Suzanne Rupert

Executive Director of Employee Success (HR) and Head of Talent Recruitment at Century Vision Global
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Contact Information
us****@****om
(386) 825-5501
Location
Cleveland, Ohio, United States, US
Languages
  • English -

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Kritika Bawa

Suzanne is a wonderful leader who lays a lot of emphasis on growth and knowledge sharing for her team. She has great listening skills which enable her to be an empathetic leader. It was a pleasure working with her as she helped me to take on new responsibilities with her guidance and support. Look forward to working with her again in the future!

Lisa Latendresse, SPHR

Suzanne is a phenomenal leader and recruitment professional. Her collaborative leadership style has enabled her and her team to achieve impressive results. Her insight and counsel is one I lean on and it is extremely valuable to me as a colleague. She is able to coach and counsel leaders and employees throughout the organization -- from the Boardroom to the Mailroom. Suzanne is the purple squirrel of HR and Talent Acquisition leaders. She is a creative problem solver, a master partner and collaborator, as well as a supportive and accountable leader that achieves results.

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Experience

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Executive Director of Employee Success (HR) and Head of Talent Recruitment
      • Apr 2023 - Present
    • United States
    • Financial Services
    • 1 - 100 Employee
    • Director of Recruiting
      • May 2022 - Apr 2023

      I led a global recruiting team with employees in India, Ukraine, and the United States. • Led the development of a global Talent Acquisition team strategy aimed at attracting and retaining exceptional talent, which led to a 35-day turnaround time for filling positions I led a global recruiting team with employees in India, Ukraine, and the United States. • Led the development of a global Talent Acquisition team strategy aimed at attracting and retaining exceptional talent, which led to a 35-day turnaround time for filling positions

    • United States
    • Investment Banking
    • 100 - 200 Employee
    • Vice President Talent Management
      • Mar 2019 - May 2022

      My role at BGL consisted of Talent Management, Talent Development, Training & Retention, Culture Improvement, Benefits Administration, and Human Resources. • Built and led high performing talent acquisition and talent management team by creating and managing best recruiting practices and processes that successfully attracted high quality talent, resulting in headcount growth of 20 – 30% each year. • Designed data-driven talent management road-map to enhance recruitment… Show more My role at BGL consisted of Talent Management, Talent Development, Training & Retention, Culture Improvement, Benefits Administration, and Human Resources. • Built and led high performing talent acquisition and talent management team by creating and managing best recruiting practices and processes that successfully attracted high quality talent, resulting in headcount growth of 20 – 30% each year. • Designed data-driven talent management road-map to enhance recruitment, interviewing, training, onboarding, and workforce development processes for high-growth period, leading to a strong recruiting and talent development program for 60 new hires. • Analyzed large amounts of data to advise and influence Partners on talent needs, staffing models, and retention risks impacting long-term growth. • Established intern program for 24 with summer projects, mentorship, and case studies, leading to 85% of Analyst class filled from intern class and 98% satisfaction rating. • Reduced onboarding physical paperwork and enhanced employee experience by implementing new HRIS and Onboarding system resulting in 85% paperless onboarding. • Collaborated to develop Interviewer Training, resulting in HR compliance and calibrated interviewers. Achieved finding higher quality candidates based on scores metrics. • Led Open Enrollment on tight deadline with new carrier responsible for 100 Employees. • Achieved pulse of the organization by designing Organizational Survey to understand Employee Satisfaction and Engagement. Recommended steps to Partners and presented high level results and action steps with firm. • Was accountable for $195,000 budget that encompasses global training, university and experienced hire recruiting, applicant tracking software, events, and HRIS software. Show less My role at BGL consisted of Talent Management, Talent Development, Training & Retention, Culture Improvement, Benefits Administration, and Human Resources. • Built and led high performing talent acquisition and talent management team by creating and managing best recruiting practices and processes that successfully attracted high quality talent, resulting in headcount growth of 20 – 30% each year. • Designed data-driven talent management road-map to enhance recruitment… Show more My role at BGL consisted of Talent Management, Talent Development, Training & Retention, Culture Improvement, Benefits Administration, and Human Resources. • Built and led high performing talent acquisition and talent management team by creating and managing best recruiting practices and processes that successfully attracted high quality talent, resulting in headcount growth of 20 – 30% each year. • Designed data-driven talent management road-map to enhance recruitment, interviewing, training, onboarding, and workforce development processes for high-growth period, leading to a strong recruiting and talent development program for 60 new hires. • Analyzed large amounts of data to advise and influence Partners on talent needs, staffing models, and retention risks impacting long-term growth. • Established intern program for 24 with summer projects, mentorship, and case studies, leading to 85% of Analyst class filled from intern class and 98% satisfaction rating. • Reduced onboarding physical paperwork and enhanced employee experience by implementing new HRIS and Onboarding system resulting in 85% paperless onboarding. • Collaborated to develop Interviewer Training, resulting in HR compliance and calibrated interviewers. Achieved finding higher quality candidates based on scores metrics. • Led Open Enrollment on tight deadline with new carrier responsible for 100 Employees. • Achieved pulse of the organization by designing Organizational Survey to understand Employee Satisfaction and Engagement. Recommended steps to Partners and presented high level results and action steps with firm. • Was accountable for $195,000 budget that encompasses global training, university and experienced hire recruiting, applicant tracking software, events, and HRIS software. Show less

