Experience

Sofas and Stuff

• United Kingdom
• Retail

• Head of Sales

  • Aug 2011 - Present

  • The consultative design service from start to finish of customers wanting a bespoke item of furniture.• The day to day management of the administrative duties such as diary management, control of fabric stock levels for orders, checking of all quotes and orders to make sure all the information is correct as well as some filing, faxing and photocopying.• Dealing with correspondence from customers, suppliers and factory teams by email on a daily basis as well as answering incoming sales calls and enquiries and regularly maintaining a high standard of customer service.• Processing new sales leads and managing the correspondence between the Showroom and clients, monitoring customer accounts, providing data and reports to customer services, keeping track of sales targets.• Monitoring all sales staff monthly targets relating to a fabric protection plan we offer.• Personally looking after our joint venture in Japan and The National Trust clients, fulfilling all of their orders and monitoring the production process from start to finish. Working closely with the operations team to achieve deadlines.• Overseeing the sales team to achieve monthly targets.• Identifying and reporting on business opportunities in target markets.



Laura Ashley

• United Kingdom
• Retail
• 500 - 600 Employee

• Sales Advisor

  • Feb 2010 - Aug 2011

  • Responsible for maintaining internal visual merchandising and in-store displays and ensuring store appearance meets company standards at all times.• Liaising with customers in all areas of Home and Fashion to meet set sales targets • Responsible for maintaining internal visual merchandising and in-store displays and ensuring store appearance meets company standards at all times.• Liaising with customers in all areas of Home and Fashion to meet set sales targets



Casa Fina

• Spain
• Food Production

• Sales Advisor

  • Aug 2009 - Feb 2010

  • Temporary position where I was responsible for maintaining internal visual merchandising and in-store displays and ensuring store appearance meets company standards at all times• Liaising with customers in all areas of Home Interiors to meet set sales targets and attending trade fairs to purchase seasonal stock • Temporary position where I was responsible for maintaining internal visual merchandising and in-store displays and ensuring store appearance meets company standards at all times• Liaising with customers in all areas of Home Interiors to meet set sales targets and attending trade fairs to purchase seasonal stock