create tutorials, electronic forms, etc. to make the transition easy and efficient.• Developed and implement payroll system for all employees ensuring data is accurate and timely.• Generated and trained business forms for business managers at 95 locations to help them manage their employees (new hire forms, employee change, employee termination, etc.).• Utilized Microsoft Teams to touch base with department colleagues while working remote to make sure tasks were completed on time and correct.• Created manuals for New Hires and Business Managers on how to use the new system and onboard effectively. Show less

    • Data Manager
      • 2018 - 2020

      • Directed data operations projects for Data Operations department with the goal of optimizing information for the organization by strategically collecting, analyzing, and interpreting relevant data.• Operated Blackbaud Raiser’s Edge/NXT to compile information and translate data into reports that could be used for fundraising opportunities, strategic plans, and organizational optimization.• Charged with overseeing all financial gift tracking for the 7.5 million annual appeal for 95 locations.• Improved data flow and speed from financial institution along with meeting with them weekly to open communication and certify targets were on track.• Trained staff on Blackbaud Raiser’s Edge NXT at regional conferences with audiences of 40-50 totaling (160-200 people/yr.).• Learned all components of the Blackbaud Raiser’s Edge NXT suite and saw the capabilities the program could have for the organization; developed training on program and implemented across the board. Show less

    • Administrative Assistant/Project Assistant, Office of Communications
      • 2016 - 2018

      • Primarily administrator, working concurrently with Office of Catholic Schools, as the project assistant for communications assignments for 95 parishes and their ministries.• Updated website along with sending weekly emails using Constant Contact to the distribution list to inform them of any events, fundraising, etc.• Created directory for Diocese to make contact more efficient which included over 300 individuals and was used daily for queries and reports.

    • Administrative Assistant/Project Manager, Office of Catholic Schools
      • 2004 - 2018

      • Filled gap in the administration for the schools that did not exist before, facilitated data collection for key administration so that they could use it more effectively.• Constructed multi-faceted database to track 900 faculty and staff, and 9000 students at 29 school locations that provided personal information, demographics, test scores, enrollment, scholarships, professional development, and annual teacher license renewals.• Utilized the databases to create forms for teachers and staff along with generating key reports for superintendent to use for funding and strategic planning.• Assisted in planning and execution of yearly conference for 900 attendees. Show less

    • Registrar 2001-2004
      • 2001 - 2004

      • Responsibilities included registrations for sponsored events, data entry, reporting, distribution of materials, and billing for organizational activities for all associated ministries.

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