    • Investment Banking
    • 1 - 100 Employee
    • Senior Global Recruiting Director
      • May 2018 - Mar 2019

      Eli Global is a confederation of 100+ companies with 8,000 employees globally. In my role as the Senior Director of Global Recruiting, I created strategy and directed a team of 11 responsible for the global recruiting initiatives with recruiting responsibilities in the US, India, Australia, the Philippines, Germany, and Canada.

    • Director of Recruiting & Human Resources
      • Jan 2016 - Mar 2019

      Prior to my current role as the Director of Global Recruiting, my responsibilities were split for a year and a half as a Recruiting Director for Eli Global and a Human Resources Director for Eye Care Leaders which is one of Eli Global’s global companies. Responsibilities & Accomplishments: • Created an efficient, cost effective, and candidate-focused recruiting process to attract, acquire, and retain top talent for Eli Global companies resulting in 42-day turnaround time, … Show more Prior to my current role as the Director of Global Recruiting, my responsibilities were split for a year and a half as a Recruiting Director for Eli Global and a Human Resources Director for Eye Care Leaders which is one of Eli Global’s global companies. Responsibilities & Accomplishments: • Created an efficient, cost effective, and candidate-focused recruiting process to attract, acquire, and retain top talent for Eli Global companies resulting in 42-day turnaround time, • Manage, Coach and develop 11 direct reports globally responsible for sourcing and hiring 300 exempt and non-exempt hires yearly with six month retention rate of 92%. • Personally recruited and hired nine CEOs and C-Suitel Executives resulting in cost savings of $850,000 by filling in-house vs. using an Agency. • Sourced, Selected and Implemented remote drug testing for five Eli Global companies, including creating process and adding disclosure to all offer letter templates in ATS. • Created and rolled out Employee Handbook for 295 employees. • Trains and Advises on FLSA, FMLA, and ADA.

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Senior Corporate Recruiter
      • Feb 2010 - Jan 2016

