Experience

Burgess Hill Girls

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Manager - Early Years

  • Oct 2016 - Present



Maggie & Rose Ltd

• United Kingdom
• Hospitality
• 1 - 100 Employee

• General Manager

  • Mar 2015 - Oct 2016

  General Manager of 12,500 sq ft of awesomeness which formed the Club space, in which families could spend time together! As General Manager, I was responsible for the overall management and performance of the Club. Areas of authority included: facility and day to day operations, management of Club staff, sales performance, cost management and budget oversight. My direct reports were the Membership Services Manager, Food and Beverage Manager, Parties and Events Manager and the Senior Deputy Nursery Manager. Ensuring all relevant streams were profitable, being ‘the face’ of the Club for members and staff whilst upholding the Maggie and Rose ethos and Values. Ensuring that compliance with all regulatory requirements was appropriately actioned and maintained. Ultimately responsible for client satisfaction across all departments.• Ability to co-ordinate and lead the development of a multi-agency team to deliver quality services• Experienced in partnership working• Line management skills• Effective leadership & management skills• Ensuring Customer Satisfaction• Proven commercial acumen• Ability to communicate and consult effectively• Manage processes for staff professional development and supervisions• Co-ordinate and schedule activities over several sites• Set measurable targets with aims & objectives & ensure effective delivery• Practiced in managing KPI’s on an organisational level• Effectively analyse and react to profit and loss• To lead on and co-ordinate the development of an annual action plan and oversee its operational implementation• Ability to keep accurate records• Experienced manager working within bounds of confidentiality & data protection• Front of House, Administrative & office management skills• Proficient in Word/excel• Room and class scheduling• Policy writing / Service level agreements work within a setting’s policies and procedures to promote good outcomes• Proficient in data entry, can extrapolate relevant



Cupcake Family Members Club & Slice Urban Lifestyle Studios

• General Manager

  • Nov 2012 - Mar 2015

  2.5 yrs spent at this amazing, innovative Club...Such a creative, dynamic team, organic, responsive growth over the past two years to develop a flourishing family members Club with it's sister company Slice Fitness. The company is going from strength to strength and I wish it all the success it deserves for the future!It was a pleasure to lead the team in the provision of a fitness timetable of over 80 group classes, 70 curriculum class activities for families with children 0-5 and daily Academy Classes for age 3+, plus a school of Dance, Children’s parties, workshops and events. I feel very fortunate to have been responsible for the operational management of the transitional phase of a company: re-branding and leading the team through the strategic development and implementation of a new business plan which involved sustaining existing members and driving sales for the new business.



Henry Fawcett Primary School

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Children's Centre Manager across two sites

  • Jun 2011 - Nov 2012

  Providing effective day-to-day operational management, co-ordination and development of the Children’s Centre, responding to local need, taking account of partners and in particular parents’ views to improve the Every Child Matters five outcomes. Working with families and children 0-5. Driving the vision for the Children’s Centre, as determined nationally and locally, with responsibility for the annual action plan and Self-evaluation forms, chairing Delivery Groups and Early Access Support Meetings (EAST), active on various multi agency group meetings. Supporting foundation stage practice across all local settings, promote highest possible standards of care and education.



London Early Years Foundation (LEYF)

• United Kingdom
• Education Management
• 100 - 200 Employee

• Children's Centre Manager /QTS

  • Mar 2002 - Mar 2011

  As Children's Centre Manager (2007-2011): I coordinated the set up and development of a phase 2 Children’s Centre within a leading Council at the forefront of social change. My role was even more fulfilling as I was able to continue to work in partnership with a leading social enterprise (LEYF), continuing to re-invest in local communities with the aim of making a lasting difference. As Nursery Manager (2002-2007) : Providing a high standard of care and Education to a group of children 6m-5yrs. Promoting sound working relationships and ensuring the smooth running of the Nursery Inc. partnership with parents/Staff professional development and supervision/ implementation of policies and procedures Inc. CP and Safeguarding/financial and administrative tasks/ accurate record keeping and documentation/implement and maintain EYFS/Liaise with outside professionals and agencies.2006-7 Lead coordinator for LEYF in their partnership with phase 1 Children’s Centres in the North East and West localities – develop action plans and aims to support local targets. Coordinated development of projects to support National Indicators.