      Procter & Gamble I hired exempt and non-exempt candidates to work in plants, Supply Chain, R&D, Design, Administrative, lab-based, and PhD’s. Senior Corporate Recruiter 2010-January 2016 • Managed Program of 40 R&D Interns/Co-ops. 2015 survey results showed a score of 90/100 on overall Internship experience, up 5% from 2014. • Yearly hired over 60 Chemists, Biologists, management-level Engineers and PhD’s • Created and deployed a sustainable approach to convert interns… Show more Procter & Gamble I hired exempt and non-exempt candidates to work in plants, Supply Chain, R&D, Design, Administrative, lab-based, and PhD’s. Senior Corporate Recruiter 2010-January 2016 • Managed Program of 40 R&D Interns/Co-ops. 2015 survey results showed a score of 90/100 on overall Internship experience, up 5% from 2014. • Yearly hired over 60 Chemists, Biologists, management-level Engineers and PhD’s • Created and deployed a sustainable approach to convert interns to full time positions resulting in a 90% conversion. • Conceptualized and led Recruiting Renewal that enabled Team to digitize work processes which resulted in 20% workload reduction. • Managed, developed and implemented performance metrics for three Recruiters which resulted in 10% faster turnaround from posting to time to fill. • Developed and executed Social Media Recruiting Strategy to attract top talent that resulted in a digital yearbook utilized as a tool to showcase “the day in the life” of an intern in R&D • Established On-boarding Program of twenty, responsible for 70+ New Hires/Transferees yearly, which yielded retention risk identification, and developed strategy to retain talent.

    • Recruiting Specialist
      • Feb 2005 - Feb 2010

      • Yearly hired ~80 Engineers, and 125 interns managing ~15-20 requisitions per month. • Saved $60,000 by analyzing ROI of Engineering recruiting program with a low yield and obtained alignment to sunset due to my ability to influence Leaders. • Coached and trained 100+ managers how to successfully interview candidates using behavioral-based model. • Rewarded 100 Recognition Shares for being an outstanding Recruiter

    • Brazil
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Optician
      • Dec 2004 - Feb 2005

      - Educated patients on the insertion and removal of contact lenses - Scheduled exams for patients - Worked closely with patients to ensure correct and timely insurance submissions - Educated patients on the insertion and removal of contact lenses - Scheduled exams for patients - Worked closely with patients to ensure correct and timely insurance submissions

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Wal-Mart Vision Center Manager
      • May 2000 - Nov 2004

      Vision Center Manager •Managed staff of eight in all areas from generating shift schedules to training and development •Responsible for sales increases, a 29% increase within six months .Received "Associate of the Quarter" awards in 2000, 2001, 2003 for highest sales in District. •Directly responsible for Quality Assurance and Operations Established and created optical insurance plans with area companies •Coordinated and executed Project Insight four years in which free exams… Show more Vision Center Manager •Managed staff of eight in all areas from generating shift schedules to training and development •Responsible for sales increases, a 29% increase within six months .Received "Associate of the Quarter" awards in 2000, 2001, 2003 for highest sales in District. •Directly responsible for Quality Assurance and Operations Established and created optical insurance plans with area companies •Coordinated and executed Project Insight four years in which free exams for underprivileged children and children/adolescents with MR/DD . •Planned Prevent Blindness Charity Events through silent auctions and fundraising events . •Responsible for recruiting talent, interviewing and training. Show less Vision Center Manager •Managed staff of eight in all areas from generating shift schedules to training and development •Responsible for sales increases, a 29% increase within six months .Received "Associate of the Quarter" awards in 2000, 2001, 2003 for highest sales in District. •Directly responsible for Quality Assurance and Operations Established and created optical insurance plans with area companies •Coordinated and executed Project Insight four years in which free exams… Show more Vision Center Manager •Managed staff of eight in all areas from generating shift schedules to training and development •Responsible for sales increases, a 29% increase within six months .Received "Associate of the Quarter" awards in 2000, 2001, 2003 for highest sales in District. •Directly responsible for Quality Assurance and Operations Established and created optical insurance plans with area companies •Coordinated and executed Project Insight four years in which free exams for underprivileged children and children/adolescents with MR/DD . •Planned Prevent Blindness Charity Events through silent auctions and fundraising events . •Responsible for recruiting talent, interviewing and training. Show less

Education

  • Northern Kentucky University
    Master of the Arts, Communication
    2007 - 2009
  • Purdue University
    Bachelor of the Arts, Media and Public Communication
    2000 - 2004

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